Digital Art Zone

Don’t know what the problem is, but I installed the latest version of this software and the serial number that’s been given to me just will not work.

What do you mean by “the serial number that’s been given to me”?

Wasn’t there one in the zip file?

Also, what operating system are you running?

And finally, what problem do you have? Are you getting an error message?

afreaginname - 17 September 2012 03:57 PM

What do you mean by “the serial number that’s been given to me”?

Wasn’t there one in the zip file?

Also, what operating system are you running?

And finally, what problem do you have? Are you getting an error message?

The serial number was given to me when I downloaded the software. Its on my account. I have a Windows XP, and it keeps telling me the serial number is invalid.

The only way you would have a serial number in your account is from an old download, which would be an older version. That number is no longer valid on 2.5.1.79

Daz no longer sends hexagon serial numbers to your account

The serial number you want is inside the zip file you downloaded.

afreaginname - 17 September 2012 06:51 PM

The only way you would have a serial number in your account is from an old download, which would be an older version. That number is no longer valid on 2.5.1.79

Daz no longer sends hexagon serial numbers to your account

The serial number you want is inside the zip file you downloaded.

Well, now I realize I was trying to validate that serial number with an older version of Hexagon. I’ll install version 2.5.1.79 and see if it works.

Ok, it looks like its working now, thanks for the help.

theone20 - 17 September 2012 07:27 PM

Ok, it looks like its working now, thanks for the help.

Excellent! Glad you’re up and running!