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Can't Check Out

3Diva3Diva Posts: 11,973
in The Commons

I've been trying to check out now repeatedly over the past hour. The Daz site will not connect to Paypal. 

Is anyone else having this issue? 

Comments

  • 3Diva3Diva Posts: 11,973

    It's been two hours since I first started trying to check out - and I still can't check out. 

  • WilmapWilmap Posts: 2,917

    I just used Paypal with no problems.

  • 3Diva3Diva Posts: 11,973
    Wilmap said:

    I just used Paypal with no problems.

    You just bought something from the site and it checked out fine? Was it new items from today's sale? (I'm trying to figure out if it's something in my cart or too many things in my cart that is causing the hang up.). 

    It acts like it's trying to connect to Paypal but just sits there on the "Check out - Log in" page for Paypal, with the little lock cycling and won't connect to/load the log in page. 

  • Silent WinterSilent Winter Posts: 3,876
    divamakeup said:
    Wilmap said:

    I just used Paypal with no problems.

    You just bought something from the site and it checked out fine? Was it new items from today's sale? (I'm trying to figure out if it's something in my cart or too many things in my cart that is causing the hang up.). 

    It acts like it's trying to connect to Paypal but just sits there on the "Check out - Log in" page for Paypal, with the little lock cycling and won't connect to/load the log in page. 

    Only thing I can think to try is logging out and in again, then retrying.

    Checkout has been slow (I had to quit the cart and try reloading the page).

  • 3Diva3Diva Posts: 11,973
    Silent Winter said:
    divamakeup said:
    Wilmap said:

    I just used Paypal with no problems.

    You just bought something from the site and it checked out fine? Was it new items from today's sale? (I'm trying to figure out if it's something in my cart or too many things in my cart that is causing the hang up.). 

    It acts like it's trying to connect to Paypal but just sits there on the "Check out - Log in" page for Paypal, with the little lock cycling and won't connect to/load the log in page. 

    Only thing I can think to try is logging out and in again, then retrying.

    Checkout has been slow (I had to quit the cart and try reloading the page).

    Thank you! I tried that and it didn't work, but you gave me the idea to try a different browser. I tried Chrome and it didn't work and then tried Firefox and it finally worked (but was very slow). So I guess if anyone else has this issue try a different browser.

    I've finally been able to check out - yay! :)

  • algovincianalgovincian Posts: 2,664
    divamakeup said:
    Silent Winter said:
    divamakeup said:
    Wilmap said:

    I just used Paypal with no problems.

    You just bought something from the site and it checked out fine? Was it new items from today's sale? (I'm trying to figure out if it's something in my cart or too many things in my cart that is causing the hang up.). 

    It acts like it's trying to connect to Paypal but just sits there on the "Check out - Log in" page for Paypal, with the little lock cycling and won't connect to/load the log in page. 

    Only thing I can think to try is logging out and in again, then retrying.

    Checkout has been slow (I had to quit the cart and try reloading the page).

    Thank you! I tried that and it didn't work, but you gave me the idea to try a different browser. I tried Chrome and it didn't work and then tried Firefox and it finally worked (but was very slow). So I guess if anyone else has this issue try a different browser.

    I've finally been able to check out - yay! :)

    I had trouble checking out this morning, too. The site was crazy slow in general, but eventually I got the order placed. Can't DL what I bought, though.

    - Greg

  • 3Diva3Diva Posts: 11,973
    edited October 2016
    algovincian said:
    divamakeup said:
    Silent Winter said:
    divamakeup said:
    Wilmap said:

    I just used Paypal with no problems.

    You just bought something from the site and it checked out fine? Was it new items from today's sale? (I'm trying to figure out if it's something in my cart or too many things in my cart that is causing the hang up.). 

    It acts like it's trying to connect to Paypal but just sits there on the "Check out - Log in" page for Paypal, with the little lock cycling and won't connect to/load the log in page. 

    Only thing I can think to try is logging out and in again, then retrying.

    Checkout has been slow (I had to quit the cart and try reloading the page).

    Thank you! I tried that and it didn't work, but you gave me the idea to try a different browser. I tried Chrome and it didn't work and then tried Firefox and it finally worked (but was very slow). So I guess if anyone else has this issue try a different browser.

    I've finally been able to check out - yay! :)

    I had trouble checking out this morning, too. The site was crazy slow in general, but eventually I got the order placed. Can't DL what I bought, though.

    - Greg

    Yeah, I tried downloading what I bought. I got ONE item to download ...after over THREE HOURS. 

    With the 8 build-a-bundle items plus all the items that came in the two free PC+ bundles there are a lot of things I need to download. But at this rate it's going to take days - if I can get them to download at all. I really hope they fix these issues - this is starting to wear thin. What's the point of awesome sales if A) half the time you can't participate in them because the site is acting up or B) when you can manage to participate in them you can't actually download what you bought? 

    Post edited by 3Diva on
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