Invalid discount amount

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  • the bundles are back in - voodoo, zombie ect but some other stuff gone now, these are now listed as $6.95 but when you get to checkout I picked voodoo with f/m demonara it was reduced to $1 so if you were after one of those bundles grab now in case they get changed again hopefully not real bargin there there were some v4/m4 bundles big ones worth over $200 early today not there now

  • mambanegramambanegra Posts: 594

    We have pointed the mismatch between promo page and "shop all" list out to Daz.

    I was able to make the purchase of the Lillith Pro bundle...but...not with Chrome. When I tried it on Chrome, it did that weird fizzle thing where the spinner pops up and then goes away almost immediately and the sale is never completed. When I switched over to Firefox, it worked fine. This isn't the first time that the purchase button wouldn't work on Chrome. Hopefully the web devs they use are aware that Chrome has the largest share of users of all (2x the number of users as all versions of IE reported back in December...tons more than the other guys) So...they should definitely be testing with Chrome. 

    Also, these routine errors on these sales really is starting to undermine my trust in DAZ. It would seem cute and natural for a small business if it happened every few months, but we've been seeing this sort of thing weekly and that's actually a little worrisome about competancy. I mean, we give these folks our credit card information and put a LOT of trust in them. Making repeated mistakes makes me worry about whether that trust is deserved. 

  • SethMSethM Posts: 65

    If you got the "Bad discount amount" error at all, and especially if you retried it, check your bank or paypal history. I had 9 charges for my attempts last night that generated the error. Added the info to my open ticket with CS and hope it gets resolved without having to dispute the charges.

  • James_HJames_H Posts: 1,091

    OK, made my purchase, but odd that all the PC items are now $6.95. So a bit confusing.

  • ChoholeChohole Posts: 33,604

    We have been notified by Daz 3D that this issue should now be sorted out.

  • I use chrome works fine for me on windows 10 too but there are a few things no longer work with chrome think micro pushing their edge engine more and they basicly run own everything, haven't had the swirly for a long time but had it but that download button now on here once you've paid hasn't worked for me for a very long time so I have start up dim or connect

  • James_HJames_H Posts: 1,091

    Just tried the Build Your Own Sale from yesterday again, but can't get the discounts to behave. Decided life is too short. Gave up.

  • SethM said:

    If you got the "Bad discount amount" error at all, and especially if you retried it, check your bank or paypal history. I had 9 charges for my attempts last night that generated the error. Added the info to my open ticket with CS and hope it gets resolved without having to dispute the charges.

    Thanks for the heads up.  I just checked and sure enough there are a few charges on mine as well.

  • argel1200argel1200 Posts: 760

    I alsmot missed the Voodoo magic bundle because I had been searcing on hight to low price. Anyway, seems to be working now.

  • Ah.  Key thing seems to be having only 1 dead item in the cart.  That brings it down to $1.  But if I put more in, they all go back to $6.95.  Well, I wasn't super stoked about the new items so I'll skip that part of the promotion, but I'm definately going to see what bundles I want for 7 bucks.

    Seriously, that dorm room is rediculusly huge for 2 people!

  • argel1200 said:

    I alsmot missed the Voodoo magic bundle because I had been searcing on hight to low price. Anyway, seems to be working now.

    yeah I was hoping to get that too and finally did, already owned lillith pro so didn't need her starter so it was really a toss up between voodoo and the zombie one for me for content great fdeal for $1 I was still planning on buying th which really was a bonus to me well I wanted to wait and hoped got it 

     

  • chris-2599934chris-2599934 Posts: 1,904
    edited April 2016

    Ah.  Key thing seems to be having only 1 dead item in the cart.  That brings it down to $1.  But if I put more in, they all go back to $6.95. 

    From the promo page (my emphasis):

    with purchase of 2 or more Devilishly Lovely new releases - ONLY 1 Featured Dead item can be in cart at check out for discount to apply.

    So, if you want two of today's releases, buy just one $1 dead item to go with them. If there are other dead items that you want, either buy two more new releases to trigger another $1 offer, or just buy them (in a seperate transaction from the first) for seven bucks each. The $6.95 pricing doesn't appear to require any purchase of new releases at all and is a pretty good discount in many cases.

    Post edited by chris-2599934 on
  • OverdrawnOverdrawn Posts: 580

    Anyone know why Creature Creator Addons for Genesis 2 Males didn't make the list? The G2F version made it.

  • HorusRaHorusRa Posts: 1,664

    No double charges on mine but my order still does not show up, still shows I do not own the items, and nothing in Dim. Suprised this isn't resolved yet, my order was placed 15 hrs ago. Insane!!

  • mambanegramambanegra Posts: 594

    When I was having trouble, it was with Chrome (I've submitted a ticket). The spinner would appear and then immediately go away without completing the purchase. It went through fine with firefox. The items have been downloaded as normal via DIM. When I checked my CC several hours later, I see a single charge for the correct amount (very happy to have gotten Lilith Pro for that price!) So, not everyone who had trouble submitting are seeing multiple purchases unless DAZ was able to correct them on their own without our having to be involved. 

  • DAZ_RawbDAZ_Rawb Posts: 817
    HorusRa said:

    No double charges on mine but my order still does not show up, still shows I do not own the items, and nothing in Dim. Suprised this isn't resolved yet, my order was placed 15 hrs ago. Insane!!

    Please file a ticket and customer service will get it all sorted out. Your order might not have followed the same pattern as some of the others so it might not have gotten picked up to be automatically corrected.

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