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Serial number
Posted: 05 October 2012 01:50 AM   [ Ignore ]
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Hi
Sorry for my English, because I’m Italian.
I purchased Daz studio from the store, but I can not find my serial number to my profile.
thanks for your attention

Oliver

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Posted: 05 October 2012 03:10 AM   [ Ignore ]   [ # 1 ]
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If you bought DS4 from the store for $0.0, and went through the Checkout, the serial number should be in your My Account area under Available Serial Codes.

If there has been an error, and you did not get the code, then you will need to write to Support using the tab at the top of the Forum here.

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Posted: 05 October 2012 03:35 AM   [ Ignore ]   [ # 2 ]
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Yes I have done as you say.
Now try again.
thanks for reply

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Posted: 05 October 2012 03:59 AM   [ Ignore ]   [ # 3 ]
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You are very welcome.

Please make sure if you are using DAZ Studio 4.5, that you also download the Genesis Starter Essentials file which contains all of the free content that comes with DS 4.5.  In earlier versions (4,0.3.047 for example), the content was part of the main installer.

If you have any further problems, please post again.  The New Users forum might be a better place to post untill you get DS4 installed and running?

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Posted: 05 October 2012 08:35 AM   [ Ignore ]   [ # 4 ]
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thanks for the welcome.
I followed the procedure
now on “My Downloadable Products”
which file should I download in the long list? I have imac 64-bit
In “My Serial Numbers” there is still no serial number
Thanks for your patience
help me please

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Posted: 05 October 2012 09:45 AM   [ Ignore ]   [ # 5 ]
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Can you post a screenshot of your Downloadable products page?  You use the ‘Browse’ button below where you type your message.
 
What version of DS4 did you download?  Is it 4.5.0.114?

I am not sure what is in your downloads, but you obviously need the Mac versions.  And you need the 64 bit DAZ Studio file, and the Genesis Starter Essentials file as well.  The rest you can do without for now.

If you can’t post a screen image, can you list the files here?

 

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Posted: 06 October 2012 04:11 AM   [ Ignore ]   [ # 6 ]
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new problem.
I installed daz studio before creating an account.
Now the serial numbers that I have appeared not to be more ‘well.
The program starts but when I enter the serial number, I close the window. The program works but I do not know what is enter the serial number.
Without the serial number of the program is incomplete?
Sorry for my english but i’m italian
Thanks

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Posted: 06 October 2012 04:23 AM   [ Ignore ]   [ # 7 ]
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If the serial number has been entered correctly, the name of the program will change from ‘DAZ Studio Standard’ to ‘DAZ Studio Pro’, then you will have access to all the options.

To get a serial number, ‘buy’ the version of DAZ Studio from the Store page, and go through the checkout.  That will put a serial number for DS4P in your Available Serial Numbers.

You still have not said what version of DAZ Studio you are using?  Go to Help > About DAZ Studio, and post what the version number is at the top of the splash screen please.

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Posted: 06 October 2012 04:58 AM   [ Ignore ]   [ # 8 ]
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This?

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Posted: 06 October 2012 05:13 AM   [ Ignore ]   [ # 9 ]
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I go to HELP/DAZ STUDIO REGISTER and paste the serial number.
The orange color icon it’s ok?
this is done I click on ok.
I do not know if the version of my daz studio is complete.
Where can I see that it is complete?

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Posted: 06 October 2012 05:18 AM   [ Ignore ]   [ # 10 ]
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I see you are on a Mac?

Go to Help > About DAZ Studio, a splash screen will tell you what version you are using

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Posted: 06 October 2012 07:28 AM   [ Ignore ]   [ # 11 ]
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I go to
DAZ STUDIO/ABOUT DAZ STUDIO

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Posted: 06 October 2012 07:56 AM   [ Ignore ]   [ # 12 ]
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I do not know if the version of my daz studio is complete.
Where can I see that it is complete?

As you can see, it says ‘Version 4.5.0.114 Pro Edition (64 bit)’

So it is the Pro edition, and everything should work properly

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Posted: 06 October 2012 10:34 AM   [ Ignore ]   [ # 13 ]
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But when you start this screen always appears to me.
It is not normal.
I always have to close it to start daz studio.
Thanks

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Posted: 06 October 2012 10:40 AM   [ Ignore ]   [ # 14 ]
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That is perfectly normal.

The program is asking you for the Animate 2 plugin serial, which is a paid for plugin.  If you have not bought Animate 2, you can ignore it.

At the bottom left-hand corner, there is a box which says ‘Do not show this again’.  Put a tick in it, and that screen wont appear again.

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Posted: 06 October 2012 11:56 AM   [ Ignore ]   [ # 15 ]
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Entering the serial what changes?
The program is initiated even without the serial number.
I have not noticed any changes by entering the serial number.
Sorry if I seem intrusive,
but I would like the program to have all the options to complete
thanks for your attention

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