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Confused by discounts... clarification?

mtl1mtl1 Posts: 1,508
in The Commons
I've been pretty confused these past couple of days with all of the overlapping discounts and it's definitely hit a head with the release of Rune 7. Namely, which discounts are supposed to stack and which aren't? For instance, Bobbie25 and Sarsa were stacking yesterday, but not today. Nikisatez wasn't stacking with Sarsa but stacks with Ozichick, and surprisingly with esha's flash sale (a single item I believe). I'm not asking for more discounts. Rather, prices are all over the place and half the time I'm not sure if I'm getting the right price for my orders. Moving forward, is there any way we can have more clarity as to what is supposed to stack and not stack? Thanks :)

Comments

  • Cris PalominoCris Palomino Posts: 12,473

    I think you will just have to try them and see.  If it works in your favor and you get it at that price, even if it was a mistake and corrected, you bought it.  You aren't going to be charged more.  :)

  • AtiAti Posts: 9,184

    Just make sure you don't report it to Daz, because then they might deduct the difference caused by the store glitch from your store credits.

  • Richard HaseltineRichard Haseltine Posts: 108,052
    Ati said:

    Just make sure you don't report it to Daz, because then they might deduct the difference caused by the store glitch from your store credits.

    At worst, and very rarely, Daz would cancel the sale. In geenral if you benefit from a glitch daz just says "lucky you" and accepts the result. In no case would they unilaterally charge the extra to a user.

  • AtiAti Posts: 9,184
    edited June 2016
    Richard Haseltine said:
    Ati said:

    Just make sure you don't report it to Daz, because then they might deduct the difference caused by the store glitch from your store credits.

    At worst, and very rarely, Daz would cancel the sale. In geenral if you benefit from a glitch daz just says "lucky you" and accepts the result. In no case would they unilaterally charge the extra to a user.

    Oh. Okay. This must have been one of those very rare situations then. Happaned a few minutes after I submitted a very detailed report of a store bug.



    Still, it makes me not want to report anything anymore.

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    Post edited by Ati on
  • DAZ_Steve_2154153DAZ_Steve_2154153 Posts: 565
    Ati said:
    Richard Haseltine said:
    Ati said:

    Just make sure you don't report it to Daz, because then they might deduct the difference caused by the store glitch from your store credits.

    At worst, and very rarely, Daz would cancel the sale. In geenral if you benefit from a glitch daz just says "lucky you" and accepts the result. In no case would they unilaterally charge the extra to a user.

    Oh. Okay. This must have been one of those very rare situations then. Happaned a few minutes after I submitted a very detailed report of a store bug.



    Still, it makes me not want to report anything anymore.

    Let me look into this and get it straightened out.  Will be back to you through email later this morning.

  • mtl1mtl1 Posts: 1,508
    Ati said:
    Richard Haseltine said:
    Ati said:

    Just make sure you don't report it to Daz, because then they might deduct the difference caused by the store glitch from your store credits.

    At worst, and very rarely, Daz would cancel the sale. In geenral if you benefit from a glitch daz just says "lucky you" and accepts the result. In no case would they unilaterally charge the extra to a user.

    Oh. Okay. This must have been one of those very rare situations then. Happaned a few minutes after I submitted a very detailed report of a store bug.



    Still, it makes me not want to report anything anymore.

    That's what I'm afraid of too. I noticed that there was some inconsistency in the stacking -- one specific item was not being discounted -- but wasn't sure if I should've reported it or not :s

    I mean, in the big picture it's no big deal, but as a Canadian our exchange rate is already quite awful so saving anywhere I can is a necessity at this point...

  • AtiAti Posts: 9,184
    mtl1 said:
    Ati said:
    Richard Haseltine said:
    Ati said:

    Just make sure you don't report it to Daz, because then they might deduct the difference caused by the store glitch from your store credits.

    At worst, and very rarely, Daz would cancel the sale. In geenral if you benefit from a glitch daz just says "lucky you" and accepts the result. In no case would they unilaterally charge the extra to a user.

    Oh. Okay. This must have been one of those very rare situations then. Happaned a few minutes after I submitted a very detailed report of a store bug.



    Still, it makes me not want to report anything anymore.

    That's what I'm afraid of too. I noticed that there was some inconsistency in the stacking -- one specific item was not being discounted -- but wasn't sure if I should've reported it or not :s

    I mean, in the big picture it's no big deal, but as a Canadian our exchange rate is already quite awful so saving anywhere I can is a necessity at this point...

    I have to clarify that this was not a stacking issue, and this deduction was indeed fair after my report.

    (And I already feel a lot better, just by Steve allowing me to privately explain why I felt the way I did. DAZ should have a psychologist who calms customers down. laugh)

  • WonderlandWonderland Posts: 7,133

    The stacking works with Daz Originals. So if you have one of the PA's items in your cart and they are also a Daz original and you have Rune or one of her bundles and another of the featured items in your cart, then all Daz originals that are also on sale from the artist will go down 20%. I made the mistake of purchasing Nikisatez Daz originals yesterday. I wish I'd waited..

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