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Day 2: A single download stops me from accessing ANY other part of DAZ.
Posted: 03 August 2012 08:39 AM   [ Ignore ]   [ # 16 ]
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Happening to me too.


I’d add to the bug report, but I just don’t have to energy to make yet another single use web account with a bloody username and password.

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Posted: 03 August 2012 11:44 AM   [ Ignore ]   [ # 17 ]
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I opened a customer service ticket at the start of all this—not a bug tracker item, primarily because I never got that far.  Anyway, I had a reply from DAZ. 

“With your permission, I can log into your account and see if I can duplicate the same problems on my computer. I will need your permission to reset your password and log in to do this. I will tell you the new password so that you can log in and change it back to whatever you like. Let me know if this is acceptable to you. Thanks”

I said, Yes!  Please!!  Will be interested in the results.

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Posted: 03 August 2012 02:02 PM   [ Ignore ]   [ # 18 ]
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While downloading, I was suddenly logged out.  When I logged back in, all was working correctly again,  I hope it lasts!!

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Posted: 03 August 2012 08:41 PM   [ Ignore ]   [ # 19 ]
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I got the bike (at $0.00) and used it to gauge how the download works. It is possible to download multiple items at once, although a bit sluggish. So, I suggest to download max two items at once. Or to download one item at a time for best download speed. And the page would update too during download.

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Posted: 04 August 2012 06:22 AM   [ Ignore ]   [ # 20 ]
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Norse Graphics - 03 August 2012 08:41 PM

I got the bike (at $0.00) and used it to gauge how the download works. It is possible to download multiple items at once, although a bit sluggish. So, I suggest to download max two items at once.

The problem is that this could be account,  ISP or browser specific, so best if people find what works best for them.

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Posted: 04 August 2012 06:29 AM   [ Ignore ]   [ # 21 ]
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KaribousBoutique - 03 August 2012 11:44 AM

I opened a customer service ticket at the start of all this—not a bug tracker item, primarily because I never got that far.  Anyway, I had a reply from DAZ. 

“With your permission, I can log into your account and see if I can duplicate the same problems on my computer. I will need your permission to reset your password and log in to do this. I will tell you the new password so that you can log in and change it back to whatever you like. Let me know if this is acceptable to you. Thanks”

I said, Yes!  Please!!  Will be interested in the results.

Might want to add that to the bug report to be sure the left and right hands of DAZ are working in sync!

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Posted: 09 August 2012 03:12 PM   [ Ignore ]   [ # 22 ]
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After having cleared up shortly after the problem appeared, it’s come back today. Downloading a file blocks me from doing anything else on the site until that download is complete, whether it’s checking a forum thread or looking at products or whatever.

I updated the bug thread—which, weirdly enough, was never closed.

Anyone else having this issue, or having it recur?

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Posted: 10 August 2012 06:57 AM   [ Ignore ]   [ # 23 ]
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Didn’t notice it when I downloaded a couple of items earlier.

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Posted: 10 August 2012 09:06 AM   [ Ignore ]   [ # 24 ]
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Yes, this was fixed a few days ago for me too.

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