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Question

Matrix_Revolutions17Matrix_Revolutions17 Posts: 0
in The Commons

Does anyone know how to unsubscribe from newsletters and/or how to edit the settings so that it goes to a different email address?

I tried the submit forum, but it requires a transaction number.

Comments

  • AllenArtAllenArt Posts: 7,175

    Put in a help ticket detailing what you need. There's no other way to subscribe to a newsletter that I've found. And you can type N/A in the order number section. You don't need a transaction number to submit a form :).

    Laurie

  • Richard HaseltineRichard Haseltine Posts: 108,456

    You can edit the email in your profile - though it may take awhile to kick in. I don't have a newsletter to hand but they should have unsubscribe links at the bottom as far as I recall - though again they may take a while to kick in.

  • ChoholeChohole Posts: 33,604
    edited January 2017

    Yes Ricahrd is right, there is an unsubscribe on the Newsletter,    Be warned though that it does work,  and then you will still need to ask CS to put you back on the email list.

    I changed my email address by going to this page    https://www.daz3d.com/customer/account/edit/

    That did work for me, although the old email address took some time before it was removed from the system, so I was then getting an extra copy of the newsletter.

     

    Post edited by Chohole on
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