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      <title>Technical Help (nuts n bolts) - Daz 3D Forums</title>
      <link>https://www.daz3d.com/forums/categories/technical-help/p1065/feed.rss</link>
      <pubDate>Tue, 25 Aug 2026 00:57:32 +0000</pubDate>
         <description>Technical Help (nuts n bolts) - Daz 3D Forums</description>
   <language>en-US</language>
   <atom:link href="https://www.daz3d.com/forums/categories/technical-help/p1065/feed.rss" rel="self" type="application/rss+xml" />
   <item>
      <title>What is the Scale for Daz Studio 4 &amp; Genesis?</title>
      <link>https://www.daz3d.com/forums/discussion/935/what-is-the-scale-for-daz-studio-4-genesis</link>
      <pubDate>Wed, 30 May 2012 10:29:08 +0000</pubDate>
      <dc:creator>Turk_WLF</dc:creator>
      <guid isPermaLink="false">935@/forums/discussions</guid>
      <description><![CDATA[<p>I want to make a few props for Genesis &amp; Daz Studio 4 in Hexagon. However I need to know what scale to use (please in inches). I'm using the older Hexagon Version that doesn't please interact with Daz Studio 4. Also I prefer to do my scenes in Carrara 8.1 (Build 153).</p>

<p>Thanks,</p>]]></description>
   </item>
   <item>
      <title>Genesis Bracers - unable to download?</title>
      <link>https://www.daz3d.com/forums/discussion/582/genesis-bracers-unable-to-download</link>
      <pubDate>Sat, 26 May 2012 08:19:39 +0000</pubDate>
      <dc:creator>ObscuroArcanum</dc:creator>
      <guid isPermaLink="false">582@/forums/discussions</guid>
      <description><![CDATA[<p>Has anyone else had a problem, trying to purchase these freebie Genesis Bracers that were displayed in the most recent newsletter that went out?<br />
<a rel="nofollow" href="http://www.daz3d.com/shop/genesis-bracers">Genesis Bracers</a></p>

<p>I can't seem to get these to download at all.</p>]]></description>
   </item>
   <item>
      <title>Problem reloading scenes</title>
      <link>https://www.daz3d.com/forums/discussion/790/problem-reloading-scenes</link>
      <pubDate>Tue, 29 May 2012 00:25:06 +0000</pubDate>
      <dc:creator>atoxic</dc:creator>
      <guid isPermaLink="false">790@/forums/discussions</guid>
      <description><![CDATA[<p>I had to reinstall my Daz Studio. Now, if I load something into the scene, e.g. Genesis figure, everything works fine.<br />
But if I save the scene and try to load it again, I've got the message "files missing".<br />
In the logfile is that DS tried to read from a directory which doesn't exist (and sometimes tries to store on my cd burner):</p>

<p>*** Scene Cleared ***<br />
Opening file Szenes Gen 1.daz...<br />
Unable to find file for storable: data/4_0_2/Genesis/Genesis/geometry/geometry_9e24edb1_464b_839f_fc21_86cbd6b4205a/geometry.dso</p>

<p>Does someone know where DS had stored the information for storage or loading so that I can correct this ?</p>

<p>Thanks in advance</p>

<p>Nice Days and Nice Renders</p>

<p>atoxic</p>]]></description>
   </item>
   <item>
      <title>Newbies Hexagon glitch problem</title>
      <link>https://www.daz3d.com/forums/discussion/671/newbies-hexagon-glitch-problem</link>
      <pubDate>Sun, 27 May 2012 07:58:17 +0000</pubDate>
      <dc:creator>Apoc</dc:creator>
      <guid isPermaLink="false">671@/forums/discussions</guid>
      <description><![CDATA[<p>So really liking hexagon so far, upon finishing my car model ( just the layout ) I ran into a real nasty problem recently. hasn't happened before but upon further working on it I been forced to deal with this problem constantly and its really slowing down my production flow. Only thing is, the issue only applies to the model im working on and I cant seem to repeat it... to understand what the problem is  </p>

<p>--------------------------------------------</p>

<p>Evertime I try to click on a face to extract / edit or modify, hexagon just crashes on my unexpectedly<br />
now this wouldn't be much of a problem if I didn't try some possible solutions I could think off, so here is a list of the things I ruled out before I came to the forums for help<br />
-------------<br />
<span>* possibility that the polygons are way to much for my CPU to handle?</span><br />
$ I actually thought about this and wasn't to sure how to count the polygons in a model, but a tire model I worked before hand form a tutorial had (<strong> 11691 edges/ 5749+ faces/ 6313points</strong> but that didn't crash on me like my car model which only has roughly 200 of each, possibly less<br />
<span>* possible that my work file is corrupted?</span><br />
$ could be, but I keep allot of save files on deck , all the previous versions of my model seem to work fine, but as I start to fiddle with it more and more it gets a bit unstable then suddenly when I try to select any face of the model, hexagon crashes at random right after freezing for 3secs<br />
<span>* file size to large?</span><br />
$ not sure what to large may be but its only a few 15.8 kilo bites... I'm sure that cant do to much damage could it?<br />
<span>* possibility that its hexagon itself giving the problem</span><br />
$ this was my last option as well but for some reason, all other files work perfectly its just this specific model that gives me trouble I'm not sure why </p>

<p><a rel="nofollow" href="http://imageshack.us/photo/my-images/24/icouldbewrong.png/">http://imageshack.us/photo/my-images/24/icouldbewrong.png/</a></p>

<p>if anyone has a solution to this dilemma I would be greatly appreciative of them :) cause honestly , this problem has my stumped<br />
and sorry in advance for the silly question and lack of information</p>]]></description>
   </item>
   <item>
      <title>[Supersuit related] Some questions about material surfaces by a newbie</title>
      <link>https://www.daz3d.com/forums/discussion/648/supersuit-related-some-questions-about-material-surfaces-by-a-newbie</link>
      <pubDate>Sun, 27 May 2012 00:45:11 +0000</pubDate>
      <dc:creator>Skiriki</dc:creator>
      <guid isPermaLink="false">648@/forums/discussions</guid>
      <description><![CDATA[<p>Heyas! I feel that Supersuit is the best thing since sliced bread and cheese.</p>

<p><br />
However, it has lots and lots of material surfaces, which are at times a bit clunky. This is not an actual gripe, since I can live with it.</p>

<p><br />
Now, what I want to do is merge some of the material surfaces for my custom setup, but I wonder...</p>

<p><br />
1) Putting surfaces (not face groups or such) together won't make the morphs go away, right? That is affects only how materials are grouped together.</p>

<p><br />
2) How do I save my personal preset surfaces, so I can load it up correctly next time? Do I just do "save material preset" in Save As menu? (I'm currently using DS4.5RC1.) Or should I save it as figure or something else?</p>

<p><br />
3) If I create rigidity groups in order to, say, have a breast<strong>plate</strong> as opposed to <strong>breast</strong>plate, how should I save the object/preset then?</p>]]></description>
   </item>
   <item>
      <title>Shader Spider will not install in windows 7</title>
      <link>https://www.daz3d.com/forums/discussion/767/shader-spider-will-not-install-in-windows-7</link>
      <pubDate>Mon, 28 May 2012 15:05:12 +0000</pubDate>
      <dc:creator>ba_aca2a9241d</dc:creator>
      <guid isPermaLink="false">767@/forums/discussions</guid>
      <description><![CDATA[<p>I'm trying to install shader spider on my new laptop running Windows 7 home premium 64. When I try to run the application, I get the warning if I want to run it, press yes and then nothing happens. I've tried to run it as admin, compatinility mode, nothing helps. Are the old installers incompatible with Win7?</p>

<p>Next question, if I'm able to install it, will it work with Poser Pro 2012? I think Phyton changed somewhat, will old scripts based things still work?</p>]]></description>
   </item>
   <item>
      <title>Content library search function does not work, why?</title>
      <link>https://www.daz3d.com/forums/discussion/759/content-library-search-function-does-not-work-why</link>
      <pubDate>Mon, 28 May 2012 12:50:59 +0000</pubDate>
      <dc:creator>flashback</dc:creator>
      <guid isPermaLink="false">759@/forums/discussions</guid>
      <description><![CDATA[<p>Whenever I try to use the search function it doesn't work, a 0% message pops up and then nothing. <br />
Is this feature in beta or what? In DS3 I had Finder to speed content searches up and had thought that this was something similar but it does nothing.</p>]]></description>
   </item>
   <item>
      <title>M3Marauders won't expand</title>
      <link>https://www.daz3d.com/forums/discussion/635/m3marauders-won-t-expand</link>
      <pubDate>Sat, 26 May 2012 19:10:07 +0000</pubDate>
      <dc:creator>zug22</dc:creator>
      <guid isPermaLink="false">635@/forums/discussions</guid>
      <description><![CDATA[<p>Okay, first I must say this is the first of many files I have bought from DAZ that has not been usable, there is a LOT of great stuff here.</p>

<p>i got <strong>ps_ac1186b_M3Marauders.sit </strong>yesterday and when downloaded on my Mac it tries to expand itself immediately download is finished. I have not run into that before. Then it won't expand and Stuffit Expander says that it may be damaged. <br />
Yes, i have tried downloading again but it makes no difference.</p>

<p>You folks at DAZ, please fix this for me: it may be that the file is corrupted, hacked or just a dud - but I would like either a usable content file or a refund if you can't get it to work. </p>

<p>Also, I got a file from another supplier and its readme  says it needs  the "injPMD script" from the DAZ freepository. Since the freepository seems not to be available, any chance you can either send me the script or point me to where it could be found? </p>

<p>Thanks.:-)</p>]]></description>
   </item>
   <item>
      <title>Deleting custom presets and scenes.</title>
      <link>https://www.daz3d.com/forums/discussion/607/deleting-custom-presets-and-scenes</link>
      <pubDate>Sat, 26 May 2012 12:54:20 +0000</pubDate>
      <dc:creator>lorendalbert_6f378a4ce5</dc:creator>
      <guid isPermaLink="false">607@/forums/discussions</guid>
      <description><![CDATA[<p>I am having trouble deleting unwanted character presets and scenes.  Can anyone tell how to go about doing that without being left with thumbnails with yellow borders in smart content?</p>

<p>Dalbelo</p>]]></description>
   </item>
   <item>
      <title>Ticket system not working (Solved, close please)</title>
      <link>https://www.daz3d.com/forums/discussion/693/ticket-system-not-working-solved-close-please</link>
      <pubDate>Sun, 27 May 2012 14:49:21 +0000</pubDate>
      <dc:creator>abi1965_738846b1bd</dc:creator>
      <guid isPermaLink="false">693@/forums/discussions</guid>
      <description><![CDATA[<p>The ticket wsystem is not working to contact you. I get a "not xxxx?" when I log in and it is not my name listed there.</p>]]></description>
   </item>
   <item>
      <title>How do I re-download prior purchases in the new store?</title>
      <link>https://www.daz3d.com/forums/discussion/685/how-do-i-re-download-prior-purchases-in-the-new-store</link>
      <pubDate>Sun, 27 May 2012 13:59:24 +0000</pubDate>
      <dc:creator>krill67</dc:creator>
      <guid isPermaLink="false">685@/forums/discussions</guid>
      <description><![CDATA[<p>Hi,</p>

<p>In the old store I could reset prior purchases so I could re-download if needed, but I don't see anything like that in the new store. There are a few old purchases that I can't find that I need to re-download -- how does that work in the new store?</p>

<p>Thanks!</p>]]></description>
   </item>
   <item>
      <title>Daz 4.5 Broke My Reality 2.2</title>
      <link>https://www.daz3d.com/forums/discussion/655/daz-4-5-broke-my-reality-2-2</link>
      <pubDate>Sun, 27 May 2012 03:06:53 +0000</pubDate>
      <dc:creator>MistaD2047</dc:creator>
      <guid isPermaLink="false">655@/forums/discussions</guid>
      <description><![CDATA[<p>So I just recently downloaded and installed Daz Studio Pro 4.5 and everything seems to work fine so far...  Well except that my Reality just doesn't work.</p>

<p>I've re-installed and it still didn't show up so I re-downloaded and re-installed and still nothing.  This is not a good thing since I use Luxrender for some of my renders and the only bridge to Luxrender is Reality.  This puts a damper into my Lux Renders.</p>

<p>Needless to say I want my reality back but I'd like to play around with Daz 4.5 but with this issues I may need to reinstall Daz 4.0.</p>

<p>Anyone else that has Reality having this issue?</p>

<p><span>EDIT</span><br />
I found the Answer at this link <a rel="nofollow" href="http://preta3d.com/blog/2012/05/19/reality-and-studio-4-5/">http://preta3d.com/blog/2012/05/19/reality-and-studio-4-5/</a></p>]]></description>
   </item>
   <item>
      <title>not able to download</title>
      <link>https://www.daz3d.com/forums/discussion/546/not-able-to-download</link>
      <pubDate>Fri, 25 May 2012 21:00:55 +0000</pubDate>
      <dc:creator>XaatXuun</dc:creator>
      <guid isPermaLink="false">546@/forums/discussions</guid>
      <description><![CDATA[<p>not happy with the change</p>

<p>Some  people have limited bandwidth, and now those with that issue have no way of seeing how much they are downloading till it's too late,  why is the file size not shown any more?<br />
I 'm trying to down load for the first time since the change , the downloader shows downloading in progress but nothing is saved nor is the size of the file size being shown in the downloader.</p>

<p>I like seeing the file size, so that way when I have finished if the file size does not match the file size I downloaded, then I know it has been a bad download, or if it is larger then know something suspicious  may have been added, and that get's deleted</p>]]></description>
   </item>
   <item>
      <title>The Forum Is Not Accepting Avatars? Yes or No?</title>
      <link>https://www.daz3d.com/forums/discussion/596/the-forum-is-not-accepting-avatars-yes-or-no</link>
      <pubDate>Sat, 26 May 2012 09:52:25 +0000</pubDate>
      <dc:creator>Greybro</dc:creator>
      <guid isPermaLink="false">596@/forums/discussions</guid>
      <description><![CDATA[<p>Is it just me? I made sure that the images I tried to upload were the correct size and shape. It wouldn't accept anything. Is this the same for everyone?</p>]]></description>
   </item>
   <item>
      <title>Paypal no longer an option?</title>
      <link>https://www.daz3d.com/forums/discussion/232/paypal-no-longer-an-option</link>
      <pubDate>Wed, 23 May 2012 20:44:37 +0000</pubDate>
      <dc:creator>desireecross_155d558f02</dc:creator>
      <guid isPermaLink="false">232@/forums/discussions</guid>
      <description><![CDATA[<p>I just tried to purchase an item from the store and only have the option of paying by credit card when previously I've always payed with PayPal. Have things changed since the site upgrade or is this just a temporary bug?</p>]]></description>
   </item>
   <item>
      <title>Daz 3D Bridge to Photoshop problems</title>
      <link>https://www.daz3d.com/forums/discussion/252/daz-3d-bridge-to-photoshop-problems</link>
      <pubDate>Thu, 24 May 2012 00:13:33 +0000</pubDate>
      <dc:creator>jimmulvaney</dc:creator>
      <guid isPermaLink="false">252@/forums/discussions</guid>
      <description><![CDATA[<p>Sorry if this was answered already but according to the search function of this lovely new forum there were 0 results when I searched for "Photoshop", "3D" or "Bridge"... To make a long story short; when I am in Photoshop CS4 my arrange window pull down menu has no icons showing. I talked to several people and they quickly blamed my plugins, odd since I only have one plugin... Daz 3D Bridge to Photoshop. After removing it my menu's worked but now I have no Bridge. Has anyone found a fix for this?</p>

<p>As a temporary fall-back I am able to view my menus if I fire up a plugin first. Problem is that all of the plugins I have found thus far take way to long to load. Does any body know of a simple, free plugin that does not take long to load or eat up too many resources?</p>]]></description>
   </item>
   <item>
      <title>mac items and download attempts</title>
      <link>https://www.daz3d.com/forums/discussion/119/mac-items-and-download-attempts</link>
      <pubDate>Wed, 23 May 2012 11:42:56 +0000</pubDate>
      <dc:creator>abi1965_738846b1bd</dc:creator>
      <guid isPermaLink="false">119@/forums/discussions</guid>
      <description><![CDATA[<p>Could please reimplement the option where I can hide the mac products in my downloadable items list?</p>

<p>Also it would be nice if you could list again if a product has never been downloaded yet.</p>

<p>Sincerly</p>

<p>Az</p>]]></description>
   </item>
   <item>
      <title>Where is the Add to cart button??</title>
      <link>https://www.daz3d.com/forums/discussion/415/where-is-the-add-to-cart-button</link>
      <pubDate>Thu, 24 May 2012 20:39:13 +0000</pubDate>
      <dc:creator>Wallace3D</dc:creator>
      <guid isPermaLink="false">415@/forums/discussions</guid>
      <description><![CDATA[<p>I am just not seeing it</p>

<p><br />
<span>resized by user :P</span></p>]]></description>
   </item>
   <item>
      <title>Missing downloads and broken support page</title>
      <link>https://www.daz3d.com/forums/discussion/459/missing-downloads-and-broken-support-page</link>
      <pubDate>Fri, 25 May 2012 05:06:06 +0000</pubDate>
      <dc:creator>brightwanderer_6642a87f54</dc:creator>
      <guid isPermaLink="false">459@/forums/discussions</guid>
      <description><![CDATA[<p>Hi there, some help would be appreciated - when I logged in to buy the Supersuit just now I discovered that everything on my downloads page except that and the free Ultralight I got a week or so ago has completely vanished. I think I had downloaded everything but I'm not sure, so I want to double check. Then when I tried to submit a help request, I got taken to a broken page. I tried emailing the <a rel="nofollow" href="mailto:sales@daz3d.com">sales@daz3d.com</a> address that was given in my order confirmation... only to get a message back that I "don't have access to this group". I'm starting to feel a little nervous at this point about paying any more money for anything if it might disappear, and I can't even get in touch with anyone!<br />
 <br />
The broken submit help request page looks like this (black text on white background):<br />
 <br />
    &#123;lang:logged_in_as}  brightwanderer<br />
    &#123;lang:your_profile}<br />
    &#123;lang:your_control_panel}<br />
    &#123;lang:memberlist}<br />
 <br />
&#123;lang:view_new_topics}  ·  &#123;lang:view_active_topics}  ·  &#123;lang:view_pending_topics}  ·  &#123;lang:mark_all_read}  <br />
&#123;include:private_message_box}</p>]]></description>
   </item>
   <item>
      <title>Kids 4</title>
      <link>https://www.daz3d.com/forums/discussion/408/kids-4</link>
      <pubDate>Thu, 24 May 2012 20:09:01 +0000</pubDate>
      <dc:creator>PoserMagic</dc:creator>
      <guid isPermaLink="false">408@/forums/discussions</guid>
      <description><![CDATA[<p>I have windows 7 and I can not get the morphs ++ installed.  I have tried on my c drive on my d drive in poser 7 in poser 8 in Daz 4.  I have been told many different things to try, but they still don't work.  Any help would be great :) ty</p>]]></description>
   </item>
   <item>
      <title>Initial thoughts ...</title>
      <link>https://www.daz3d.com/forums/discussion/299/initial-thoughts</link>
      <pubDate>Thu, 24 May 2012 07:55:41 +0000</pubDate>
      <dc:creator>SimonJM</dc:creator>
      <guid isPermaLink="false">299@/forums/discussions</guid>
      <description><![CDATA[<p>I know it is early days of the new store and forums, but my initial thoughts are:</p>

<p>Store: seems to be no obvious 'all products' link as there used to be<br />
Store: 'remember me'  be nice if it did ... what sort of expiry is on the session info?<br />
Store: no obvious way to list PAs/vendors<br />
Store: required products are ... just plain wrong? (<a rel="nofollow" href="http://www.daz3d.com/shop/new-releases/mfd-for-genesis-wonderland-expansion">MFD for Genesis Wonderland Expansion</a> shows <a rel="nofollow" href="http://www.daz3d.com/shop/m4-enhanced-mina-for-m4">M4 Enhanced / Mina for M4</a> ... really?<br />
Store: no way to exclude mac or pc downloads (I have seen elsewhere on the forums a possible reason for this - eventual unification of d/l item to shared zip file)<br />
Store: no size information - even when downloading, so no clue if the d/l is actually complete as nothing to compare size to, and no idea of how long it may take.<br />
Store: no last downloaded or last updated information.<br />
Store: no easy way to search for a previously purchased item ... if my memory is a little off I really do not want to plough through 30+ pages (after I have set to 50 items per page, else it'd be 170+)<br />
Store: looking at an order the listed items no longer have a link back to the product.<br />
 <br />
Forum: the breadcrumbs are very easy to overlook - charcoal grey on light grey<br />
Forum: remember me ... sort of does, but still need to login to confirm when re-visiting.<br />
Forum: does not 'honour' blank lines</p>

<p>On the whole, I lean toward the 'generally positive' view.  The forums look good, so that is a positive!<br />
 <br />
 just added a new one  - about blank lines! </p>]]></description>
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   <item>
      <title>dz3delight.dll access violation - DS 4.0.3.47 x64 please help</title>
      <link>https://www.daz3d.com/forums/discussion/226/dz3delight-dll-access-violation-ds-4-0-3-47-x64-please-help</link>
      <pubDate>Wed, 23 May 2012 20:09:11 +0000</pubDate>
      <dc:creator>phcriado_50d0961ab5</dc:creator>
      <guid isPermaLink="false">226@/forums/discussions</guid>
      <description><![CDATA[<p>Please I need help, version 4.0.3.47 is crashing randomly while rendering and I can't get to the old zendesk support page. I have the crash dumps and I would like for someone to look at them.</p>

<p>It started with a scene crash because of normal maps and uberenvironment, the combination seemed to crash it. But now I have all sorts of weird stuff going on at different scenes. The same exact scene will sometimes begin to render and crash after a few blocks or never start rendering.</p>

<p>I keep getting access violations on dz3delight.dll. Function "Dz3DelightDll::DSlo_DetailtoStr". Offset "701239"</p>

<p>Alternatively is there any way for version 4.0.3.36 to open scenes saved with 4.0.3.47 ? because 36 always worked flawlessly, never crashed, ever. And 47 is making me waste hours and hours of the little time I have trying to figure out what is happening.</p>

<p>Thanks.</p>]]></description>
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   <item>
      <title>Gift Cards</title>
      <link>https://www.daz3d.com/forums/discussion/279/gift-cards</link>
      <pubDate>Thu, 24 May 2012 04:29:19 +0000</pubDate>
      <dc:creator>Ian.Otto_4135177633</dc:creator>
      <guid isPermaLink="false">279@/forums/discussions</guid>
      <description><![CDATA[<p>Gift cards seem to work differently to the old Gift Vouchers. I presume they are supposed to get mailed automatically only the one I bought today did not, at least not yet.</p>

<p>And the help desk system is a broken link!</p>]]></description>
   </item>
   <item>
      <title>Returning stuff</title>
      <link>https://www.daz3d.com/forums/discussion/248/returning-stuff</link>
      <pubDate>Wed, 23 May 2012 22:41:01 +0000</pubDate>
      <dc:creator>Serene Night</dc:creator>
      <guid isPermaLink="false">248@/forums/discussions</guid>
      <description><![CDATA[<p>Hi, is there a better way to contact Daz to submit requests for a return from the online store? The Online service request which I usually use, still delivers an error 404 and, well, I know there is a long weekend coming up for lots of folks, and would like to get my refund request in before that time. Any help would be appreciated.</p>]]></description>
   </item>
   <item>
      <title>PayPal</title>
      <link>https://www.daz3d.com/forums/discussion/129/paypal</link>
      <pubDate>Wed, 23 May 2012 12:00:25 +0000</pubDate>
      <dc:creator>chrbou2001</dc:creator>
      <guid isPermaLink="false">129@/forums/discussions</guid>
      <description><![CDATA[<p>I ordered a few days again and paid via PayPal. Till today i wait that my order is processed and there is no possibility to contact the sales departement via email!</p>]]></description>
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