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Kudos to Daz Support for refunding sale price difference

mmitchell_houstonmmitchell_houston Posts: 2,510
in The Commons

Wednesday evening I purchased this item at full price: Selfie Stick and Smart Phone. I was in a hurry, so I paid full price of $14.95. I was on a deadline for a project, and I needed a good, hi-res cell phone right then. The very next morning (probably not even 8 hours later), the March Maddness Catch-Up sale started, and the phone was now listed at $8.97. Ugh.

So, I sent a help ticket to the support team and asked if they could refund me the difference between the regular price and the sale price. 

A few hours later, Britney replied that she had issued the difference to my account as store credit.

I just wanted to thank her -- and everyone at Daz Support -- for taking care of this so fast. I think the support here is really pretty darned good, and just wanted to say so.

Mike

Comments

  • KnittingmommyKnittingmommy Posts: 8,191

    I, personally, love DAZ support.  The are always curteous and very helpful.

  • Paula SandersPaula Sanders Posts: 321

    I, also, have found them to be very nice to deal with and appreciate it as well.

  • ThatGuyThatGuy Posts: 797

    Yep, I love DAZ support.  They truly give exception client service.  My experiences with them have been tremendously positive on all levels.

  • Charlie JudgeCharlie Judge Posts: 13,261
    ThatGuy said:

    Yep, I love DAZ support.  They truly give exception client service.  My experiences with them have been tremendously positive on all levels.

    They are one of the main reasons I do most of my shopping at DAZ. Even if I occassionally have issues they are the best customer service team.IMHO

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