Digital Art Zone

Nerd3D TheGlen removed by norton
Posted: 25 September 2012 08:16 AM   [ Ignore ]
Power Member
Total Posts:  1577
Joined  2010-06-29

File was removed by norton right after downloading it, what can I do?

 Signature  Samples of my renders by cosmo

Every day is your day - not the day of other people - So live your life, not the lifes of others and enjoy it

Posted: 25 September 2012 08:45 AM   [ Ignore ]   [ # 1 ]
Active Member
Total Posts:  334
Joined  2004-10-09

Happens sometimes with new files that Norton has no history for. You can just go to Norton’s quarantine section and tell it to release the file and not touch it again. That will restore the downloaded file and you can proceed with the install.


I reject your Reality and substitute my Vue!
Check my gallery at DeviantArt

Posted: 25 September 2012 12:55 PM   [ Ignore ]   [ # 2 ]
New Member
Total Posts:  2
Joined  2003-10-09

Disable the SONAR feature of norton, it’s only a reputation based system that connects to a global database to try and recognize if more users have the same file you just downloaded to detect new threats, IMHO is not a very useful features as I have experienced the same problem with new files downloaded from DAZ :(

Posted: 25 September 2012 01:17 PM   [ Ignore ]   [ # 3 ]
Power Member
Total Posts:  1060
Joined  2010-11-30

When you release a file from Quarantine you may want to fix the name of the file.  Norton will make any uppercase characters in the name of the file lowercase ones when you take it out of Quarantine.