I can’t download my purchased items, they aren’t listed under “downloadable products”!
reseting the download-link under “itemized download history” doesn’t make them appear! ;-(
Try logging out, deleting the DAZ cookies and clearing your browser cache. If that doesn’t fix it, and the downloads don’t appear after a wait, open a support ticket.
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thank you for your reply.
I tried, it doesn’t help. ;( opened a ticket.
I think its problem with your system.
This problem has been flagged up for you
Chohole’s Space NeilV’s Freebies and stuff Summer 1 Bryce Rendering Challenge July Freebie Challenge
My DAZ 3D Gallery 11915
no solution yet. i bougt a $200 premium bundle and can’t access it! ;( (as well as free or previously bought content)
the ticket is: #114389
You have to remember that DAZ 3D is UTC-7, so still a while to go before the Office opens.
ohh… I thought you admins are the DAZ staff.
my ticket status turned to “This request is currently being processed by our staff” - so I assumed someone actually seen it
No DAZ_Staff mostly have names that show like this, although there are a couple who are different. Moderators don’t have DAZ_Names and are volunteers.