I’ve noticed an odd pattern in the way this happens to me — I normally log in, browse the store for a little while, then open a series of tabs with all the forum’s New Posts pages. I frequently browse this for a bit, bouncing back into the store now and then, then go off for a few hours leaving the forum tabs open. When I come back to read more, I’m still logged in and can access forum and store pages with no problems… for half an hour to an hour, then I open a new tab and suddenly realise from the lack of controls and options that I’m logged out.
(BTW, FWIW, I’m using the current Firefox, and the one time I’ve had the logout in the middle of composing a post, I was able to recover the text by bouncing back and forth with the Back and Forward buttons; I eventually got the edit window back complete with all entered text.)
I’m not asking for a fix right now, I realise the store needs more urgent attention. But could someone please get hold of one of the web team and ask what criteria the forums use for logging out? The sequence I’ve described above doesn’t happen every evening, but I’ve never seen anything quite like it in any other forum I visit regularly.
<sigh> This is one severely messed-up store and forum. It’s been two months...