Wishlist/Checkout Annoyances & Warning!

So I was reading about a big sale right now on some older items and thought I'd give my wishlist a browse to see what I might pick up.  I added about 9 items, and, because I've learned to check the material presets for 3Delight as I don't use Iray, I checked each one to make sure it would work for me.  Here are the problems I found:

1) Two items were add-ons and, when I went to add them to my cart, they both said I needed to purchase the original.  I almost put the original in the cart, but thought I'd check first.  When I opened the add-on products up in their own tab, they both said I already own the original (which I do).  I refreshed the cart and the wishlist and that fixed itself.

2) I added a G3F figure that had been in my wishlist for some time to my cart.  I then, from the cart, opened the product up in a seperate tab and it said I already owned the product!  I checked and it was already in my Product Library!  I refreshed the wishlist and cart again and it disappeared.  Why didn't this get fixed when I refreshed them the first time?

Seriously... this is just BAD.  How many people have bought an item they already own because the database on Daz's server isn't working right?  I just about spent $25 for items I already owned.  How many are in my library paid for twice and I'll never know?  Granted, some are from packages where the savings out-weighed buying the items I still needed seperately, but that's pretty rare.

This having to double and triple check stuff before you hit the purchase button is really eroding my confidence in Daz, and I highly recommend everyone to make sure they double check their cart before purchasing!!

 

Comments

  • Richard HaseltineRichard Haseltine Posts: 108,104

    The site, at least in parts, is under fairly heavy strain from the 4.9.2.70 downloads - but I would still report these issues via a support ticket.

  • Stryder87Stryder87 Posts: 899

    The site, at least in parts, is under fairly heavy strain from the 4.9.2.70 downloads - but I would still report these issues via a support ticket.

    I wasn't aware of that.  It would make sense.  I'll still report it (link to this thread) just in case there's a database problem.

    Thanks.

     

  • TaozTaoz Posts: 10,262

    The site, at least in parts, is under fairly heavy strain from the 4.9.2.70 downloads - but I would still report these issues via a support ticket.

    Don't they have separate download servers? Anything else would be asking for trouble on a site of this size.

  • mindsongmindsong Posts: 1,725
    I saw a dependency listing for an item listed yesterday that was simply gone from that list today. still mentioned in the description and shown in the pix, but not in the requirements list anymore. I generally trust the 'owned'/'purchased' status, but something is suspect right now. hopefully fixed soon. tnx to OP for the warning. ms
Sign In or Register to comment.