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Why doesn’t Daz tell me when I have bought something before?
Posted: 01 October 2012 03:58 PM   [ Ignore ]
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Why doesn’t Daz tell me when I have bought something before? Daz used to say when I already purchased something and the order no. which helped me from buying things twice. It no longer does that. Why? It was very helpful.

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Posted: 01 October 2012 04:04 PM   [ Ignore ]   [ # 1 ]
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It is high on the list of features to add, but currently most of the web team is busy bug-swatting.

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Posted: 01 October 2012 04:18 PM   [ Ignore ]   [ # 2 ]
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Meanwhile (and who knows how long that will be), don’t forget that they do have a 30 day money back guarantee.

*thinks Daz should have just sprayed bugspray at Magento and killed it months ago*

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Posted: 01 October 2012 07:47 PM   [ Ignore ]   [ # 3 ]
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30 days doesn’t help me as I buy stuff I know I am going to need later.  And I can easily buy the same thing twice but not install it for months.
Normally it is such a small amount individually that I can’t be bothered to write in about it. I guess that is why it isn’t a high priority. I would call it a bug. 
Pity.  It stops me shopping for anything except new stuff.
Love esther

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Posted: 01 October 2012 08:49 PM   [ Ignore ]   [ # 4 ]
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If you’re running Windows, this program may help out:

http://taosoft.dk/software/dazhm/

 

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Posted: 01 October 2012 09:52 PM   [ Ignore ]   [ # 5 ]
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Hi I am on a mac.  I really wish the new website would just warn us when we are purchasing something we already have. Or at least have its file name so I can search my computer for it.
Love esther

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Posted: 02 October 2012 05:49 AM   [ Ignore ]   [ # 6 ]
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Alisa Uh-Lisa - 01 October 2012 04:18 PM

Meanwhile (and who knows how long that will be), don’t forget that they do have a 30 day money back guarantee.

*thinks Daz should have just sprayed bugspray at Magento and killed it months ago*

i do wish poeple would stop saying “30 day money back guarantee.” its not a money back guarantee.,
its a store credit.
so you are still out of pocket until daz has something else you are interested in getting

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Posted: 02 October 2012 05:55 AM   [ Ignore ]   [ # 7 ]
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SoulTaker - 02 October 2012 05:49 AM
Alisa Uh-Lisa - 01 October 2012 04:18 PM

Meanwhile (and who knows how long that will be), don’t forget that they do have a 30 day money back guarantee.

*thinks Daz should have just sprayed bugspray at Magento and killed it months ago*

i do wish poeple would stop saying “30 day money back guarantee.” its not a money back guarantee.,
its a store credit.
so you are still out of pocket until daz has something else you are interested in getting

That is up to you. You can ask for the money back to your bank account too.

 

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Posted: 02 October 2012 02:20 PM   [ Ignore ]   [ # 8 ]
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I am surprised Daz did not leave this in the website from before. I hope they include it soon. I have purchased so much stuff through the years no way do I remember it all!

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Posted: 07 October 2012 05:42 AM   [ Ignore ]   [ # 9 ]
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I wrote to them about this, and they said they can’t ever make it work for all your previous purchases.  ie when the site is working correctly and you buy something, you will get a warning when you try it again in the future, but it will never remember all your past purchases prior to the time when the website changed over.  which is a pity because it really puts me off buying old content.
Love esther

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Posted: 07 October 2012 05:56 AM   [ Ignore ]   [ # 10 ]
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esther - 07 October 2012 05:42 AM

I wrote to them about this, and they said they can’t ever make it work for all your previous purchases.

Did they say “all” or “any”?

 

 

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Posted: 07 October 2012 06:00 AM   [ Ignore ]   [ # 11 ]
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what they said was that you won’t get a warning if you try and buy something you bought before they changed their website over.
They said it was going to work for new items that you buy from now on, but it doesn’t anyway, and even if it did it wouldn’t solve my problem.
Lov esther

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Posted: 07 October 2012 06:16 AM   [ Ignore ]   [ # 12 ]
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esther - 07 October 2012 06:00 AM

what they said was that you won’t get a warning if you try and buy something you bought before they changed their website over.
They said it was going to work for new items that you buy from now on, but it doesn’t anyway, and even if it did it wouldn’t solve my problem.
Lov esther

Well I’m pretty sure they can do it if they will, they just won’t, for whatever reason…

 

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Posted: 07 October 2012 06:21 AM   [ Ignore ]   [ # 13 ]
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maybe it suits them to have people buying the same stuff twice. I know i’ve done it lots of times.
It’s very annoying but i just think, oh well at least I supported the artist.
Love esther

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Posted: 07 October 2012 06:24 AM   [ Ignore ]   [ # 14 ]
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Why would it suit them to have to deal with umpteen support tickets asking for refunds on accidental double purchases.

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Posted: 07 October 2012 06:56 AM   [ Ignore ]   [ # 15 ]
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well sometimes it is more than a year or even longer before I notice I have something twice.  If it is something one has bought a long time ago then I am sure many would never notice they have bought it twice.

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