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Dynamic Cloth Control Plugin Problem and a Question about Reality 2.5
Posted: 12 September 2012 10:52 AM   [ Ignore ]
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1. Dynamic Cloth Control Plugin

I have a small problem with the Dynamic Cloth Control Plugin since a few days. Everytime when I start DS 4,5 I get a new window, which invites me to add the serial number of the plugin. I can’t find the serial in my account, but I have bought the plugin and have installed the latest version from the store. Has anyone else this problem and what can i do?


2. Reality 2.5
I want to upgrade from Reality 2.0 to 2.5 for DS4.5, but I have lost my serial number. On Paolo’s site I can’t find an email address. Could be anyone here be so kind and send me Paolo’s email address via PM (posting of email addresses is not allowed in the forum).


Thanks a lot for your kind help in advance.

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Posted: 12 September 2012 11:03 AM   [ Ignore ]   [ # 1 ]
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I had a look and I have my serial number in my account so this one would be for a Support Ticket via the Sales Dept.

Soory can’t help with number 2.

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Posted: 12 September 2012 11:15 AM   [ Ignore ]   [ # 2 ]
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When I copy the serial from my account, not only do I paste it into the app (DS, etc)  I paste it into a text file I keep on USB stick/back up DVD and if I’m feeling particularly paranoid, a hard copy…

Having it in more than one place has saved me lots of frustration and waiting for replies from tech support…

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Posted: 12 September 2012 11:27 AM   [ Ignore ]   [ # 3 ]
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RCT-Spanky - 12 September 2012 10:52 AM

1. Dynamic Cloth Control Plugin

I have a small problem with the Dynamic Cloth Control Plugin since a few days. Everytime when I start DS 4,5 I get a new window, which invites me to add the serial number of the plugin. I can’t find the serial in my account, but I have bought the plugin and have installed the latest version from the store. Has anyone else this problem and what can i do?


2. Reality 2.5
I want to upgrade from Reality 2.0 to 2.5 for DS4.5, but I have lost my serial number. On Paolo’s site I can’t find an email address. Could be anyone here be so kind and send me Paolo’s email address via PM (posting of email addresses is not allowed in the forum).


Thanks a lot for your kind help in advance.

Paolo posts in Reality threads here in The Commons I think.  Click on his profile, and send him a PM.

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Posted: 12 September 2012 01:30 PM   [ Ignore ]   [ # 4 ]
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Szark - 12 September 2012 11:03 AM

I had a look and I have my serial number in my account so this one would be for a Support Ticket via the Sales Dept.

Soory can’t help with number 2.

I didn’t realised that the serial no. for the Dynamic Close Control plugin is in 4.5 the same as in for DS3. Now it works, but thanks for the help.

 

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Posted: 12 September 2012 01:33 PM   [ Ignore ]   [ # 5 ]
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Just PM Paolo here (Pret-A-3D) and he will help you out with your S/N issue.

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