Tried the zip file, didn’t download. “Bought” through cart. Purchase shows on my account , but no serial number under my serial number. Very frustrating. I guess I’ll have to try downloading the zip version again. As a result I have the “standard” version rather than the “pro.”
If you recieved the Download in the Zip format the serial code should be in the readme. If you have the exe type file look in My Account and then My Serial Numbers.
I got beat and with even more info.
Did you download the Zip file from here ?
At the moment this is the only way to “purchase” DS4 pro, and this zip does contain a readme which contains the serial number.
DS 4 Pro is currently the only version which is on offer.
If you did attempt a download from this location, and the download failed, then you will need to close your browser and clear your cache before attempting to donwload again. Otherwise ou will find the download will fail again at a similar place to where it failed before, as it is reading the cache.
As I said earlier, if you are still having problems with the serila number then you need to click on the help button at the top of the page, and got to “The Knowledge Base” from the drop down list.