Digital Art Zone

Ten days ago I submitted a support ticket asking for the Basic Supersuit’s UV maps to be fixed. No reply, not even to tell me they are working on the problem.

So, I am going to ask something. Something that will hopefully get DAZ’s attention.

I am asking every single one of you who have the Supersuit product to submit a Support Ticket and ask DAZ to fix a problem that should have been fixed months ago. I am also asking you to go to the bug report here and add your voice: https://bugs.daz3d.com/view.php?id=47169

Below are screenshots of what the problem is with the Basic Supersuit. Taken from UVmapper and what happens when I try to seperate the back from the Torso. As you can see, they share the same UV map, which makes it impossible to do my own textures.

In another thread, people have said this can be fixed. Unfortunately, those who have fixed the problem cannot share the new Basic Supersuit OBJ so we, the community, can make our own textures. That means DAZ has to to do it themselves and UPDATE the Supersuit product.

I want the Basic Supersuit to be fixed so I can texture it.

Please add your voices, the more people who add their voices the more Daz will notice and fix this problem.

This, btw, is where bugs get reported.

But yes! It would be sweet to get this one fixed, I agree!

Here, btw, is also the bug report done prior to this thread.

agreed, this should be fixed. What a Shame!

Thanks for your support both of you.

Thanks, Skiriki! I edited my first post. Let’s add our voices!

You could also file a bug report on bugs.daz3d.com. Just mention the ticket number there so they can work out internally who is doing what. This is a content defect.

How does the whole UV swapping thing work? That basic suit, just being a genesis body with the head lopped off and little booty toes added on in place of the normal ones,  I almost wonder if there’d be a way to load genesis’ uv’s to it?

No idea if that’s possible, Joe. However, if you click on the link to the Bug report in my first post, a guy made a work-around using the full Supersuit UV’s and “repairing” the Basic Suit so the UV map won’t overlap.

I haven’t tried that trick but there is an upside and a downside to it. The upside is (provided I could do it), I could use that for personal use.

The downside is, I could only use it for personal use. Any textures I made with it I would not be able to share. And if I were a Vendor, this would also frustrate me because I wouldn’t be able to sell any textures made for the Basic Supersuit. Which, in the end, makes the Basic Suit practically useless.

P.S: Thanks for the tip, Cridgit!

I don’t think there is anything wrong with the UVs. You just need to save each material on a separate UV map.

I don’t know why DAZ didn’t provide templates for it.

Coldrake

Coldrake - 30 September 2012 12:26 AM

I don’t think there is anything wrong with the UVs. You just need to save each material on a separate UV map.

I don’t know why DAZ didn’t provide templates for it.

Coldrake

You can’t save the UVs seperately because there is only one material section “torso” to add those UVs to! We need a “back” and “front” rather than “torso”.

The problem with doing as suggested in the bug report is that you have to create a new material zone, it doesn’t matter what you do that new MAT zone will have be written into the figures main DSF file, and you can’t distribute that file.

Failing the vendor/DAZ fixing this, then the only choice is to export the mesh, fix the UV in something like UV Mapper, then use the “load UV set” function in the Surfaces tab’s options menu to import the fixed .obj’s UV into the figure, then you can go “file > save as > support asset > UV asset” and save a custom UV DSF, which you can then freely distribute with your textures.

I just find it sad that they released it knowing it was messed and never bothered to fix it. Complaints about this was brought to their attention months ago.

Bejaymac - 30 September 2012 06:08 AM

The problem with doing as suggested in the bug report is that you have to create a new material zone, it doesn’t matter what you do that new MAT zone will have be written into the figures main DSF file, and you can’t distribute that file.

Exactly, which means DAZ has to fix this themselves.

Failing the vendor/DAZ fixing this, then the only choice is to export the mesh, fix the UV in something like UV Mapper, then use the “load UV set” function in the Surfaces tab’s options menu to import the fixed .obj’s UV into the figure, then you can go “file > save as > support asset > UV asset” and save a custom UV DSF, which you can then freely distribute with your textures.

Not sure if UVmapper could fix the UV’s of the Basic Suit. I’d love to be able to learn how to do that. Are you willing to do a step by step process of how to do what you just said?

And btw, I love your Avatar! So cute!

Zev0 - 30 September 2012 07:11 AM

I just find it sad that they released it knowing it was messed and never bothered to fix it. Complaints about this was brought to their attention months ago.

Some time ago, I started a thread to try and get Daz’s attention on bringing Steph 4 Iconic Shape for Genesis out of the vault and into the store. I didn’t quit until it was done. Now look, she’s in the store where she belongs.

I’m not going to let this go. I’m going to keep nagging Daz until they fix this.

I agree that they should fix it, but I think this is something I can fix in a redistributable way, so I will try it as soon as my husband takes my son to visit Grandma for the afternoon (otherwise my son tries to “help” - he is 4…)  Being able to load alternate UVs is one of the cooler features of DS and I’ve done some stuff with that already.  I’ll drop back in the thread in a little while and show you what I have.

Bejaymac - 30 September 2012 06:08 AM

The problem with doing as suggested in the bug report is that you have to create a new material zone, it doesn’t matter what you do that new MAT zone will have be written into the figures main DSF file, and you can’t distribute that file.

Failing the vendor/DAZ fixing this, then the only choice is to export the mesh, fix the UV in something like UV Mapper, then use the “load UV set” function in the Surfaces tab’s options menu to import the fixed .obj’s UV into the figure, then you can go “file > save as > support asset > UV asset” and save a custom UV DSF, which you can then freely distribute with your textures.

I’d be interested to know how to do this as well.

Canary3d - 30 September 2012 12:06 PM

I agree that they should fix it, but I think this is something I can fix in a redistributable way, so I will try it as soon as my husband takes my son to visit Grandma for the afternoon (otherwise my son tries to “help” - he is 4…)  Being able to load alternate UVs is one of the cooler features of DS and I’ve done some stuff with that already.  I’ll drop back in the thread in a little while and show you what I have.

Awesome. I can’t wait to see what you come up with.