Wishlist/Checkout Annoyances & Warning!
Stryder87
Posts: 899
So I was reading about a big sale right now on some older items and thought I'd give my wishlist a browse to see what I might pick up. I added about 9 items, and, because I've learned to check the material presets for 3Delight as I don't use Iray, I checked each one to make sure it would work for me. Here are the problems I found:
1) Two items were add-ons and, when I went to add them to my cart, they both said I needed to purchase the original. I almost put the original in the cart, but thought I'd check first. When I opened the add-on products up in their own tab, they both said I already own the original (which I do). I refreshed the cart and the wishlist and that fixed itself.
2) I added a G3F figure that had been in my wishlist for some time to my cart. I then, from the cart, opened the product up in a seperate tab and it said I already owned the product! I checked and it was already in my Product Library! I refreshed the wishlist and cart again and it disappeared. Why didn't this get fixed when I refreshed them the first time?
Seriously... this is just BAD. How many people have bought an item they already own because the database on Daz's server isn't working right? I just about spent $25 for items I already owned. How many are in my library paid for twice and I'll never know? Granted, some are from packages where the savings out-weighed buying the items I still needed seperately, but that's pretty rare.
This having to double and triple check stuff before you hit the purchase button is really eroding my confidence in Daz, and I highly recommend everyone to make sure they double check their cart before purchasing!!

Comments
The site, at least in parts, is under fairly heavy strain from the 4.9.2.70 downloads - but I would still report these issues via a support ticket.
I wasn't aware of that. It would make sense. I'll still report it (link to this thread) just in case there's a database problem.
Thanks.
Don't they have separate download servers? Anything else would be asking for trouble on a site of this size.