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Why does Daz refuse to take my money?

lancelmartin_cf51987037lancelmartin_cf51987037 Posts: 133
in The Commons

I have techincal issues from time to time and I'd be happy to pay for tech support.  Say $30/hour w/ a half our minimum? Or some kind of annual plan.

Open tickets take too long to resolve

Just a thought

Comments

  • barbultbarbult Posts: 26,256

    There are a lot of knowledgeable people here in the forum who are willing to help - for free. Have you tried asking your questions here in the forum?

  • ChoholeChohole Posts: 33,604

    With roughly 1½ million customers registered at Daz 3d I somehow think that, logistically, that is not an easy situation to even think about.

  • mjc1016mjc1016 Posts: 15,001

    If Daz had the staff and resources of Adobe, HP or Dell, maybe that would work...but in reality Daz is a rather small company...well under 100 on staff (most PAs are not 'staff'...they are independent vendors selling through the Daz store).

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