Daz and Paypal Not talking

I placed an Order a little while ago, paid via PayPal but a window popped up on P/P... Unable to connect with Daz

The items have been paid for transaction receipt from Paypal but nothing from Daz and they're still showing in my cart...I've submitted  ticket but thought perhaps someone here could help
as there are other items I would like to purchase but can't because the paid for items are still sitting in my Cart.
TIA

Comments

  • SethMSethM Posts: 65

    The store may be having problems in general. I'm trying a credit card order and getting "invalid discount amount." Give it some time and/or maybe file a support ticket.

  • AllegraAllegra Posts: 405

    Sorry to read you too are having problems but glad I'm not the only one;)
    Just hope it's resolved before the sale ends!

  • NovicaNovica Posts: 23,924

    I used Paypal shortly (minutes, literally) before the store changed over, no problems.

  • I am trying to purchase a few items and it won't work. It seems Daz3D is not talking to Paypal. I tried 3 different browsers to exclude any browser related issues. Same result with all of them.

  • SimonJMSimonJM Posts: 6,067

    I have just got to Paypal and hit the 'purchase' button and now it's hung on the return back to DAZ ...

  • SimonJMSimonJM Posts: 6,067

    I've just checked and Paypal have taken the money and the order is still open,and unpaid, in DAZ

  • caravellecaravelle Posts: 2,650
    edited April 2016

    Online payment is a very sensitive thing, and as a German I would be glad if Daz accepted the German banks' and savings banks' online payment method (paydirekt).

    UPDATE: There are problems with Credit Cards, too. Just a few minutes ago (MET 13:25) I tried to pay my purchase, but the system told me I should repeat step 2. I tried to do it, but to no effect.

    Post edited by caravelle on
  • Richard HaseltineRichard Haseltine Posts: 108,038

    We've sent in a note to daz, linking to this thread.

  • HorusRaHorusRa Posts: 1,664
    edited August 2017

    -

    Post edited by HorusRa on
  • nelsonsmithnelsonsmith Posts: 1,337

    Looks like a brief glitch,  I had problems early this morning as well, but it's back up now.

  • HorusRaHorusRa Posts: 1,664

    Looks like a brief glitch,  I had problems early this morning as well, but it's back up now.

    Not on my end it's not. frown

  • caravellecaravelle Posts: 2,650

    CCs seem to be ok now. :-)

  • Richard HaseltineRichard Haseltine Posts: 108,038

    The issue should be fixed now.

  • HorusRaHorusRa Posts: 1,664

    Nope. Not for me. I just noticed there are items missing now also from the $1 listing. Did daz take out the stonemason building prop? Lilith 6 pro seems to be gone too.

  • Richard HaseltineRichard Haseltine Posts: 108,038

    The items that were missing have been restored to the qualifying item list now, as far as I can see.

  • SethMSethM Posts: 65

    Anyone who tried to purchase and had the transaction fail should check their bank or paypal history. I found 9 charges from last night for times I tried to purchase something but received an error (that's 9 times for the same three items which never made it to my purchases; I got them through today but Lilith got charged at the normal price instead of the sale price, making for about $300 in overcharges).

    I'm not upset; I'm written web order and charging systems and I know things go wrong. Just want to suggest people check if something happened on their account as well so it can get cleared up.

  • TSasha SmithTSasha Smith Posts: 27,255

    I was having some problems last night but used my card instead.

  • AllegraAllegra Posts: 405

    It's still not fixed!
    Thanks SethM..checked and only one payment is showing on PayPal...hope it's soon:(

  • HorusRaHorusRa Posts: 1,664

    WOW!!! I just woke up and this STILL is not fixed? It's been 15 hrs since I put in my order. Support ticket I guess.

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