Digital Art Zone

LeggyBlond - 28 May 2012 08:14 AM

Unless I’m blind, ‘Actual Face Hair’ does not function!.  Something loads but it’s not visible and believe me I’ve tried all sorts of permutations

As the ‘Contact Us’ link is clearly not working does anyone know either how to make it function or has anyone has managed to get through to the Help/Product issues area.

Barbara
(Very annoyed and peed off)

Merged into the existing thread on this product.

Okay.

This is not an excuse for the product not to work, but if someone who has it is willing to try (since I haven’t bought it yet, and I’ll admit I don’t want to hassle with returns before the store is stable.)...

When I had a similar problem with the Magna Hart left sleeve, I editied the .dsf in the data folder.

Changing this:

to this:

at the first instance of said code in the file.  (it’s very near the top of the file, so easy to find)  I’ve also had one instance (can’t remember where right now) where I had to do the opposite.

As I said, I haven’t bought it yet, but someone could try that.  (don’t forget to make a back-up of the original .dsf file)

Richard Haseltine - 27 May 2012 12:08 PM

Have you checked the log file after loading the item?

Richard, log looks almost identical to the following after loading any part of Actual Face Hair. does that help?:

JSON interpreter warning: Unexpected string member: name
JSON interpreter warning: Unexpected string member: edge_interpolation_mode
JSON interpreter warning: Unexpected string member: name
JSON interpreter warning: Unexpected string member: type
JSON interpreter warning: Unexpected string member: name
JSON interpreter warning: Unexpected numeric member: current_value
JSON interpreter warning: Unexpected string member: type
JSON interpreter warning: Unexpected string member: name
JSON interpreter warning: Unexpected numeric member: current_value
JSON interpreter warning: Unexpected string member: type
JSON interpreter warning: Unexpected string member: name
JSON interpreter warning: Unexpected numeric member: current_value
JSON interpreter warning: Unexpected string member: type
JSON interpreter warning: Unexpected string member: name
JSON interpreter warning: Unexpected numeric member: current_value
... (forum won’t let me post entire content… cutting about 100 repeats of the above 3 lines)
JSON interpreter warning: Unexpected numeric member: current_value
JSON interpreter warning: Unexpected string member: name
JSON interpreter warning: Unexpected numeric member: vertex_count
JSON interpreter warning: Unexpected member array: uvs
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
WARNING: fileinput\dzassetdaz.cpp(2428): Could not find node for modifier.
WARNING: fileinput\dzassetdaz.cpp(680): Failed to create modifier!
File loaded in 0 min 0.9 sec.
Loaded file: SideburnsB.dsf

Having read all the posts thus far on Actual Facial Hair, it seems it simply doesn’t work as I wrote earlier.  Another odd thing, in the prop folder, all the various versions of of course ‘dsf’ files but so are the materials ‘dsf’ files which is extremely odd.

It wouldn’t be so bad if we could actually contact someone but with the total and utter screw up the site is currently in we are all left in the dark.

I do so wish wannabe whiz kids would do proper testing on website updates before putting it on line - I could write a novel on the issues!!

Barbara

One is trying so, so hard to maintain ones cool!!

I had the same issue until I tried to use the hair in the new DAZ Studio 4.5 release candidate. Using that one, it works as advertised and looks very good. It seems that the hair requires the use of DS 4.5 RC.

Ciao
TD

The product should ofcourse work.
I’m typing from my phone here so I can’t do much of anything right now, just popped in to say that I will get to the bottom of this.

While I’m pondering this, what version of DS4 do the people who have this issue run?

Okay. I was beginning to suspect that might be the problem. I’m running 4.0.3.47, and I’m not upgrading until the new version is official. Which will probably be well beyond the 30-day return envelope.

This *really* ought tp be noted on the product page.

JOdel - 28 May 2012 10:48 AM

Okay. I was beginning to suspect that might be the problem. I’m running 4.0.3.47, and I’m not upgrading until the new version is official. Which will probably be well beyond the 30-day return envelope.

This *really* ought tp be noted on the product page.

Then the version is not the issue, I run the same as you do and ran it when I made the set.
Stay tuned, we’re digging.

thd777 - 28 May 2012 10:11 AM

I had the same issue until I tried to use the hair in the new DAZ Studio 4.5 release candidate. Using that one, it works as advertised and looks very good. It seems that the hair requires the use of DS 4.5 RC.

Ciao
TD

Just to be clear, the set does not require DS 4.5
It has not been near DS 4.5, it was designed using DS 4.0.3.47

Ok I think we found the problem.
New installer is uploaded, but I have no idea how long it takes with the new store before it shows up in your account.

Apologies for the inconvenience.

Good-oh, will watch for it.

MindVision, is the new installer v1.2, or is it called 1.1 like the original? It could be problematic if it has the same file name.

I imagine it will have to wait on QA before it goes live.

QA uploaded the new file, but it is hard to tell when it will appear in buyer’s downloads