Digital Art Zone

Happening to me too.

I’d add to the bug report, but I just don’t have to energy to make yet another single use web account with a bloody username and password.

I opened a customer service ticket at the start of all this—not a bug tracker item, primarily because I never got that far.  Anyway, I had a reply from DAZ. 

“With your permission, I can log into your account and see if I can duplicate the same problems on my computer. I will need your permission to reset your password and log in to do this. I will tell you the new password so that you can log in and change it back to whatever you like. Let me know if this is acceptable to you. Thanks”

I said, Yes!  Please!!  Will be interested in the results.

While downloading, I was suddenly logged out.  When I logged back in, all was working correctly again,  I hope it lasts!!

I got the bike (at $0.00) and used it to gauge how the download works. It is possible to download multiple items at once, although a bit sluggish. So, I suggest to download max two items at once. Or to download one item at a time for best download speed. And the page would update too during download.

Norse Graphics - 03 August 2012 08:41 PM

I got the bike (at $0.00) and used it to gauge how the download works. It is possible to download multiple items at once, although a bit sluggish. So, I suggest to download max two items at once.

The problem is that this could be account,  ISP or browser specific, so best if people find what works best for them.

KaribousBoutique - 03 August 2012 11:44 AM

I opened a customer service ticket at the start of all this—not a bug tracker item, primarily because I never got that far.  Anyway, I had a reply from DAZ. 

“With your permission, I can log into your account and see if I can duplicate the same problems on my computer. I will need your permission to reset your password and log in to do this. I will tell you the new password so that you can log in and change it back to whatever you like. Let me know if this is acceptable to you. Thanks”

I said, Yes!  Please!!  Will be interested in the results.

Might want to add that to the bug report to be sure the left and right hands of DAZ are working in sync!

After having cleared up shortly after the problem appeared, it’s come back today. Downloading a file blocks me from doing anything else on the site until that download is complete, whether it’s checking a forum thread or looking at products or whatever.

I updated the bug thread—which, weirdly enough, was never closed.

Anyone else having this issue, or having it recur?

Didn’t notice it when I downloaded a couple of items earlier.

Yes, this was fixed a few days ago for me too.