What version of DAZ Studio are you using? Help > About DAZ Studio, it is the version number I am interested in, like 4.0.3.114 etc.
What operating system are you using, and did you install the Content Management Service? If you are using Windows of some type, could you please look in the Task Manager to see if it is running.
Smart Content is only displayed for items which have Metadata, and only when the CMS is running. If you look in the Content Library tab, you should find Genesis in DAZ Studio Formats > My Library > People > Genesis.
Since you only appear to have grey icons in the image, it looks like Genesis was not installed properly.