Digital Art Zone

Yes Scorpio I searched in every file and they are all for mac. I just want Daz to fix it and I dont want to worry about compatibility issues every time I buy a product from here and yes I obviously check for product requirements before I buy it so the fault is coming from there end.

Yes I have. I have been repeating that process every 5 or 10 minutes or so and I in fact have taken a screen capture in case any shenanigans take place.

A screen shot would actually be helpful, so we can see what is happening.

I am merging your 2 threads, as we really don’t need multiple threads on this subject.

well it says I am not authorized to perform this action should I e-mail the screen shot to someone?

oops sorry about the reply above I can post. there is the screen shot

OK I have taken note of it, and flagged it up. Obviously as it is weekend I can not guarantee that anything can be done till Monday, but there is obviously a problem here, so it will get fixed as soon as we can get hold of someone. They are normally pretty quick at fixing store errors once they are aware of them.

Sorry for the inconvenience.

Thank you. Gratitude. did you see the screen cap and will Daz upload the pc files to me?

Here’s a really dumb suggestion - not meant to insult your intelligence.

It looks like the standard 4 files (pc, mac, and metadata for each), just all have the same name (happened to me once).  Try downloading any two, and look inside.  They may be different files, just mislabeled.

I hope that’s all it is…

I have not bought it but pretty sure no cow included either!

wendy♥catz - 25 August 2012 04:01 AM

I have not bought it but pretty sure no cow included either!

WHAT??

No Cow?

But…

They Promised!!

Do the files you have actually say they are Mac, or is it just that you get only Zips? If the latter, it may be that the product has cross-platform zip files rather than a zip containing a Mac installer and an Exe Windows installer.

Merged two other threads on this issue.

I did see the screen shot before it disappeared again, and yes the files are all clearly labelled Mac.

I have just purchased this as well, wish I had looked in the forum first.  The two files both state the are Mac Files, other items I have purchased show both Mac and PC in my downloads.  I have downloaded both and unzipped both and they are identical.  They have a file called MAC OS but no Windows .exe.

This is my ‘paid for’ purchase here in months and I am sorry to say it could be a long while before I buy again.