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Disappointment..
Posted: 23 July 2012 07:36 PM   [ Ignore ]
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I have to say, back in December when I was nearly killed in an accident, I spent two weeks in the hospital without my computer. One of the things I missed most was my daily visits to DAZ and the message boards. I was always inspired to throw a render together and share here with my fellow artists.

Unfortunately, I haven’t spent much time here at all in the past two months. I cannot fathom why a company dedicated to art and facilitating creative endeavors would trash a perfectly functional message board system AND store and put such dysfunctional and ugly pages in their place. I don’t think I’ve been here once in the past two weeks, and I’m on my computer all day every day, while I continue Physical Therapy recovering from my accident…

I’m close to finishing my first two commercial projects, Paper Miniatures for sale on DriveThruRPG.com for my Publisher Palladium┬« Books; I’m using D|S 2.3, the most recent version that will work on my computer, and my vast library of purchased models, largely from DAZ. I should be excited. But the loss of my daily fix here has tainted my success. I miss what used to be here. I do not enjoy what is here now.

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Posted: 23 July 2012 07:58 PM   [ Ignore ]   [ # 1 ]
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Can’t say I am encouraged by much I see here either lately.

Sorry to hear about your accident and hope you have a speedy(ier) recovery.

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Posted: 23 July 2012 09:54 PM   [ Ignore ]   [ # 2 ]
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jmper - 23 July 2012 07:58 PM

Can’t say I am encouraged by much I see here either lately.

Sorry to hear about your accident and hope you have a speedy(ier) recovery.

Thanks. After only 68 hours of work in four days, I fell asleep at the wheel an hour from home, rear ending a semi at God knows what speed. When I woke up I could reach out and touch the trailers tail lights. Pinned, I had six broken ribs on my left side, dislocated my right hip and broke the socket, broke my knee cap, my ankle, and all of the toes on my right.

I’ve got two screws in my ankle, two plates in my hip, and arthritis in my big toe. The limp isn’t as pronounced as it used to be, but I’ll never run again. Five more PT sessions and I go back to the doctor. I’m afraid I’ll get released for work, go back for a few weeks, and then get fired because I move too slow. That will free up workers comp and leave me with nothing…

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Posted: 23 July 2012 09:56 PM   [ Ignore ]   [ # 3 ]
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Ironically, the last thing I remember before I fell asleep was driving through the town of Sleeper, Missouri…

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Posted: 23 July 2012 10:13 PM   [ Ignore ]   [ # 4 ]
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That’s horrible!  I hope things go better for you than you are imagining!


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Posted: 24 July 2012 01:46 AM   [ Ignore ]   [ # 5 ]
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Gracious, it’s a blessing you were able to survive that!  We lost one of the teens that way, too much work and falling asleep on the way the next day.  If you’re too slow in the end and this is comp related, there should be a disability rating because that would mean you’re not 100% - which is registered and forever covered medically.  Check w/ your comp attorney and see if that rating qualifies you for protection as a worker with a disability.  May be a shot in the dark, but might be worth a try.  Best wishes for a productive recovery and for all to work out!  ::hugz:: 


Know what you mean about the site being a bummer, too.  A lot of joy went down the drain with the changes, unfortunately.
  : (    Maybe the “Art Studio” will help make you feel a little better as a place of encouragement and display.
  http://www.daz3d.com/forums/viewforum/2/   

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Posted: 24 July 2012 08:04 AM   [ Ignore ]   [ # 6 ]
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Thanks, I don’t have a comp attorney. The representative that was assigned to me was removed by the company a couple of months ago, now my only contact is the woman who cuts the checks. The first rep said at the beginning if I was eventually deemed too injured to go back to my old job they would get me trained to do something else, but that was a verbal statement over the phone seven months ago and I have no more detail than that. I am the living embodiment of Murphy’s Law, so I don’t generally gather much hope for something to go my way, makes it easier to roll with the punches when they don’t.

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Posted: 24 July 2012 10:05 AM   [ Ignore ]   [ # 7 ]
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The site may have been great and perfectly functional to us, the consumers. but keep it so was literally a 24 hour job for the site team to manage and keep stable. DAZ wanted to make improvements and add more features to enhance customer experience. This new “out of the box” site has these forums and because of that, the two departments are very close together.


So while it is a messy transition for everyone, especially the DAZ Web Team, in the long run the site and these forums will much better than it ever was with the old one.

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Posted: 24 July 2012 10:15 AM   [ Ignore ]   [ # 8 ]
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You know, I’ve always loathed the term ‘drinking the koolaid’, but that’s what comes to mind whenever I see someone post this. The message board system that was here before showed no signs of instability, and was the same as a dozen other sites I frequent that have no issues.

I don’t know what new features they wanted to add to the store, but I don’t see any that impress me, and the loss of the features I enjoyed (both on the boards and the store) have tainted my interactions with DAZ. For me, DAZ has become Wal-Mart. I only go there because it’s the only way I can get what I want or need, but it always leaves a bad taste in my mouth.

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Posted: 24 July 2012 11:01 AM   [ Ignore ]   [ # 9 ]
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Greetings,

MADMANMIKE - 24 July 2012 10:15 AM

You know, I’ve always loathed the term ‘drinking the koolaid’, but that’s what comes to mind whenever I see someone post this. The message board system that was here before showed no signs of instability, and was the same as a dozen other sites I frequent that have no issues.

I don’t know what new features they wanted to add to the store, but I don’t see any that impress me, and the loss of the features I enjoyed (both on the boards and the store) have tainted my interactions with DAZ. For me, DAZ has become Wal-Mart. I only go there because it’s the only way I can get what I want or need, but it always leaves a bad taste in my mouth.

Amusingly I spent some time recently wandering through the forum archives while testing my browser fixes to make the archives more pleasant to browse, and it’s amazing how many of the current complaints are echoed in complaints about the old system.  Getting logged out while writing a forum post, download issues, purchasing issues, crappy search, etc…  Folks attribute it to the ‘new system’, but the old store was just as problematic, but (according to DAZ reps) it was having even worse trouble behind the scenes.


Things are often more golden in our memories than they were in reality.


— Morgan

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Posted: 24 July 2012 11:17 AM   [ Ignore ]   [ # 10 ]
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Cypherfox - 24 July 2012 11:01 AM

Amusingly I spent some time recently wandering through the forum archives while testing my browser fixes to make the archives more pleasant to browse, and it’s amazing how many of the current complaints are echoed in complaints about the old system.  Getting logged out while writing a forum post, download issues, purchasing issues, crappy search, etc…  Folks attribute it to the ‘new system’, but the old store was just as problematic, but (according to DAZ reps) it was having even worse trouble behind the scenes.


Things are often more golden in our memories than they were in reality.


— Morgan

You can say that all you like, but I never had any of those problems. I was never logged out (as I am all the time now), my downloads always worked fine, never had a problem making or processing a purchase, and the search always worked (unlike now; when I put my name in to search the topics I participate in, THIS thread doesn’t come up…).

Of course, I’ve always used Firefox on a Mac, so I rarely have any troubles anywhere I go… until this fiasco…

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Posted: 24 July 2012 12:05 PM   [ Ignore ]   [ # 11 ]
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MADMANMIKE - 24 July 2012 08:04 AM

Thanks, I don’t have a comp attorney. The representative that was assigned to me was removed by the company a couple of months ago, now my only contact is the woman who cuts the checks. The first rep said at the beginning if I was eventually deemed too injured to go back to my old job they would get me trained to do something else, but that was a verbal statement over the phone seven months ago and I have no more detail than that. I am the living embodiment of Murphy’s Law, so I don’t generally gather much hope for something to go my way, makes it easier to roll with the punches when they don’t.


I don’t like the sound of this at all.  Company doctor, company supplied attorney whom they removed at will.  You need to get your own doctor and your own attorney.  You have to have your rights protected.  Those people were protecting the company, not you!  It sounds like it was actually a conflict of interest.  That’s not even legal for an attorney, at least not ethical in my view.  Don’t just sit there and let them dictate these things, you have rights and you should pursue your rights.  If you don’t, then you have no one else to blame.  I bet there are a lot of lawyers that would love to take your case, with these facts revealed.  Don’t let it go any longer than you have.  You only have a certain amount of time to act on these kind of things.  With the number of hours per week you were working, the company might even be liable for overworking you and causing that accident.  That’s a ridiculous number of hours to work.  If you were a truck driver I don’t even think that would be legal.  Please get a lawyer to protect yourself!


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Posted: 24 July 2012 12:10 PM   [ Ignore ]   [ # 12 ]
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RCDeschene - 24 July 2012 10:05 AM

DAZ wanted to make improvements and add more features to enhance customer experience.


This new site has done neither…it has removed features that the customers liked and not made their experience enhanced, it has made it a nightmare.  As far as improvements…ha!  They have been at it for almost 10 weeks (10 weeks tomorrow) and it’s not quite back to what it was before, forget about improved!


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Posted: 24 July 2012 12:20 PM   [ Ignore ]   [ # 13 ]
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Cypherfox - 24 July 2012 11:01 AM

Greetings,

MADMANMIKE - 24 July 2012 10:15 AM

You know, I’ve always loathed the term ‘drinking the koolaid’, but that’s what comes to mind whenever I see someone post this. The message board system that was here before showed no signs of instability, and was the same as a dozen other sites I frequent that have no issues.

I don’t know what new features they wanted to add to the store, but I don’t see any that impress me, and the loss of the features I enjoyed (both on the boards and the store) have tainted my interactions with DAZ. For me, DAZ has become Wal-Mart. I only go there because it’s the only way I can get what I want or need, but it always leaves a bad taste in my mouth.

Amusingly I spent some time recently wandering through the forum archives while testing my browser fixes to make the archives more pleasant to browse, and it’s amazing how many of the current complaints are echoed in complaints about the old system.  Getting logged out while writing a forum post, download issues, purchasing issues, crappy search, etc…  Folks attribute it to the ‘new system’, but the old store was just as problematic, but (according to DAZ reps) it was having even worse trouble behind the scenes.


Things are often more golden in our memories than they were in reality.


— Morgan


Sorry, but I never had the problems with the old store that I’ve had here.  There are always people who have troubles.  And of course, those who complain publicly get more notice than the majority that are satisfied.  But many of the problems that some people had with the old store were due to browser choice often, but not always - I know.  However, the majority of us never had the problems that this new store software has created.  And there are many glaring omissions in the arena of customer-friendly features.  While it may be true that the old software was a mess of spaghetti code, it did work.  The “duct tape and bailing wire” was a result of bad programming practice and poor forward looking planning of the feature sets.  With the crew at work, frantically, for ten weeks now, I think the code is probably looking a lot like the old system already…spaghetti.


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Posted: 24 July 2012 12:25 PM   [ Ignore ]   [ # 14 ]
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MADMANMIKE - 24 July 2012 11:17 AM
Cypherfox - 24 July 2012 11:01 AM

Amusingly I spent some time recently wandering through the forum archives while testing my browser fixes to make the archives more pleasant to browse, and it’s amazing how many of the current complaints are echoed in complaints about the old system.  Getting logged out while writing a forum post, download issues, purchasing issues, crappy search, etc…  Folks attribute it to the ‘new system’, but the old store was just as problematic, but (according to DAZ reps) it was having even worse trouble behind the scenes.


Things are often more golden in our memories than they were in reality.


— Morgan

You can say that all you like, but I never had any of those problems. I was never logged out (as I am all the time now), my downloads always worked fine, never had a problem making or processing a purchase, and the search always worked (unlike now; when I put my name in to search the topics I participate in, THIS thread doesn’t come up…).

Of course, I’ve always used Firefox on a Mac, so I rarely have any troubles anywhere I go… until this fiasco…


I agree.  The only time I had to log in again, beside the security check when accessing my Account, was when the site was down for maintenance…then I had to log in because as far as the system was concerned I was gone, everyone was gone.  Other than that, I was logged in sometimes for months at a time.  Even when I rebooted my computer, when I opened the forum page, it knew who I was, and the store also knew who I was and showed proper PC pricing, etc.  Now I seem to have to log in every day.  And the store issues have made me wary of spending money.  I have, but not so often as I used to. 


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Posted: 24 July 2012 12:26 PM   [ Ignore ]   [ # 15 ]
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Oh my! What a horrible accident!

I agree about the forum.

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