I’m a bit concerned about the new Itemized Order History area located within My Account.
There are over 1,300 items in my account. How do I find a specific product to reset for download that I purchased a year or two ago? Do I expand the page to show 50 items per page and keep pressing “next” until I eventually find it? Or has a new feature been added that will allow me to reset the download directly from the product page?
I have like 1500 so I feel your pain there. At the moment, everything is in alphabetical order so I have been expanding to 50 and then jumping through the list quickly (picking the last page I can basically from the list) and jumping forward till I get to the area of the alphabet I need and then going back a page or two if I bypass said product. It could be the new install manager things was made to resolve this issue though I still haven’t seen it so not sure. So for now this is pretty much the only way to reset.
Sorry for any inconvenience it may cause though…I know its a bit longer process having to page through then what their previously was.
I had to reset some items and didn’t find it as bad as I thought it might be, I don’t know how many items I’ve got (and I’d rather not know), but I changed it to 50 items a page and had about 40 pages.
It seems to me the Itemized Order History was that way when I first joined DAZ several years ago, and a change was implemented inspired by the suggestions of many customers. Since DAZ is aware of the concern, I have positive feelings that a beneficial solution will be implemented sooner than later.
Another concern is that they have apparently been keeping credit card info. I always check the don’t remember button, but when I ordered there popped up a huge list of recently used credit cards. Dangerous!
Another concern is that they have apparently been keeping credit card info. I always check the don’t remember button, but when I ordered there popped up a huge list of recently used credit cards. Dangerous!
From the CTO: Re: Credit cards: it is a completely isolated server, fully CISP compliant, and the card numbers are stored in encrypted form.
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Still, I’ll forward your concern on to the web team.
I have 1988 items in my Itemized Order History, so I too feel the pain. I always much preferred the Itemized Order History in descending date order as it was in the old store. I usually know approximately what year (if not the actual month) I purchased something, and it sure was easier to find everything on “1” page, but with the new store software that may not be an option.
Maybe if they could make each column sortable, that would give everyone the option to view the list as they preferred, even if it’s on multiple page views.
Understanding that the DAZzlers have their hands full right now, I still hope that this and restoring the files’ “last updated” date info on the download page is high on their to-do list.
I was most concerned when I saw that because we were also told the marketplace wouldn’t warn us if a product had already been bought. How are we supposed to know we already bought a product if we can’t do a search in the whole order history?
What I did is to copy all pages to an Excel Worksheet and so I now have my private little database with everything I bought. I even did a download reset for some products I lost over time (buying since 2003). The good thing is that the reset gives you the new download of a product with metadata and new installer. The main setback was that the copy of the pages doesn’t work well with dates. I had to write a little script to set these in an understandable format.
The new order history is an absolute pain. Aside from the inability to search, the fact that somebody has decided to remove the option to select Mac, Win or Mac & Win downloads wastes even more time. At least in the old system you could get the list on a whole page and use CTRL+F in the browser to find what you want.
It seems to me that the simplest solution (to at least try and restore the capability that was there before) is to add an “All” option to that drop down list to choose the number of entries per page. Better still, add a “Search Orders” option!
Once you are on page 2 (or later) of the Itemised Order History the page numbe appears at the end of the url, in the browser’s address bar, so you can jump more pages by editing that and hitting return. Not ideal, but better than jumping two pages at a time.
Once you are on page 2 (or later) of the Itemised Order History the page numbe appears at the end of the url, in the browser’s address bar, so you can jump more pages by editing that and hitting return. Not ideal, but better than jumping two pages at a time.
Yeah - I use this to do a binary search technique - my detail is 279 pages, so I tend to start at page 140 and then adjust forwards/backwards from there. Usually takes about 4 tries.
Understanding that the DAZzlers have their hands full right now, I still hope that this and restoring the files’ “last updated” date info on the download page is high on their to-do list.
Agreed on the last update date and also hope to find out how long it will stay in available downloads.
The item list is really very cumbersome as it is now. Besides, the page won’t remember my preference so I have to set it back to 50 items every time I visit it :(
and another thing, why not start with the last purchases instead of the alfabetical sorting? Now everyname that starts with a ’ or a ! or a number ends up on top of the list.
Well, as Beth said already, it will worked out of course.
I keep seeing that I got Michael 1 and Victoria 1 in my itemized order history. There is no way to see what are the items at the moment. I have something called 100 Brushes for Bryce 6 but I do no know anything about it other than it might work for Bryce 7.
