Free base figure not free (sort of resolved)

AtiAti Posts: 9,185
edited December 2016 in The Commons

I have Toxic Dumping Exterior and Construction Worker Outfit for Genesis 2 and Genesis 3 Male(s) in my cart, but the Fiends Forever Base is still showing up at full price, even though it is on the "Get 1 Featured Daz Original Genesis 2 Base Figure FREE**" list. I tried with having just one new item in the cart, but it's still at full price.

Can anyone get it to show up as free? (How?)

Post edited by Ati on
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Comments

  • WonderlandWonderland Posts: 7,133

    Not working for me either. And I don't think the discounts are working correctly either...

  • Silent WinterSilent Winter Posts: 3,876
    edited December 2016

    I got Keiko 6 to show up as free (haven't bought it - just checking stuff out) - only had the construction outfit in the cart.

    Fiends Forever seems like an odd addition to the category as it's not a Daz Original like all the others are.

    Maybe it's a mistake?

    Edit: It's also not listed when you click on the 'show all' category

    Post edited by Silent Winter on
  • ScavengerScavenger Posts: 2,674

    Fiends Forever looks to be an error, since it's not a base figure, and not a Daz Original.

  • SimonJMSimonJM Posts: 6,067
    JazzyBear said:

    Yep, http://www.daz3d.com/fiends-forever-base not coming up free.

    Ditto

  • Yeah, probably it's a mistake but sure would be nice if it were included for all of us that have paid for ALL of the Daz base figures already!

  • glaseyeglaseye Posts: 1,312

    Maybe a store glitch? It's not a DAZ base figure, and it doesn't show up in the list for me..  (or maybe someone corrected it, but giving the Utah time-zone, that's not that likely...)

  • It's been removed.

  • I am having the same issue, but with Teen Josie, which IS a base figure...

  • GreybroGreybro Posts: 2,599

    Same issue with Teen Josie here as well

  • LlynaraLlynara Posts: 4,772

    Same problem with Scott 6...

  • GreybroGreybro Posts: 2,599

    I went ahead and made my first purchase so I could have just Constuction Worker for G3 and Josie in the cart. Still not free!

  • LinwellyLinwelly Posts: 6,055

    It worked for me with Mei lin, new item was the Dorian hair

  • LlynaraLlynara Posts: 4,772

    I can't get it to work either way.

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  • AllenArtAllenArt Posts: 7,175
    edited December 2016

    It worked for me just now. How weird. I think the site has a bad case of the gremlins. I hope you guys can get it worked out before the end of the day.

    Laurie

    Post edited by AllenArt on
  • FSMCDesignsFSMCDesigns Posts: 12,843

    Working for me also.

  • wizwiz Posts: 1,100

    Ninieva 6 not working for me.

  • FSMCDesignsFSMCDesigns Posts: 12,843
    edited December 2016
    wiz said:

    Ninieva 6 not working for me.

    Strange, what new item are you using to get the deal?

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    Post edited by FSMCDesigns on
  • LlynaraLlynara Posts: 4,772
    edited December 2016

    I've used the hair and the construction worker outfit. Neither one works. I've tried taking things out, putting them back in, refreshing, only doing one release, changing the G2 figure in the cart, etc. Nothing seems to work.

    I really want that hair, they finally made one for G3M that looks like my hero's hair in my first book. I've been using the Glyn hair FOREVER.

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  • GreybroGreybro Posts: 2,599

    Yeah, same for me. I even tried combinations with new items I didn't want to purchase. I also tried on 2 different pc's to rule out some sort of strange caching issue. Nothing worked for me. I've noticed that at least some has had this sort of experience for each of the 8 days of Christmas freebies as well. Strange that it couldn't be worked out over that time.

  • AtiAti Posts: 9,185

    It's been removed. Ah well... No bonus item then. crying 

    laugh

  • LlynaraLlynara Posts: 4,772
    edited December 2016

    Some of the G2 Pro bundles are actually cheaper than the bases, that are supposed to be free. 

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    Post edited by Llynara on
  • 3Diva3Diva Posts: 11,973

    Seems to be working ok with the Toxic Dumping environment and Michael. 

  • BeeMKayBeeMKay Posts: 7,019

    Callie 6 also doesn't work. Got one of the new bundles, and the dorian hair in my cart.

  • sapatsapat Posts: 1,735
    edited December 2016

    I have new releases from today and Ninive 6 in my cart and she's coming up as $22+  which is no bueno.  I've tried several combos of new items, but I am getting frustrated.

     

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    Post edited by sapat on
  • sapatsapat Posts: 1,735

    I sent a help ticket with my image and told them I'm getting the new releases I want today, and they can jolly well give me Ninive6 for FREE tomorrow when they come back to the office since I've tried many different combinations of new release products, even going to far as re-installing internet explorer and it still won't show up as free for me.  So this is on Daz AFAIC.  If it's free, then it should work.

  • scorpioscorpio Posts: 8,533
    sapat said:

    I sent a help ticket with my image and told them I'm getting the new releases I want today, and they can jolly well give me Ninive6 for FREE tomorrow when they come back to the office since I've tried many different combinations of new release products, even going to far as re-installing internet explorer and it still won't show up as free for me.  So this is on Daz AFAIC.  If it's free, then it should work.

    Will they be in the office tomorrow - isn't it a holiday in the US it is in the UK, and I'm sure they will sort it out for you everyone knows how good customer service is here.

  • L'AdairL'Adair Posts: 9,479
    edited December 2016

    I have Dorian Hair, Construction Worker Outfit for G2M and G3M and Scott 6 in my cart. Everytime I look, Scott shows up as free. I'm waiting until sometime tomorrow to check out though. I want to see what they do about the "bonus" 60% off... Either the discounts aren't working right, or they should reword the Exclusive Offers message! 'Cause as worded, we should be seeing an additional 60% off in our carts! If waiting means I don't get Scott free—I laugh every time I "say" Scott free—c'est la vie. I could use him as a base for a couple of characters I wouldn't mind having, but Scott just never appealed to me. And I'm always on the lookout for new male figures!

    Post edited by L'Adair on
  • wizwiz Posts: 1,100
    wiz said:

    Ninieva 6 not working for me.

    Strange, what new item are you using to get the deal?

    Exactly that one!

     

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  • AllenArtAllenArt Posts: 7,175

    I don't read it as getting an extra 60% off. As I see it, you get 60% off the new stuff. 60% off featured vendors stores (it's been 40%-50% off for most of the holiday). I don't read it as getting 60% off twice. I figured mine earlier today and it came out correct to the penny.
     

    Laurie

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