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Disappointment..
Posted: 24 July 2012 12:48 PM   [ Ignore ]   [ # 16 ]
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MADMANMIKE - 24 July 2012 10:15 AM

You know, I’ve always loathed the term ‘drinking the koolaid’, but that’s what comes to mind whenever I see someone post this. The message board system that was here before showed no signs of instability, and was the same as a dozen other sites I frequent that have no issues…


It’s just as easy to accuse someone of being a cynical pain in the rear too. If you have no clue what kinds of issues what was going on behind the scenes, don’t accuse people of “drinking the kool aid” just because they don’t consider the company or its people liars. I’ve run enough instances of the old forums myself to know it’s flaws and how hard it was to maintain, particularly once you start hacking it to customize it to suit your own needs. So everything you said above is complete and utter bull.


I hate the functionality of the new site too, but I can hate the new site without accusing DAZ of lying or insulting the intelligence of those here who believe that the site was falling apart behind the scenes.

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Posted: 24 July 2012 12:50 PM   [ Ignore ]   [ # 17 ]
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Mike


I am so sorry to hear about your accident. I hope you are mending and that you get better.
I have had the unfortunate situation of working two or three straight days and falling asleep at the wheel. That could have been me.
Scary.
Making me rethink a few things.


On the subject of the site.
This new site and forum is a disaster.
I thought it was terrible, but thought they would have it 100% by now.
The old site did log me out, but no worse than the new one.
I used to come to the forums everyday. Now, not nearly as much and I don’t stay nearly as long.
At least I could find things and the old site warned me about repeat purchases.
The changes to the PC aren’t very good either.


Oh well,
Best of luck!

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Posted: 24 July 2012 03:15 PM   [ Ignore ]   [ # 18 ]
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OK, this is what I’m talking about.  I tried to get today’s freebie plus the Dynamic 1900s Maids Dress, which is a DAZ Original.  I had to keep selecting the billing address.  I put in the new coupon for today’s celebration.  It didn’t reflect the savings, it still had the same price in the cart.  I thought maybe it will show in the final step…but the final step went to PayPal, with the full price.  I had to log out and then back in to get it to accept my removing the dress from the cart!  This site is not better, friendlier, enhanced, or even stable!


I never had such problems with the old store…never!


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Posted: 24 July 2012 03:18 PM   [ Ignore ]   [ # 19 ]
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By the way, before anyone asks, yes I am sure there were no leading or trailing spaces in the coupon code.  In fact, the store said that it was applied!


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Posted: 24 July 2012 03:23 PM   [ Ignore ]   [ # 20 ]
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And there are many that would agree that they did have problems. Each person has a different experience. Take this new store for instance. I know several people are having valid problems but I’ve yet to experience a single one. I’ve never had a problem using a coupn, never had the issues many are reporting with their wishlists, and not with placing things in my cart.

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Posted: 24 July 2012 03:54 PM   [ Ignore ]   [ # 21 ]
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Frank0314 - 24 July 2012 03:23 PM

I know several people are having valid problems but I’ve yet to experience a single one. I’ve never had a problem using a coupn, never had the issues many are reporting with their wishlists, and not with placing things in my cart.


Same here. It’s weird that different people are having different problems, and some people aren’t having any problems at all.

 


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Posted: 24 July 2012 04:04 PM   [ Ignore ]   [ # 22 ]
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Coldrake - 24 July 2012 03:54 PM
Frank0314 - 24 July 2012 03:23 PM

I know several people are having valid problems but I’ve yet to experience a single one. I’ve never had a problem using a coupn, never had the issues many are reporting with their wishlists, and not with placing things in my cart.


Same here. It’s weird that different people are having different problems, and some people aren’t having any problems at all.

 


Coldrake

I third that. I only had one hiccup on the very first PC free monthly item. Nothing before or after store wise.

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Posted: 24 July 2012 04:58 PM   [ Ignore ]   [ # 23 ]
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I’ve been a customer of DAZ for 13 years. I’ve been a member of the Platinum Club for 9. I’ve never been a complainer here. I don’t think I’ve had three encounters with trolls on this message board.

I don’t brag about post count. I don’t complain about non-issues like failing reminder-bots (those have never worked anywhere). I have a legitimate beef. This message board is absolutely UGLY.

Isn’t DAZ supposed to be short for Digital ART Zone? Where’s the fricken’ ART?! Why can’t we link images from other galleries like before? Why must we stare at a bland gray screen to discuss our use of their products? This isn’t an upgrade folks, it’s a downgrade…

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Posted: 24 July 2012 05:00 PM   [ Ignore ]   [ # 24 ]
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MADMANMIKE - 24 July 2012 10:15 AM

You know, I’ve always loathed the term ‘drinking the koolaid’, but that’s what comes to mind whenever I see someone post this. The message board system that was here before showed no signs of instability, and was the same as a dozen other sites I frequent that have no issues.

I don’t know what new features they wanted to add to the store, but I don’t see any that impress me, and the loss of the features I enjoyed (both on the boards and the store) have tainted my interactions with DAZ. For me, DAZ has become Wal-Mart. I only go there because it’s the only way I can get what I want or need, but it always leaves a bad taste in my mouth.

I defy anyone to read this entire post and reasonably take offense from it…

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Posted: 24 July 2012 05:03 PM   [ Ignore ]   [ # 25 ]
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tsarist - 24 July 2012 12:50 PM

Mike


I am so sorry to hear about your accident. I hope you are mending and that you get better.
I have had the unfortunate situation of working two or three straight days and falling asleep at the wheel. That could have been me.
Scary.
Making me rethink a few things.


On the subject of the site.
This new site and forum is a disaster.
I thought it was terrible, but thought they would have it 100% by now.
The old site did log me out, but no worse than the new one.
I used to come to the forums everyday. Now, not nearly as much and I don’t stay nearly as long.
At least I could find things and the old site warned me about repeat purchases.
The changes to the PC aren’t very good either.


Oh well,
Best of luck!

Thanks. It’s been a life changing experience to be sure. I have three kids and have been home with them every day since the accident for the first time in their lives. Since my oldest was two years old I’ve worked a minimum of 60 hours a week and often more than 80.  For the record, I’m not a truck driver; the jobs I’ve had are delivery and sales jobs that only have me driving part of the time. Still, 16 to 18 hours a day is 16 to 18 hours a day, whether the entire time is behind a wheel or not.

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Posted: 24 July 2012 05:22 PM   [ Ignore ]   [ # 26 ]
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I wasn’t belittling the hours you spend because you’re not a truck driver.  It’s crazy hours no matter what!  I was just saying that it’s illegal for a truck driver to put in that many hours in that short period of days.


I couldn’t put in that many hours on a job, especially if I also had a commute to tack on to it.  Working from my desk at home, well, that might be a different story.  NO, even then it would be too much!


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Posted: 24 July 2012 05:30 PM   [ Ignore ]   [ # 27 ]
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MADMANMIKE - 24 July 2012 10:15 AM

You know, I’ve always loathed the term ‘drinking the koolaid’, but that’s what comes to mind whenever I see someone post this. The message board system that was here before showed no signs of instability, and was the same as a dozen other sites I frequent that have no issues.

I don’t know what new features they wanted to add to the store, but I don’t see any that impress me, and the loss of the features I enjoyed (both on the boards and the store) have tainted my interactions with DAZ. For me, DAZ has become Wal-Mart. I only go there because it’s the only way I can get what I want or need, but it always leaves a bad taste in my mouth.

I did plenty on the old site. But yes, ever since the new site, Firefox’s compatibility with it has been wonked. I use Chrome now and I don’t experience half of these issues at all.

DanaTA - 24 July 2012 12:10 PM
RCDeschene - 24 July 2012 10:05 AM

DAZ wanted to make improvements and add more features to enhance customer experience.


This new site has done neither…it has removed features that the customers liked and not made their experience enhanced, it has made it a nightmare.  As far as improvements…ha!  They have been at it for almost 10 weeks (10 weeks tomorrow) and it’s not quite back to what it was before, forget about improved!


Dana

Because they need to re-add the ones we lost first BEFORE they proceed with the plans to add more.


I don’t mean to sound snarky, but this is why you might want to get in the habit of looking at the site update announcement.

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Posted: 24 July 2012 05:38 PM   [ Ignore ]   [ # 28 ]
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DanaTA, I wasn’t suggesting that you were belittling it, and if they hadn’t trashed the useful forums, I’d have a decent smiley here to show my good nature without having to leave the page or allow some stupid pop-up.

I’m well aware of Department Of Transportation regulations. In my previous job, I was a driver-sales person, meaning I was legally allowed 14 hours a day on the clock, as long as no more than 50% of them were driving. The sad fact is, the drive time meeter only runs when the truck is in gear, and on many trucks doesn’t work at all. Likewise, in most jobs like that one, it’s common practice to come in and do paperwork and the like for an hour or two before clocking in, and to clock out after 14 hours, job done or not.

It’s disgusting, and my accident shows how dangerous, but it’s also a fact of life. As I’ve said, I have three kids. A mortgage and a van payment on top of that are enough to make me work as long as it takes to make the money. I have no formal education because my Asperger’s Syndrome made it too difficult. So it’s been school of hard knocks all the way.  I’m 38 and I’ve put in enough hours working to be pushing 50.

Yesterday I was telling my wife about the freebie sample page I’m putting together to advertise the Paper Miniatures packages I’ll be putting out in another month, and my mother-in-law (who lives in my house and is retired) interrupted to ask when I would get a paycheck for that. When I started to answer she cut me off with another snide comment, and my wife defended her. It was then that it hit me; they have no understanding of what it is to be creative, so they don’t appreciate how important it is to me. Worse, they’d rather I was driving 80 hours a week than be at home doing art.

And that’s where it all swirled into a terrible reailzation. 20 years ago I told the girl I thought I’d marry, the one that inspired me to do poetry, that I’d write a book some day and dedicate it to her. Three months later she was killed when her car stalled on the freeway… by a truck driver who fell asleep at the wheel.

Did I write a fricken’ book? NO! I became the guy who killed the woman I loved!

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Posted: 24 July 2012 05:46 PM   [ Ignore ]   [ # 29 ]
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RCDeschene - 24 July 2012 05:30 PM
MADMANMIKE - 24 July 2012 10:15 AM

You know, I’ve always loathed the term ‘drinking the koolaid’, but that’s what comes to mind whenever I see someone post this. The message board system that was here before showed no signs of instability, and was the same as a dozen other sites I frequent that have no issues.

I don’t know what new features they wanted to add to the store, but I don’t see any that impress me, and the loss of the features I enjoyed (both on the boards and the store) have tainted my interactions with DAZ. For me, DAZ has become Wal-Mart. I only go there because it’s the only way I can get what I want or need, but it always leaves a bad taste in my mouth.

I did plenty on the old site. But yes, ever since the new site, Firefox’s compatibility with it has been wonked. I use Chrome now and I don’t experience half of these issues at all.

DanaTA - 24 July 2012 12:10 PM
RCDeschene - 24 July 2012 10:05 AM

DAZ wanted to make improvements and add more features to enhance customer experience.


This new site has done neither…it has removed features that the customers liked and not made their experience enhanced, it has made it a nightmare.  As far as improvements…ha!  They have been at it for almost 10 weeks (10 weeks tomorrow) and it’s not quite back to what it was before, forget about improved!


Dana

Because they need to re-add the ones we lost first BEFORE they proceed with the plans to add more.


I don’t mean to sound snarky, but this is why you might want to get in the habit of looking at the site update announcement.

That doesn’t sound snarky, but it does belie an acceptance of an unreasonable standard of service.

There’s 49 pages to that thread. I think the point wasn’t about wanting new features, those are entirely the delusions of DAZ. The old features that worked fine for us haven’t been fixed in 10 weeks.

Chrome? Just like the message boards, why fix something that isn’t broken? Firefox has never been glitchy, or given me any problems. If the message board doesn’t work for Firefox and does for Chrome, it’s the message boards fault (and the geniuses that put it in place) not my browser choice..

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Posted: 24 July 2012 06:06 PM   [ Ignore ]   [ # 30 ]
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Wow, that’s a really sad story!  I’m sorry to hear it all, more sorry that it happened to you.


I understand about needing to put food on the table and all that…but I think they’d be worse off without you because you worked too many hours and had one of these accidents that didn’t turn out quite as well as this one.  Not that it was good, of course, but you know what I mean.


I’d rather not be misunderstood, so I think I’ll stop my comments before there’s another misunderstanding.  I hope you can get things sorted in your favor very soon. But still, I think you should seek your own lawyer…who will be there to fight for you, and your children, not for the company.


Dana

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