Just a Head's Up
nelsonsmith
Posts: 1,337
Just wondering does everybody check their orders one last time before buying? I've noticed this a couple a times now, but every now and then when I'm buying something on sale, the sale will show up when I look at the cart with all discounts subtracted, but when I check on the page to place the order the discounts have disappeard and the items are at full price.
It's more noticeable when buying a few items, but if you're clicking on autopilot, you could end up costing yourself more than you intended. Simply going back and refreshing the page, or removing the item and placing it back in the cart seems to fix it, but I just wanted to make people aware that might not have been paying close attention.
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Comments
I think regardless of whether it's here at Daz or any other store, virtual or real, you should always double check before buying. The great thing with Daz is that submitting a ticket will usually resolve math problems and there is also their 30-day-no-questions-asked refund policy.
happen to me a few times usually refreshing the page fixes it not always but mostly
what Cris said.
I agree with what Cris said too, but it's behaviour that I see a lot more in the Daz store than in any other, and it does take a bit of time to get onto CS and get the errors resolved.Time is money, and it's the people most short of time who are likely to be ordering in a rush and get caught out by the maths errors (which are mysteriously always in the store's favour!). A reminder to slow down enough to check twice can't hurt.
I always try to double check my cart before check out. I've had that happen more than once. Not recently, but in the past. I've learned it is always best to take one last look at the prices just before hitting that check out button.