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DAZ server problems
Posted: 02 October 2012 03:13 PM   [ Ignore ]   [ # 46 ]
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mdlark1966 - 02 October 2012 03:04 PM

I’m experiencing major problems with the entire site. Windows XP and FF 14.0.1. IE seems to work just fine, but I’d rather not use IE unless I have no other choice in the world. And even then I’d still rather not. smile  I would love to say that my problems are related to downloads, but I can’t even shop the site in order to purchase anything. I hope they get this fixed soon - clearly something is seriously broken, somewhere, and DAZ is losing business because of it.

Yeah, I’ll add my voice as well. Firefox and even tried IE which gave the same results. I was lucky enough to log in but actually shopping…nope.

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Posted: 02 October 2012 04:15 PM   [ Ignore ]   [ # 47 ]
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I tested the site. Seemed a little slow for a bit, but I was able to checkout with the latest freebie.

As usual, it affects some and not others. Therefore, if it’s a bug (often), it’ll be a pain to track down.

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Posted: 02 October 2012 11:08 PM   [ Ignore ]   [ # 48 ]
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launok - 02 October 2012 02:42 PM

Taozen, thanks for reply.  Normally I can download from DAZ quite successfully.  I can remember though during the 1st time I have downloaded the free Hexagon 2, Daz Studio 4.0 and Bryce 7.1 when it was released free earlier this year, all the files downloaded successfully except the Bryce 7.1 content I tried several times, even after resetting, with no luck!  If I remember correctly, the size was about 600+ mb (nowadays one can’t see sizes) and it would go up to say about 350 mb and stops there, sometimes more than that, other times less.  I am now still using Bryce 7.0 contents with 7.1 version.  The larger files seems to be problematic, although DS4.0 downloaded fully which was about 430 mb.

OK, not that unusual with broken downloads, it’s often caused by unstable connections.

So basically this seems to be a problem with the DAZ server (or rather CloudFlare which the DAZ files are being redirected through right now). Which is no surprise since there are problems right now. The type of error is unusual though, never seen it before with the downloader. How much does it download of a file before you get the error and does it vary from file to file? 

Could also be it was just a temporary problem, currently DAZ is working on the problems and probably trying out different solutione so it is possible that the server may respond in unusual ways in periods, because of this.

I am not sure if this could be the problem but since my computer was formatted and my brother installed Win XP with SP3, I am having problems especially at ShareCG.  Prior to the format I used Win XP SP2 for a long time and downloads went actually great at ShareCG and Daz3D as well as other sites.  Both Firefox and IE7 do same thing at DAZ & ShareCG but normally Firefox works and download greatly.  I had tried IE8 but most of the time my pc crashes, even IE7 has given me problems and I actually prefer Firefox which doesn’t crash at all!  IE is really a pain!  I will give that “dslreports” a try and see what it will show.

Well it does indeed sound as if your PC has some problems. I use XP SP3 myself on this machine and use IE 8 all the time, with no problems at all.

Sometimes Windows simply doesn’t install correctly, I have experienced this myself a few times. Doesn’t take much to break something in an OS. The only cure seems to be to reinstall again. and see if that helps. and then when you got a well functioning system, make an image of it so you can quickly recover it if something goes wrong. In general., Windows should be reinstalled every 6 months for there is constantly something that breaks, especially if the system crashes often. Having an image of a freshly made and well functioning system makes this very easy. I restore my systems this way every 3-4 months, and it’s rare that I have any problems at all. 

I am on ADSL but MWEB in South Africa (my ISP) numerous times has problems with Seacom international cable, not sure how stable it is lately.  For instance, last night (midnight) the speed was all of a sudden only 4-8 kb/second (and very unstable) whereas normally I can download between 25-30 kb/s or more at that hour as traffic is less then.  Today better though but not quite what it should be.  I have the smallest speed modem for adsl as I can’t afford as pensioner higher speed modem monthly costs.  But even with this modem I get good download speeds for my needs, only now in some incidents having problems.  I will try DAZ downloads again after resetting later in the week and see what will happen then.

OK. Yes, poor connections is still a problem in many places. I hope things work out for you one way or the other. I’ve just checked and I can see that DAZ has directed download back to their own servers again instead of going through CloudFlare, maybe things are back to normal again now.

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Posted: 02 October 2012 11:15 PM   [ Ignore ]   [ # 49 ]
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launok - 02 October 2012 03:02 PM

O dear, I see what Mari-Anne meant by browser or download button.  She referred to your program!  When I had a look at the screen shot I saw I was in fact on browse and not download.  Will try that then again later.

Laura

No you did it right, otherwise you wouldn’t see the log file in the Browser tab. smile

It is possible to log in and download via the browser in the program but there’s no point in doing this as it’s simply a copy of IE. You can just as well use IE instead then.

 

 

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Posted: 02 October 2012 11:46 PM   [ Ignore ]   [ # 50 ]
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Well looks like DAZ has directed downloads back to their own servers again, instead of letting them pass through CloudFlare. Let’s hope that fixes the download problems…

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Posted: 03 October 2012 12:02 AM   [ Ignore ]   [ # 51 ]
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Taozen - 02 October 2012 11:46 PM

Well looks like DAZ has directed downloads back to their own servers again, instead of letting them pass through CloudFlare. Let’s hope that fixes the download problems…

————
Cache-Control; Pragma: public
Cache-Control: must-revalidate, post-check=0, pre-check=0
Date: Wed, 03 Oct 2012 05:01:34 GMT
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Set-Cookie: frontend=ok8jujtfaepo2m2gbnq1i2pko4; expires=Wed, 03-Oct-2012 08:21:34 GMT; path=/; domain=.daz3d.com; httponly,CUSTOMER=ddf6802a15a117e2e58a9cb48ae32af0; expires=Wed, 03-Oct-2012 08:21:34 GMT; path=/; domain=.daz3d.com; httponly,CUSTOMER_INFO=a8d1c6d28e0be092b0d8ad401ebbe58a; expires=Wed, 03-Oct-2012 08:21:34 GMT; path=/; domain=.daz3d.com; httponly,CUSTOMER_AUTH=15823e992a89a55a6bdba9c201495781; expires=Wed, 03-Oct-2012 08:21:34 GMT; path=/; domain=.daz3d.com; httponly
Server: {deleted}
X-Powered-By: {deleted}

P3p: CP=“CAO PSA OUR”
Content-Length: 14539429
Content-Disposition: attachment; filename=IM00004958_daz-sheep.zip
Vary: Accept-Encoding
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
Content-Type: application/zip
————

You really should remove these lines from publicly posted forum articles.  Knowing the server version can reveal much about vulnerabilities of a system without adding much to the discussion.  Yes, anyone who’s likely to be trying can get that info, but there may be those that don’t look at a source as a target until they see a specific vulnerability.

Kendall

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Posted: 03 October 2012 01:44 AM   [ Ignore ]   [ # 52 ]
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Kendall Sears - 03 October 2012 12:02 AM
Taozen - 02 October 2012 11:46 PM

Well looks like DAZ has directed downloads back to their own servers again, instead of letting them pass through CloudFlare. Let’s hope that fixes the download problems…

————
Server: {deleted}
X-Powered-By: {deleted}

————

You really should remove these lines from publicly posted forum articles.  Knowing the server version can reveal much about vulnerabilities of a system without adding much to the discussion.  Yes, anyone who’s likely to be trying can get that info, but there may be those that don’t look at a source as a target until they see a specific vulnerability.

Kendall

Aren’t we overreacting a bit here? If you’re looking for servers with vulnerabilities, you can probably find hundreds of targets in a few minutes, with a script.

But I agree, the information is probably not very useful to anyone here, so I’ve deleted it anyway, to avoid any further disputes….

 

 

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Posted: 03 October 2012 03:45 AM   [ Ignore ]   [ # 53 ]
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I can’t shop anything at the time & I’m more than angry when I read that the problem is up now for weeks - and NOT solved.

update, 2 hours later:

I need 9! attempts on several computers in different configurations till one attempt worked!  (BTW it was a WIN7 with IE9)

A (partly) not working shop is a bad advertisement for such a big company ...  and if there’s a smell of “we don’t care about”  the things went soon more bad. cool mad

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Posted: 03 October 2012 05:46 AM   [ Ignore ]   [ # 54 ]
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Taozen - 02 October 2012 11:15 PM
launok - 02 October 2012 03:02 PM

O dear, I see what Mari-Anne meant by browser or download button.  She referred to your program!  When I had a look at the screen shot I saw I was in fact on browse and not download.  Will try that then again later.

Laura

No you did it right, otherwise you wouldn’t see the log file in the Browser tab. smile

It is possible to log in and download via the browser in the program but there’s no point in doing this as it’s simply a copy of IE. You can just as well use IE instead then.

 

 

TAOZEN,

Thank you for your reply.

I saw Daz is now using old server again.  Today at 11:10 am, I have started downloading the Genesis Essentials 1.4 and so far the process is still going fine (now at 13:55 pm SA time) it stands on 200 mb so far - hold thumbs!!!  Speed range from 18-22 kb/s. However, I have no idea when I can expect download to complete as I don’t know the actual size of file(s).  Daz old site usually showed file sizes, not anymore on product as well as download pages.

How can one establish how big the files are?  In the download box of Firefox, it only show the process, bytes done and speed and stating: unknown time remaining!  I am not sure if I can now start another file, while this one is still downloading as it could drop the speed drastically.  Only Daz3D is now open and no other web pages as I try getting the best possible speed.

Laura

 

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Posted: 03 October 2012 07:04 AM   [ Ignore ]   [ # 55 ]
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launok - 03 October 2012 05:46 AM

How can one establish how big the files are?  In the download box of Firefox, it only show the process, bytes done and speed and stating: unknown time remaining!  I am not sure if I can now start another file, while this one is still downloading as it could drop the speed drastically.  Only Daz3D is now open and no other web pages as I try getting the best possible speed.

Now that DAZ has switched downloads back to their own servers, the downloader has been updated so it’s fully functional again. This includes the option for getting the file sizes only, without downloading the files.

Check the checkboxes for the files you want to know the size of, check the “Get file sizes only” checkbox, and click the Start button. It will now list the size of the individual files. Note that this will use up one download per file.

http://taosoft.dk/software/3dcondo/

Hope this helps.

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Posted: 03 October 2012 03:01 PM   [ Ignore ]   [ # 56 ]
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Ummm, hey, Taozen—I got the latest version of your downloader (and I got the fix too), and neither of them download anything. :( I wonder if the problem is at my end, in cache, or possibly servers still hiccuping final burps? Does your latest version work OK for you?

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Posted: 03 October 2012 04:22 PM   [ Ignore ]   [ # 57 ]
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The latest version of downloader will log in but won’t download anything at all.

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Posted: 03 October 2012 06:40 PM   [ Ignore ]   [ # 58 ]
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Blaine91555 - 29 September 2012 03:21 PM

My Cache clears every time I close. It worked for a couple of hours last night, but pages loaded really slowly. I can open the home page by clicking on the link in the newsletter and the forums open fine from the links in the dropdown.

I click on “Shop” and the main page opens, but I click on a link (in this case animals) I get the attached image and links do not work.

It did work fine for a few hours yesterday as I said but then today it’s back to not working right again.

I have the fastest speed cable broadband that I can buy and no issues. All other sites work perfectly and pages load almost instantly, but not here.

I get the same thing and the store pages look the same as what you posted. I haven’t tried to d/l anything, guess that should be next.

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Posted: 03 October 2012 06:46 PM   [ Ignore ]   [ # 59 ]
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launok - 03 October 2012 05:46 AM

.........
I saw Daz is now using old server again.  Today at 11:10 am, I have started downloading the Genesis Essentials 1.4 and so far the process is still going fine (now at 13:55 pm SA time) it stands on 200 mb so far - hold thumbs!!!  Speed range from 18-22 kb/s. However, I have no idea when I can expect download to complete as I don’t know the actual size of file(s).  Daz old site usually showed file sizes, not anymore on product as well as download pages.
........

Good for you, Laura!  I felt for you and am glad you’re finally getting your Genesis Essentials file.

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Posted: 03 October 2012 07:52 PM   [ Ignore ]   [ # 60 ]
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Skiriki - 03 October 2012 03:01 PM

Ummm, hey, Taozen—I got the latest version of your downloader (and I got the fix too), and neither of them download anything. :( I wonder if the problem is at my end, in cache, or possibly servers still hiccuping final burps? Does your latest version work OK for you?

gingercakes47 - 03 October 2012 04:22 PM

The latest version of downloader will log in but won’t download anything at all.

Weird. Mine works.

Pretty sure I used the latest, to download, this morning….

So I just tried, with the latest, and it worked. (I picked a Mac file, first to test the file-size, and then to download).

The previous one, the fix, worked for me too.

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