I’m having the same issues. Here’s what I wanted a 2 months ago:
UPGRADE Carrara Pro7 to Carrara Pro8
I wished for it last year when there was still a functional shopping cart.
Here’s what I’m up against.
There was no longer an upgrade for a while!
Now that there is, the pricing is not right. It’s like the pricing of a SIDEGRADE used to be. I’m already PRO, shouldn’t I be treated like it?
Evidence began to appear of what smelled fishy.
“Important pricing note: This page allows you to upgrade to Carrara 8 Pro from Carrara 8, Carrara 7, or Carrara 7 Express by clicking on the drop-down box at the upper right. The price shown next to your upgrade option is the actual price you will pay. Choose the product you are upgrading from and click “add to cart.”
I remember that drop down menu that let you choose what you were upgrading from.
OH well, I tried to add it to the cart and purchase… BUT!
“Some of the products below do not have all the required options. Please edit them and configure all the required options.”
What options? The drop down menu is gone man, I can’t select any!
I cannot possibly add the item i want to the cart.
Brittney was no help. I made it clear that i did not use phones. How could i download the item i want anyway if it won’t work in my cart? She gave up trying to duplicate the problem, and asked me to just call. Why is it so hard for her to solve via email? Because i want it in writing?
I want the price other people were given, fair treatment, and i am just about to blog about this company that will not sell me a product i want.