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Can’t Download! Files missing
Posted: 05 October 2012 05:45 AM   [ Ignore ]
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I can’t download my purchased items, they aren’t listed under “downloadable products”!
reseting the download-link under “itemized download history” doesn’t make them appear! ;-(

Please help!

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Posted: 05 October 2012 05:57 AM   [ Ignore ]   [ # 1 ]
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Try logging out, deleting the DAZ cookies and clearing your browser cache. If that doesn’t fix it, and the downloads don’t appear after a wait, open a support ticket.

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Posted: 05 October 2012 06:17 AM   [ Ignore ]   [ # 2 ]
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thank you for your reply.
I tried, it doesn’t help. ;( opened a ticket.

I think its problem with your system.

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Posted: 05 October 2012 06:26 AM   [ Ignore ]   [ # 3 ]
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This problem has been flagged up for you

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Chohole’s Space        Neil’Vs Freebies and stuff        L Summer Bryce Rendering Challenge        August Freebie Challenge
My DAZ 3D Gallery    11915

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Posted: 05 October 2012 07:36 AM   [ Ignore ]   [ # 4 ]
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no solution yet. i bougt a $200 premium bundle and can’t access it! ;( (as well as free or previously bought content)
please!!!

the ticket is: #114389

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Posted: 05 October 2012 07:38 AM   [ Ignore ]   [ # 5 ]
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You have to remember that DAZ 3D is UTC-7, so still a while to go before the Office opens.

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Chohole’s Space        Neil’Vs Freebies and stuff        L Summer Bryce Rendering Challenge        August Freebie Challenge
My DAZ 3D Gallery    11915

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Posted: 05 October 2012 07:44 AM   [ Ignore ]   [ # 6 ]
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ohh… I thought you admins are the DAZ staff.

my ticket status turned to “This request is currently being processed by our staff” - so I assumed someone actually seen it hmmm

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Posted: 05 October 2012 08:25 AM   [ Ignore ]   [ # 7 ]
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No DAZ_Staff mostly have names that show like this, although there are a couple who are different.  Moderators don’t have DAZ_Names and are volunteers.

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Chohole’s Space        Neil’Vs Freebies and stuff        L Summer Bryce Rendering Challenge        August Freebie Challenge
My DAZ 3D Gallery    11915

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