Windows 7. The first crashed uninstall did manage somehow to wipe out the .dat file for the uninstaller, so on any subsequent attempts to install the uninstall failed again, this time erroring on the lack of the .dat file. And every time the uninstall fails for any reason, the installer itself crashes the moment control is returned to it by my acknowledging the failure of the uninstall.
This whole DAZ install/uninstall method is so unrobust I could cry. It is just so pathetic.
There should be an option to install without uninstalling, to deal with cases when the uninstall fails.
And the installer should not crash immediately following the failure of an uninstall.
This really isn’t rocket science. Just basic, for heaven’s sake. Build in some flipping robustness. Don’t just assume every step will succeed so when one step fails the whole thing goes tits up.
This happened, and I reported it, virtually every DS 4 beta before the first DS4 public release. And since the public release and my demotion to the ranks of the plebs, it’s kept on happening every public version and public beta of DS 4 and DS4.5 too.
Hello? Anyone listening? Well, I was never listened to as a tester, all my open bug reports were closed awhile ago even though I kept adding notes the bugs were still there (and no, I am NOT going to type them all out again in a new bug tracker - typing hurts, and you could have damn well migrated the open bugs, or checked them yourselves instead of just closing them), so I don’t suppose I’ll be listened to as a mere customer.
Yes, I’ve got it to install by going into my Program Files and manually deleting the broken uninstaller .exe. A user SHOULD NOT NEED TO DO THAT.
Then the installer ran to completion - but threw up an error message about a problem installing the CMS.
JUST LIKE LAST BETA INSTALL AND THE ONE BEFORE.
Good thing i don’t use the CMS - though ti would be nice to have it just in case I ever want it.
It would be REALLY NICE if DAZ actually spent some time fixing things, instead of just releasing new things (some broken) while leaving all the broken stuff unfixed. It would be ESPECIALLY NICE if, for the first time ever in all the beta and public versions of DS 4 and DS 4.5 JUST ONE would actually install without crashes of installers and uninstallers and error messages about parts of the install process and me needing to go rooting through the Program Files folders to find and delete things just to get the bloody thing to install.
I’ve had a similar experience as a Beta Tester, although attention was paid to most issues, but some important ones they never dealt with.
It’s sad that with the incredibly clever, creative, innovative improvements (like Genesis), they made the overall interface harder to learn and less easy to use (except for metadata and smart content). It’s especially frustrating when things like install and uninstall, basic stuff as you rightly say, continue to break down. There is no good excuse for this.
I’m afraid but as far as am concerned, especially with the incredible BOTCHED Store Software, DAZ3D has really gone downhill. There are constant screw-ups on the web pages. I just don’t even use DAZ Studio as much as I used to. It’s very sad.