Sci-Fi Rover Trailer Poser version?

I just downloaded the Sc-Fi Rover trailer but the file that is supposed to be the Poser version is just another copy of the Daz Studio version with a different filename. Is anyone else getting this or is it some glitch in my account?

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  • I just downloaded the Sc-Fi Rover trailer but the file that is supposed to be the Poser version is just another copy of the Daz Studio version with a different filename. Is anyone else getting this or is it some glitch in my account?

    Apologies, I'll get this looked into ASAP.

  • myotherworldmyotherworld Posts: 650
    edited October 2016

    no not just you Peter,

    looks the same for me too

    lets hope it not to long before it fixed.

    I was looking forward to playing with this

    Post edited by myotherworld on
  • Nester751Nester751 Posts: 387

    I just submitted a ticket too. It's a giant download which makes redownloading it kind of a drag :( Thank you in advance Jack.

  • Ok so its now over 48 hour since jack Tomalin said he would get this lookied into.

    I have just redownloaded it and its still wrong.

    i was told that

    "Please bear in mind that getting a fix up and on-line is not an instant thing at the best of times, and the web team may well still be engaged with tidying up the earlier site issues and may not be allowing QA to modify files until they are done"

    Well that sounds all well and good.

    but this has not stopped 10 new items going on sale since jack Tomalins post.

    Forgive me for saying this but

    daz you have had my money, deliver the goods.

    I am now less than pleased with your service

  • Products that are showing up in the store were already uploaded and in the store queue before the issues.  Uploading "new" files is probably what the issue refered to in your reply is at the moment.  I have dealt with Daz for over 10 years.  :)  Yes, they have your money....you will get your files.  :)  Unfortunately, they have an issue they are sorting out (mentioned in other threads by the Web team) and are working on it.  It is frustrating, I know.  I have files I can't get to as well, but I have every confidence I will get them.  :)

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,873
    edited October 2016

    Ok so its now over 48 hour since jack Tomalin said he would get this lookied into.

    I have just redownloaded it and its still wrong.

    i was told that

    "Please bear in mind that getting a fix up and on-line is not an instant thing at the best of times, and the web team may well still be engaged with tidying up the earlier site issues and may not be allowing QA to modify files until they are done"

    Well that sounds all well and good.

    but this has not stopped 10 new items going on sale since jack Tomalins post.

    Forgive me for saying this but

    daz you have had my money, deliver the goods.

    I am now less than pleased with your service

    As far as I know, this is still the situation regarding the products.  So yes I can only share your frustration... but I also know that Daz doing their best to get this resolved.

    To help reassure you, remember that you're entitled to the 30 day money back guarantee.. so you are covered in that regard.

    ETA: Actually, thinking about it, the Sci-fi Rover is the monthly freebie.. so if you did pay for it, you need to contact CS for a refund anyway ;)

    Post edited by Daz Jack Tomalin on
  • Just a heads up, the files still haven't been synced - there appears to still be an outstanding issue which we're waiting on web to get back to us on.

    Apologies again, and thanks for your patience.

  • I'm told this is now fixed, so you should be good to go!

  • Peter WadePeter Wade Posts: 1,676

    I'm told this is now fixed, so you should be good to go!

    I've downloaded it and it is the Poser verion now. Thank you, Jack.

    P.S. did you know that your avatar has been taken over by one of those scary clown pranksters ? laugh

  • I'm told this is now fixed, so you should be good to go!

    I've downloaded it and it is the Poser verion now. Thank you, Jack.

    P.S. did you know that your avatar has been taken over by one of those scary clown pranksters ? laugh

    If you can't beat 'em, join 'em ;)

  • Think theres another issue, which has been fixed.. so a new version will be up ASAP

  • myotherworldmyotherworld Posts: 650
    edited October 2016

    I'm told this is now fixed, so you should be good to go!

     

    This is reall good news.

    But sadly its not!!

    The Geometries folder is MISSING and

    the "materials" folder are in the runtime folder !!

    So all in all I am at a loss for words.

    Post edited by myotherworld on
  • I'm told this is now fixed, so you should be good to go!

     

    This is reall good news.

    But sadly its not!!

    The Geometries are MISSING and

    the "materials" folder are in the runtime folder !!

    So all in all I am at a loss for words.

    See my post above yours :)

  • thanks for the up date.

    I think you posted your as I was typing.

  • looks to be fixed now

  • Yay!

  • zombietaggerungzombietaggerung Posts: 3,869
    edited October 2016

    Is there a major difference between the two? Because I just bought it yesterday and thus far when I try to dl the DS version the .zip file is 0 bytes and throws an "the archive is either an unknown format or damaged" error. However, the Poser version is dl just fine, so could I use that one in DAZ?

    Post edited by zombietaggerung on
  • Is there a major difference between the two? Because I just bought it yesterday and thus far when I try to dl the DS version the .zip file is 0 bytes and throws an "the archive is either an unknown format or damaged" error. However, the Poser version is dl just fine, so could I use that one in DAZ?

    Well the DS version will have the specific material files for it.. whereas loading the Poser cr2s, which will work, wont look 100%.

  • Is there a major difference between the two? Because I just bought it yesterday and thus far when I try to dl the DS version the .zip file is 0 bytes and throws an "the archive is either an unknown format or damaged" error. However, the Poser version is dl just fine, so could I use that one in DAZ?

    Well the DS version will have the specific material files for it.. whereas loading the Poser cr2s, which will work, wont look 100%.

    Okly-dokly. I don't really feel like futsing with the mat files, so I'll give it a couple of days then. Let things sort themselves out. Thanks for the quick reply. smiley

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