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Is the Christmas Day sale ever going to be fixed???

WonderlandWonderland Posts: 7,133
edited December 2016 in The Commons

The private loyalty coupons we received seem to mean nothing, we are just getting the exact price as listed on the main page. Also Bobbie25's items are only coming out to 44% and they are Daz Originals and featured PA Christmas items. The sale up till then was great (although full of glitches) but this glitch still has still not been fixed 3 days after it was posted. 

Post edited by Wonderland on

Comments

  • ChoholeChohole Posts: 33,604
    edited December 2016

    Once again I quote from the other forum.

    DAZ_Steve said:

    I will straighten this out with Customer Service, but the intention was to offer everyone 60% off for the Christmas Day items.  This is greater than the amount offered on other new releases throughout the month which was 30%, plus the loyalty discount.  So, the intent was to give a gift to everyone, regardless of their loyalty level, and give them 60% off of the new items that day.  The messaging states that the discount replaces the Loyalty discount for those items, so there is no additional discount to be applied.  This discount was applied automatically and for everyone.  So there are not other, additional discounts to be honored or added by Customer Service.  The one exception to this is the PC+ discount on Daz Originals which stacks on top of the 60% (for a total discount of 72% off of a great selection of brand new items.)  Again, this was intended to be a gift to everyone by giving them 60% off of a bunch of really neat new bundles. 

    I apologize if this caused any confusion for anyone. 

    This was the Christmas day page    http://www.daz3d.com/12-25-merry-xmas-from-daz#newReleases

    Post edited by Chohole on
  • WonderlandWonderland Posts: 7,133

    But then Bobbie25's items should be 72% off as Daz Originals, not 44%...

  • ChoholeChohole Posts: 33,604

    Did you have one of the Christmas day New Releases in the cart?

     

    Day 9 Featured Artist Catalogs 60% OFF*

    with purchase of any Christmas Day New Release above

     

  • Peter FulfordPeter Fulford Posts: 1,325

    Some of the PA stores / items are definitely not working with the sale.

     

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  • stevem404stevem404 Posts: 46

    60% discount not wotking on featured artist items, again. So I will not make the purchase.

     

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  • TykeyStudiosTykeyStudios Posts: 866
    edited December 2016
    stevem404 said:

    60% discount not wotking on featured artist items, again. So I will not make the purchase.

     

    Those are the discounted items. The 60% off is applied pre-shopping cart for everyone. It replaces the Loyalty discount on the new Christmas Day items and those select artist catalogs for that day. But at least you got the freebie. Still doesn't work for me, although I'm not going to fuss over it. Can't purchase again till payday anyway, so the Christmas day sale banner will probably be gone by then.

     

    edit: I'm not sure what is up with the Tool Girl item. It only shows 30% off for me and I think I misunderstood your post. You said 'Featured Artist'...apologies. *blush*

    Post edited by TykeyStudios on
  • WonderlandWonderland Posts: 7,133

    Yes, I had a Christmas release in cart and Bobbie25 items are only 44% off..

  • Peter FulfordPeter Fulford Posts: 1,325

    Using the Construction Worker Outfit as a qualifying item, I randomly sampled each PA store to see what was happening currently with the (still running) Christmas Day sale.

    http://www.daz3d.com/12-25-merry-xmas-from-daz

     

    bucketload3D store  - items get 20% off with qualifier (plus DAZ Original discount if applicable).

    EmmaAndJordi store - apparently working OK

    Fred Winkler Art store - apparently working OK

    Sabby store - apparently working OK

    Bobbie25 store - items get 20% off with qualifier (plus DAZ Original discount if applicable).

    Devon store - items get 20% off with qualifier (plus DAZ Original discount if applicable).

    Bluebird 3d store - items get 20% off with qualifier (plus DAZ Original discount if applicable).

    Ravenhair store - apparently working OK

    Imaginary_House store - apparently working OK

    Zeddicuss store - apparently working OK but one test item (non-DO) was at 80% off.

    Donna che cammina store - apparently working OK.

     

    Also, occasionally DAZ Original items added to the 60% discount (i.e. another 30%).

    Tests not exhaustive, and subject to errors of laziness. Information provided for information purposes. May cause irritation. May cause internal bleeding if repeated.

     

  • LlynaraLlynara Posts: 4,772
    Peter Fulford said:

    Tests not exhaustive, and subject to errors of laziness. Information provided for information purposes. May cause irritation. May cause internal bleeding if repeated.

    ROFLMAO!!!!

  • xyer0xyer0 Posts: 6,335

    I'm having the same problem. I put in a ticket early this morning, but I've heard nothing. I guess I'll wait until New Year's Eve to make my purchase, and if it doesn't change by then, I'll take it out of my cart.

  • xyer0xyer0 Posts: 6,335

    Daz wants your money. You want these products. If you have the money, make the purchase and fill out a ticket for a refund of the difference. They'll either credit your account or your method of payment.

  • UthgardUthgard Posts: 878
    xyer0 said:

    Daz wants your money. You want these products. If you have the money, make the purchase and fill out a ticket for a refund of the difference. They'll either credit your account or your method of payment.

    Thanks for the heads-up. Just to be clear, are we talking about the 60% on top of the 60% or are they refunding something else?

  • Richard HaseltineRichard Haseltine Posts: 108,127
    Uthgard said:
    xyer0 said:

    Daz wants your money. You want these products. If you have the money, make the purchase and fill out a ticket for a refund of the difference. They'll either credit your account or your method of payment.

    Thanks for the heads-up. Just to be clear, are we talking about the 60% on top of the 60% or are they refunding something else?

    No, there is only one 60% discount. I assume this is in reference to the store issues reported above by Peter Fulford, which I am just goingt o check and will flag up for Daz if I see the same.

  • UthgardUthgard Posts: 878

    Ah, well, I thought it was strange, but hope springs eternal. Thanks for the clarification, Richard.

  • Peter FulfordPeter Fulford Posts: 1,325

    The Christmas Day Featured Artist Catalogs seem to be working as intended now.  yes

    Two and a bit days left on the promotion. Don't forget to pick up a free G2 base figure if you haven't already.

     

  • stevem404stevem404 Posts: 46

    The outfit I wanted from Bobbie25 is now priced as marked in the discount. I have not checked any others in the Christmas Day Sale.

  • Peter FulfordPeter Fulford Posts: 1,325
    stevem404 said:

    The outfit I wanted from Bobbie25 is now priced as marked in the discount.

    Sorry, do you mean it's working correctly or not working? If not, which item?

  • beowolfbeowolf Posts: 20
    Peter Fulford said:

    The Christmas Day Featured Artist Catalogs seem to be working as intended now.  yes

    Two and a bit days left on the promotion. Don't forget to pick up a free G2 base figure if you haven't already.

     

    No still not working  for me, the G2 base figures are not free in the cart no matter what Christmas Day new releases I try. 

  • WonderlandWonderland Posts: 7,133

    Bobbie25's store seams to be working now. They removed all the non-DO visible discounts (so we would not expect them to stack as we did originally) and featured artists become 60% or 72% off for DOs in cart. Since it appeared that they would be stacking originally, I'm not that excited about a straight 60% discount although 72% off for a DO is not bad,,,

  • LlynaraLlynara Posts: 4,772
    edited December 2016
    beowolf said:
    Peter Fulford said:

    The Christmas Day Featured Artist Catalogs seem to be working as intended now.  yes

    Two and a bit days left on the promotion. Don't forget to pick up a free G2 base figure if you haven't already.

     

    No still not working  for me, the G2 base figures are not free in the cart no matter what Christmas Day new releases I try. 

    @beowolf - I had the same problem. Take a screenshot of your cart and submit a help ticket. They are really good about getting that resolved. Seems to be some kind of glitch that only affects a few people. Lucky us!

    Post edited by Llynara on
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