That problem I sorted out by closing the browser and clearing cache
Well I’m not interested in having to clear my cache everytime something gets messed up in the forums, I shouldn’t have to and have not had this happen with other sites/forums I visit only Daz. Besides it’s intermittent so I’m not convinced clearing the cache would fix the problem for good?
That’s… not exactly a caching problem. That’s a security problem. What’s happening is that when you apply to create a post, a tracking number is allocated to your post. If you take longer than, say, 15, 30 mins composing a reply, the system retires the number, as it assumes the connection has dropped. Previewing forces the system to re-allocate a new number, possibly the same one if no-one else has posted.
Basically, DAZ is telling yout to type faster It’s not an error.
The point is that those kinds of errors shouldn’t be happening with a professionally run site/forum so since Daz can’t seem to avoid those sorts of problems and/or fix them in a timely fashion then it’s probably not a good idea to try to get them to play around with how stickies are handled.
Wow. You’re implying you don’t trust the company developing several sophisticated 3D apps to handle a $30/hour HTML formatting task. I know I can get pretty insulting at times, but… Wow.
Nor am I convinced that the reason people don’t notice the sticky about the side by side error or about how Bryce isn’t compatible with OSX Lion and above is because of the forum format. I think it is because alot of the folks that come in to complain about it aren’t familiar with forums and therefore the concept of stickies and I think most of them are under the false impression this is a relatively new problem and only they or perhaps a few others as well have had these issues.
So… You’re saying that instead of helping these people who just want immediate answers to their problems, we should be striving to teach them how to use the site properly, or show them the Search facility? (I wouldn’t show them the Search facility. Ever.)
I think differently. Address the 3 most common complaints at the top of the forum in a small yet eye-catching banner (not a flashing one!), that directs them to a FAQ. The rest of the forum page is 2-column: main forum questions on the left, stickies on the right.
Also especially in the case of the compatibility issue time and time again the people complaining about that miss the compatibility note on the product page so I doubt they’ll catch the stickies no matter how they’re arranged. Besides if we make them any more prominent it might serve as a negative ad for Bryce.
They miss the note on the product page because it’s not on the product page. It’s on the Specs page. The product page contains what’s likely to be the 2 biggest “download now” buttons on the internet. Even when you go to the Specs page, The Mac OS Lion bug is not listed in red, like the other fatal warning are. It’s buried in the lists.
This indicates to ME, that the key information is not obvious. So how about DAZ makes it obvious? If they don’t want to ruin their pretty product page they can stick a banner in the forum generating template….
Well crap when it rains it pours, we just got done dealing with a death in the family the past two weeks and just now my wife fell in another room and broke her hip and had to be rushed to the hospital via ambulance. So naturally I’m on my way there now as well.
All the best, LHD.