JHoagland - 17 October 2012 04:28 PM
Feel free to rant if it helps. 
But I disagree with violently going after these people. How many of them are just trying to make ends meet and the only job they could find was a semi-legal call center where they’re told to hang up if anyone asks too many questions? That’s I think we should tell these people that we’ll be reporting them and they’ll lose their jobs. I think the people running these companies are scammers, but should we take our anger at the front-line people?
Or am I being too nice?
I did not want to encourage any violent action… granted I do want the ability to instantly give the scammers explosive diarrhea, but thats just me…
I’m not mean to innocent people… there are different levels…
Charities: I’m nice to them.
Small businesses: generally nice, except for the guy who kept calling me “vic” and trying to convince me I had purchased fuel oil from them… (I have natural gas heat).
Political: Can kindly rot in hell… I’m generally not nice, because if anyone should respect the do not call list, it should be the people who make the laws… (unless the law does not apply to them… ?)
General “real” businesses (newspapers subscriptions, phone and cable companies etc…): The callers are just trying to make a living, I understand… 80% of the time I’m ambivalent, unless they are unprofessional, annoying or sound dead… I hate it when the dead call me and when I can’t understand half of what the mumbly dead guy is saying, I tend to drop the phone in the coffee can or place it on the compressor (I really don’t know why my phone still works… it’s a Panasonic KX-TGA101S if you want a phone to abuse).
Scammers: I’m very nasty and threatening.
In general, people who work for companies that are pulling scams KNOW WHAT THEY ARE DOING… Mmmmmmaybe 2-5% of the people who work in that sort of business are clueless as to the nature of their calls… the rest, either outright know or have some idea that it’s a scam… The way these businesses are run you would pretty much have to be a complete idiot to not know what you are doing, especially when they are trained to recognize certain kinds of “marks” or taught how to pump people for personal information. They are minor criminals, but they are breaking the law none the less… even if they are not running the scam, they are perpetuating it… I can not and will not be nice to a person like that… if you think the company you work for is defrauding people, then morally it is the same as working for a burglary ring or auto theft gang… it doesn’t matter if you are only washing the stolen cars- you know they are stolen and you don’t have a problem with that as long as you are making money from the perpetrators… why then should I respect you or show you the smallest bit of consideration… especially when most of the victims of these scams are the elderly or poor? If then the argument is “well, what if they really need the job?”, then they of all people should know what it is like to be taken advantage of, to be down on your luck or desperate and should not wish to take advantage of of others who can ill afford it.
Someone being rude or mean to them on the phone should be the least of their concerns.
No, you are not being too nice… you are just being nice, trying to see things from the other guys point of view. You are good person.
Once again, I’m not advocating… I’m just explaining my view on this.
Good luck.