We want FASTGRAB,
So far the web store and most of the web makeover are DISAPPOINTING to put it mildly.
Perhaps DISASTROUS would be a better term.
Perhaps you should have asked the users what features they absolutely wanted to keep, rather than just making changes in what seems like change for change sake.
Don’t use the underlying structure as an excuse either. The interface is always the most important useability factor -programming should always SUPPORT the interface not force the Interface to be compromised.
Best of luck fixing things.