How many days since the new website came on-line?
Today I discovered that after I log in, my name is incorrect. I am “LeatherGryphon” and I see my wishlist and personal information (yea!) but I also see the following message at the top of the “New Releases” webpage. I see “NOT junichi shimazski?” 8-o Despite the truth that I am indeed “not” junichi shimazski, that question doesn’t infuse me with confidence! :-(
And what’s up with them keeping my credit cards that I told them to forget? Hello?... My trust in their policies is waning.
I don’t know how many times I tried to purchase something from the new store and some glitch or other stopped me. Some items in the store are/were advertised at one price but show up in the shopping cart at another. And the forums are still a shambles. I’m actually surprised that I have been able to keep things in my wishlist, which is pointless because I’ve given up trying to buy things. Of course the things I wanted were on sale but the sale won’t last forever.
I ask again, how many days since the new website came on-line?
I know this has all been said before but I am flabbergasted at the absurd & inept way this transition has been handled. :-( This is not just a “bumpy” transistion (*grrr*). All these types of problems should have been identified and resolved in a testbed long before the system ever went live.
We’re expected to believe that experts are on the case and this will all be resolved “soon” But this is a situation where “soon” exceeds disappointing and becomes laughable.
Could I have done a better job? Probably not, but I’m sure that I would have screamed bloody murder and flung dung balls at the management personnel who forced me to go live before I was confident in the functionality of the system, and start interviewing for a new employer.
Conversely if I were management who had been told that the system was ready to go live and this happened, I would have screamed bloody murder and flung dung balls at the responsible engineer and start interviewing for new engineers.
If I were 20 years younger I could continue this rant ad absurdum but I’m getting old, my fingers are arthritic, I really don’t care that much, and I lost 90% of you after my first paragraph. :-s
(edited too many times to try to get spaces between the paragraphs. :-( What’s with this need to enter a “space” then “
” at the end of paragraphs? What is this, the 20th century? )
I’d love to have used a slew of smileys or emoticons but I have no great trust in how images are handled yet. :-(
