Products bought since mid-November not appearing in my Product Library

3dcheapskate

I've placed three orders since mid-November and they went through okay, ending up here:

 

 

But for each of the three orders, when I clicked on the 'Go to my downloadable products' link (circled in red on the screenshot above) this page appeared.

 

 

If I go to my Product Library via My Account > Product Library nothing from those three orders shows up.

But the orders show up correctly if I go My Account > Orders, and I have the Manual Download option from there, so it's not a major problem.

Just irritating.

(No, I haven't raised a bug report. I gave up doing that years ago!  )

WendyLuvsCatz

I don't believe it is showing stuff in order of purchase

Kerya

Search for the names of the products in your product library.

At the moment they are not in the order of purchase, unfortunately.

Somebody found out what happened: https://www.daz3d.com/forums/discussion/comment/6278046/#Comment_6278046

 

Chohole

The Link that Kerya has given goes to the thread where problems like this should be posted, as it is being monitored by Daz.
I am closing this thread.