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Problems Purchasing Carrara 8 Pro Upgrade
Posted: 20 August 2012 11:11 PM   [ Ignore ]
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I’m not sure what I am doing wrong. I select Carrara 8 Pro Upgrade to add to my Shopping Cart. It then tells me that there are options to edit so I click on the edit button only to be lead back to the product page. But where are the options I am supposed to be accessing? Any feedback would be useful. Thanks!

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Posted: 21 August 2012 08:33 AM   [ Ignore ]   [ # 1 ]
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No one with any advice? The store seems to want me to configure the upgrade but I dont know how to do that.

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Posted: 21 August 2012 08:51 AM   [ Ignore ]   [ # 2 ]
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No advice, but I am trying to see if I can get some, or find out what is happening.

Edited to add I have flagged this up, having confirmed that there appears to be a missing drop down list.  Another thing you could maybe do is contact Daz yourself, either with a support ticket or even phoning.

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Posted: 21 August 2012 09:27 AM   [ Ignore ]   [ # 3 ]
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There seems to be a problem with that product page. I’ve contacted the people responsible for that page and we will get it fixed. For now, if you want to purchase the upgrade, contact Sales Support and they will create the purchase for you. Email is the best, then if needed you can have them call you to finish the transaction.

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Posted: 21 August 2012 09:46 AM   [ Ignore ]   [ # 4 ]
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Thanks, guys!

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Posted: 25 August 2012 12:13 AM   [ Ignore ]   [ # 5 ]
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This is still broken. With my platinum club discount I can get it for 65% off, yet every time I try to order it I get this issue with configuring. Am I to assume that no one is buying Carrara 8 pro?

Also, just a matter of opinion, is it even wise for me to purchase Carrara 8 pro right now when 8.5 should be released soon? Not a wealthy person here, just trying to make my dollars work as hard as they can. Thanks for any feedback.

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Posted: 25 August 2012 05:36 PM   [ Ignore ]   [ # 6 ]
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Actually I was just looking at what the cost was…I couldn’t find the drop down to specify the “from”?  Do I have to add it to cart?

Yep…same configure problem.  Any idea whats the cost for C7P upgrade?  (for plat and non-plat?)

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Posted: 26 August 2012 01:46 AM   [ Ignore ]   [ # 7 ]
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I’m getting the same problem when I add the Pro Upgrade to my cart.

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Posted: 27 August 2012 09:33 AM   [ Ignore ]   [ # 8 ]
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Rashad Carter - 25 August 2012 12:13 AM

This is still broken. With my platinum club discount I can get it for 65% off, yet every time I try to order it I get this issue with configuring. Am I to assume that no one is buying Carrara 8 pro?

Also, just a matter of opinion, is it even wise for me to purchase Carrara 8 pro right now when 8.5 should be released soon? Not a wealthy person here, just trying to make my dollars work as hard as they can. Thanks for any feedback.

Rashad:

I’m sorry, there is a major problem with that product page. Please contact Britney in our Sales Support team, she will be able to give you the discount you need and get this product purchased. We are working on getting this page fixed and or recreated. Thanks for pointing out the problem is still there. We will get it resolved.

 

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Posted: 27 August 2012 09:44 AM   [ Ignore ]   [ # 9 ]
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Is it possible you can post the normal upgrade pricing for C7, C7Pro and C8 to C8 Pro in this thread?  I asked sales support earlier today, but have not heard back.

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Posted: 27 August 2012 10:13 AM   [ Ignore ]   [ # 10 ]
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The upgrade price for me a few months ago from c7pro to c8pro was 140 dollars. That included the PC discount. But it did not include the regular sales that Daz has, which means half off for Carrara, for example the current customer appreciation sale remix.

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Posted: 27 August 2012 10:21 AM   [ Ignore ]   [ # 11 ]
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Exactly, which is why I am hoping to get some response today, since that sale ends today.  Anyone at Daz?  Bueller?

To be honest, would be nice to know C8 Pro Upgrade cost, for Plat and non-Plat Members from C7, C7Pro and C8.

(may convince me to go plat)

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Posted: 27 August 2012 11:09 AM   [ Ignore ]   [ # 12 ]
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The upgrade prices are as follows:


Carrara 8 Standard upgrade is $89.95
Platinum Club Price is $62.95


Carrara 8 Pro upgrade is $300.95
Platinum Club Price is $209.95

To purchase either of these upgrades please add Carrara 8 or 8 Pro to your cart, Britney can adjust the price to show as above and place the order for you.


I hope this helps!

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Posted: 27 August 2012 11:29 AM   [ Ignore ]   [ # 13 ]
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Thanks for the reply, but…

Does that mean there is no difference in pricing for a Carrara 7 Pro versus a Carrara 8 to Carrara 8 Pro upgrade?  There used to be… (i.e. the guy above got it for $140 in PC, but no 1/2 off sale)

Also, the store shows the Carrara 8 Pro Upgrade right now is $274.98 (non-Platinum club), which means it’s better to NOT call Britney and have her change it to $300.95?

(btw, still no response from Sales Support)  :(

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Posted: 28 August 2012 08:06 AM   [ Ignore ]   [ # 14 ]
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Woohoo!  I officially missed the sale with no follow-up here, and I never received a response from Daz support.

This place just irritates me now…  mad

It’s a shame.  I got my start in 3d here.

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Posted: 28 August 2012 10:24 AM   [ Ignore ]   [ # 15 ]
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3doutlaw - 27 August 2012 11:29 AM

Thanks for the reply, but…

Does that mean there is no difference in pricing for a Carrara 7 Pro versus a Carrara 8 to Carrara 8 Pro upgrade?  There used to be… (i.e. the guy above got it for $140 in PC, but no 1/2 off sale)

Also, the store shows the Carrara 8 Pro Upgrade right now is $274.98 (non-Platinum club), which means it’s better to NOT call Britney and have her change it to $300.95?

(btw, still no response from Sales Support)  :(

The marketing team wants to simplify the upgrade process, and the upgrade price is the same for 6 or 7 to 8.

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