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Free base figure not free (sort of resolved)

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Comments

  • rwhyattrwhyatt Posts: 17
    scorpio said:
    sapat said:

    Will they be in the office tomorrow - isn't it a holiday in the US it is in the UK, and I'm sure they will sort it out for you everyone knows how good customer service is here.

    It is kind of weird this year, since Christmas fell on the weekend.

    In my company, which has offices in the US and Canda, the Americans had Christmas Eve and Christmas Day off.  Due to the timing, that means that they had Friday off and will be back on Tuesday.

    Here in Canada we have Chrismas Day and Boxing Day off.  Again, due to timeing, we will have Monday and Tuesday off, and back in on Wednesday.  Although Friday was dead and we were able to get home early.  And many clients will not even open their doors this week. 

    So they might have someone in tomorrow, a skeleton staff, or they may not.  Looks like the deals are good until the 29th, so there should be time to get them no matter what.

  • sapatsapat Posts: 1,735

    Yeah, I can't imagine why they wouldn't be in the office on Monday.  It's not a holiday in the US, it's business as usual.  I tried all the different new releases with Ninive6 and NONE of them gave her to me for free.  Heck, I even tried putting other allegedly free figures in there and none of those would come up as free either with new releases in the cart.  I signed out of Daz, signed back in, emptied my browser cache, switched from Firefox to IE and back.  Who needs the hassle of having to work that hard to get a freebie?  So they have my help ticket, I went ahead and bought the sale items I wanted. I'm beyond tired of messing with it at this point.

  • nemesis10nemesis10 Posts: 3,790
    sapat said:

    Yeah, I can't imagine why they wouldn't be in the office on Monday.  It's not a holiday in the US, it's business as usual.  I tried all the different new releases with Ninive6 and NONE of them gave her to me for free.  Heck, I even tried putting other allegedly free figures in there and none of those would come up as free either with new releases in the cart.  I signed out of Daz, signed back in, emptied my browser cache, switched from Firefox to IE and back.  Who needs the hassle of having to work that hard to get a freebie?  So they have my help ticket, I went ahead and bought the sale items I wanted. I'm beyond tired of messing with it at this point.

    Fo a lot of companies, Monday is the holiday since Christmas fell on a Sunday (a day they already had off)...

  • sapatsapat Posts: 1,735

    Well, still not working for me.  Tried again just now. angry

  • Seliah (Childe of Fyre)Seliah (Childe of Fyre) Posts: 337
    Not working here, either, with either Callie 6 or the Girl 6. Gonna make the new release purchase, and then send in a support ticket with a screenshot showing the cart's incorrect calculation on Callie. *shrugs*
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