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Announcing The Platinum Club Plus [Beta] Program
Posted: 05 July 2014 03:22 AM   [ Ignore ]   [ # 1066 ]
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I’ve not bought a thing in several days. No PC items, no new releases, no stacking.
Why?
Because this “the PA decides” thing.
Don’t waste our time, thinking we’re going to test each thing in the cart.
What you need is a dedicated page stating a & b.

a. the vendors who are participating that week
b. which vendors have stacking in what sales.

The sales team knows that anyway, so why would you have thousands of shoppers tediously going through the same routine, duplicating the effort of checking each product for stacking or not,  when a small group of sales people can just elect one individual to jot it down and hand it to the web team to put on the page? Sheesh.

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Posted: 05 July 2014 05:20 AM   [ Ignore ]   [ # 1067 ]
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Novica - 05 July 2014 03:22 AM

I’ve not bought a thing in several days. No PC items, no new releases, no stacking.
Why?
Because this “the PA decides” thing.
Don’t waste our time, thinking we’re going to test each thing in the cart.
What you need is a dedicated page stating a & b.

a. the vendors who are participating that week
b. which vendors have stacking in what sales.

At least a. isn’t so hard to see, you just have to look…
a) at -> My Account -> Platinum Club
or
b) http://www.daz3d.com/platinum-club-plus/

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Posted: 05 July 2014 06:04 AM   [ Ignore ]   [ # 1068 ]
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PC+ Thoughts & Musings 1

I have been a Platinum Club member for almost as long as I have been a member of the DAZ Community, about six years and over that time I feel it has more than paid for itself in discounts, coupons/vouchers and PC items at $1.99 or even $0.99 during those PC Sales that crop up occasionally.

So when the PC+ was announced I was intrigued by these changes and what they would mean for me so after a few days to check the details (and spend old $6 coupon that I had not got round to using) I signed up to give it a try safe in the knowledge that I would revert back to the old club at the end of July (though I did miss the free Weasel), so my thoughts so far and please feel free to disagree or debate as these are only my thoughts as they stand at the moment.

1. $1.99 items, yes I miss these but I can understand the financial reasons for DAZ’s wish to change this price point but I must admit to not purchasing any of the PC items since I signed up for PC+, for three reasons.

a. I know that I could have got them for $1.99, and will again after the PC+ Beta ends in a few weeks.
b. I have most of the older items I want at this time, but I do have a few gaps to fill which I probably will (at least in part) when the Beta ends.
c. Nothing in the last couple of weeks has grabbed me, but that is really just a personal thing and as much to do with what I’m working on and interested in at the moment than anything else.

2. The new coupon usable on PA items is a nice touch and in some way makes up for the loss of the old Voucher to the new Coupon but I can understand that for a good few people the $18.00 spend makes it worth less in real terms than it’s face value. I also must admit to the fact that I have used both PA eligible coupons so far but I have used them in conjunction with PA’s featured in the PC+ 30% discount program coupled with other stacking discounts & offers, but my spending is also probably far more than some can afford which means that those who can afford most also save most.

3. The maths (or math if you prefer), this does not throw personally as I am in an electronics/engineering profession so this is second nature and maths has always been a strong subject of mine. But also be aware that for many of us an additional calculation comes into play, the exchange rates and foreign currency charges we might be facing.

4. The rules regarding stacking or non-stacking discounts, I can understand the logic for PA’s, this is for many how they make their living or at least part of it so taking too big a hit can have serious financial implications that month/week but we do really need this clarifying as to who and what stacks.

Now for some ideas.

1. $1.99 items, I think I would prefer fixed price points rather than a percentage discount but in order to meet the raising costs and also to appease members I would like to suggest three price points.

a. $1.99 (or $2 if you want to round it up) for old PC items that have always been at that price.
b. £2.99 ($3) For small sets and/or texture expansions.
c. $4.99 ($5) For larger sets, full outfits, scenes etc.

Now the price increase may be hard to swallow for some but I think a price increase of some sort is inevitable and required to keep the PC going. And with the new coupon usable on older items and the 30% introductory discount applied that DAZ have introduced this becomes $2.10/$3.50 for early purchasers. I have no idea whether this will produce enough income for DAZ but a variation on this might be a reasonable compromise.

2. The PA coupon, this is a tricky one as so many different groups of people are involved, DAZ, PA’s and Customers, all with different ants and needs so I think that the best bet is to leave this as it is and treat it as an ‘extra’ on top of the regular PC deals. Or maybe offer an alternative PC DAZ Original coupon worth a bit more ($9?) for people who do not want to use the PA coupon as an either/or option, not sure how easy that would be run but a free choice each month for everybody so when they use the first coupon it disables the second one would be a good system in my opinion.

3. The maths, maybe if the product pages showed the price options, Full, Discount & PC Discount and maybe a flag of some sort to show if it stacks with any current sale prices/offers similar to the current DAZ Original & PC icons? This should not be to difficult as the software behind the site must know this information. This would also make it easier to spot if something was amiss in your cart if a discount does not show and the flag was present.

4. Stacking or Non-Stacking, as well as the above suggestion maybe a page similar to the compatibility matrix for figures for PA’s involved in the PC+ discount scheme that week so we can check on a single page without having to add and remove items from our carts?


Anyway that’s it for now, hopefully you will all see this a constructive comments and suggestions because that is how it is meant and please feel free to comment and discuss.

To DAZ, do you want me to put this in the PC+ feedback as well as here or is it enough to post it here? (I’ve saved the text in a file so pasting it into the feedback box would be no problem)

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Posted: 05 July 2014 07:59 AM   [ Ignore ]   [ # 1069 ]
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Kinich - 05 July 2014 06:04 AM

PC+ Thoughts & Musings 1

I have been a Platinum Club member for almost as long as I have been a member of the DAZ Community, about six years and over that time I feel it has more than paid for itself in discounts, coupons/vouchers and PC items at $1.99 or even $0.99 during those PC Sales that crop up occasionally.

So when the PC+ was announced I was intrigued by these changes and what they would mean for me so after a few days to check the details (and spend old $6 coupon that I had not got round to using) I signed up to give it a try safe in the knowledge that I would revert back to the old club at the end of July (though I did miss the free Weasel), so my thoughts so far and please feel free to disagree or debate as these are only my thoughts as they stand at the moment.

1. $1.99 items, yes I miss these but I can understand the financial reasons for DAZ’s wish to change this price point but I must admit to not purchasing any of the PC items since I signed up for PC+, for three reasons.

a. I know that I could have got them for $1.99, and will again after the PC+ Beta ends in a few weeks.
b. I have most of the older items I want at this time, but I do have a few gaps to fill which I probably will (at least in part) when the Beta ends.
c. Nothing in the last couple of weeks has grabbed me, but that is really just a personal thing and as much to do with what I’m working on and interested in at the moment than anything else.

2. The new coupon usable on PA items is a nice touch and in some way makes up for the loss of the old Voucher to the new Coupon but I can understand that for a good few people the $18.00 spend makes it worth less in real terms than it’s face value. I also must admit to the fact that I have used both PA eligible coupons so far but I have used them in conjunction with PA’s featured in the PC+ 30% discount program coupled with other stacking discounts & offers, but my spending is also probably far more than some can afford which means that those who can afford most also save most.

3. The maths (or math if you prefer), this does not throw personally as I am in an electronics/engineering profession so this is second nature and maths has always been a strong subject of mine. But also be aware that for many of us an additional calculation comes into play, the exchange rates and foreign currency charges we might be facing.

4. The rules regarding stacking or non-stacking discounts, I can understand the logic for PA’s, this is for many how they make their living or at least part of it so taking too big a hit can have serious financial implications that month/week but we do really need this clarifying as to who and what stacks.

Now for some ideas.

1. $1.99 items, I think I would prefer fixed price points rather than a percentage discount but in order to meet the raising costs and also to appease members I would like to suggest three price points.

a. $1.99 (or $2 if you want to round it up) for old PC items that have always been at that price.
b. £2.99 ($3) For small sets and/or texture expansions.
c. $4.99 ($5) For larger sets, full outfits, scenes etc.

Now the price increase may be hard to swallow for some but I think a price increase of some sort is inevitable and required to keep the PC going. And with the new coupon usable on older items and the 30% introductory discount applied that DAZ have introduced this becomes $2.10/$3.50 for early purchasers. I have no idea whether this will produce enough income for DAZ but a variation on this might be a reasonable compromise.

2. The PA coupon, this is a tricky one as so many different groups of people are involved, DAZ, PA’s and Customers, all with different ants and needs so I think that the best bet is to leave this as it is and treat it as an ‘extra’ on top of the regular PC deals. Or maybe offer an alternative PC DAZ Original coupon worth a bit more ($9?) for people who do not want to use the PA coupon as an either/or option, not sure how easy that would be run but a free choice each month for everybody so when they use the first coupon it disables the second one would be a good system in my opinion.

3. The maths, maybe if the product pages showed the price options, Full, Discount & PC Discount and maybe a flag of some sort to show if it stacks with any current sale prices/offers similar to the current DAZ Original & PC icons? This should not be to difficult as the software behind the site must know this information. This would also make it easier to spot if something was amiss in your cart if a discount does not show and the flag was present.

4. Stacking or Non-Stacking, as well as the above suggestion maybe a page similar to the compatibility matrix for figures for PA’s involved in the PC+ discount scheme that week so we can check on a single page without having to add and remove items from our carts?


Anyway that’s it for now, hopefully you will all see this a constructive comments and suggestions because that is how it is meant and please feel free to comment and discuss.

To DAZ, do you want me to put this in the PC+ feedback as well as here or is it enough to post it here? (I’ve saved the text in a file so pasting it into the feedback box would be no problem)

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Posted: 05 July 2014 09:46 AM   [ Ignore ]   [ # 1070 ]
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DAZ_jared - 03 July 2014 10:16 AM

I’ve noticed a lot of feedback about how complicated the PC+ program is. I’m curious what aspects of the PC+ program are difficult to understand. Is it an explanation issue (we didn’t do a good enough job explaining it) or is it an implementation issue (it wasn’t implemented the way you expected it to be, or the way we said it would be).

Keep in mind that part of the reason we are offering these benefits is so that you can use your PC membership perks on PA items. The other reason is that since under PC+ Platinum Club items are generally more in price than regular PC we don’t want to leave PC+ members without something in return.

I’ve seen a lot of comments where people suggest we simply raise the price and be done with it. That is definitely something we could do, but then members miss out on potential perks.

If you have to explain how a sale works with a FAQ, that’s going to turn people off right there.

I much prefer the fixed prices for PC items, rather than discounts, and I also prefer keeping PC items all at about the same “size.” we have DAZ Originals on discount to PC members and eligible for coupons. That’s where the larger items that don’t fit with PC prices should go, I think.

Beyond that, with the sales, I think it’s critical to be able to show relevant discounts right on the store page, not after items are in the cart, or even only in the checkout page. So with the 30/40/50 sales, for example, if the customer puts one item in the cart, show all the relevant items at 40% everywhere in the store, especially in the wishlist.

Another thing that would really help is the ability to see what you’ve already bought more easily. If PA X is participating in a sale, I’d love to be able to browse their store, but don’t make me have to click on each item to see that I’ve already purchased it. And the more I like the vendor, the more likely I am to have already purchased one of their items. I check a few, then I give up. If you can also show that I’ve wishlisted an item in the store catalog page, I’m a lot more likely to add it into my cart.

I can do the math on the various stacking sales, but I usually don’t have time or the motivation to do so. Show me what I can get a discount on wherever I see it in the store, and weight my views with items I’ve not yet bought but have considered in the past, and I’m a lot more likely to buy.

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Posted: 05 July 2014 09:52 AM   [ Ignore ]   [ # 1071 ]
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Okay, one thing about all these “financial” issues that people seem to keep losing track of:

DAZ Originals, including Platinum items, are bought and paid for by DAZ.  The PA who created them sells it as a buy out, so all financial risk on each PC item is borne entirely by DAZ3D Inc.  The ONLY way that negative sales affect PAs in the original PC is if DAZ decides to stop buying NEW PC items.  However, with the PC+, the PAs are assuming a larger chunk of the financial risk, but the increased revenue on the PC items (should there actually be any) STILL only goes to DAZ. 

So, the only benefits of the PC+ to the PAs are:

1. the possibility of selling more items and possibly getting a partial kickback off the SAVE6 coupon sales.  Of course, this works out to basically the same as what they get running a regular store sale, EXCEPT that the $$$ earned off the SAVE6 coupon are partially vapor dollars, given that the existing DO only PC6 coupon already accounts for the full $$$ spent by subscribers, so at best a SAVE6 would be worth $3.  And that doesn’t take into account the odds that someone could use the SAVE6 entirely on DOs, so that no PA gets any benefit.  In short, this is actually more likely to be a cash sink rather than a plus to most PAs.  That leaves option 2- 

2.  the chance of selling an item to DAZ as a PC item or DAZ Original.  Of course, the odds of this are basically are unchanged from the present unless DAZ is planning on either expanding or cutting back on the number of PC items offered each month.  And it’s pretty obvious that expanding isn’t happening any time soon.

So, the end of the long term equation is that the PC+ is, at best, a zero gain and more likely a loss for PAs.

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Posted: 05 July 2014 09:57 AM   [ Ignore ]   [ # 1072 ]
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1. Do hoops and hurdles and conditions protect profits or inhibit sales?
2. Are PC members already hooped and hurdled and deserving of best value possible?
3.  If $1.99 DO items are lost leader items that do not turn a profit then if so, Why EVER discount further?  Seems counter productive since they are offered to encourage visits and heighten visibility of profitable products and come at great expense.
Might make the donkey happy but the result is you deplete your carrots quicker without advancing the cart.

Rather than concentrating on a fixed price of exclusive club offerings, how about accepting a fixed MARGIN whereas the profits determined by the difference of the monthly revenue (sales + monthly PC premiums) and cost of the program.  Exclkusitivity of offering is key.  With this method, the administration of the PC is simplified by managing the volume and rate of introduction of exclusive PC offerings to control cost without having to determine each products break even point in the sales chart.  Then you can use marketing to entice customers to remain members with sneak peels at the really cool products that will be introduced next month.  Nothing like building anticipation, and controlling the release is more effective at conditioning behaviors.

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Posted: 05 July 2014 10:01 AM   [ Ignore ]   [ # 1073 ]
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sedor - 05 July 2014 05:20 AM
Novica - 05 July 2014 03:22 AM

I’ve not bought a thing in several days. No PC items, no new releases, no stacking.
Why?
Because this “the PA decides” thing.
Don’t waste our time, thinking we’re going to test each thing in the cart.
What you need is a dedicated page stating a & b.

a. the vendors who are participating that week
b. which vendors have stacking in what sales.

At least a. isn’t so hard to see, you just have to look…
a) at -> My Account -> Platinum Club
or
b) http://www.daz3d.com/platinum-club-plus/

Right- that’s what I’m saying- put it on the same page, the one that already exists smile  They don’t even have to create a new one.

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Posted: 06 July 2014 12:02 AM   [ Ignore ]   [ # 1074 ]
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bigh - 05 July 2014 07:59 AM

you have to - we had to read - let them

Just wanted to chime in and say that we’re still very much paying a close eye to both this thread and the feedback coming in through the portal.

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Posted: 06 July 2014 02:54 AM   [ Ignore ]   [ # 1075 ]
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Novica - 05 July 2014 10:01 AM
sedor - 05 July 2014 05:20 AM
Novica - 05 July 2014 03:22 AM

I’ve not bought a thing in several days. No PC items, no new releases, no stacking.
Why?
Because this “the PA decides” thing.
Don’t waste our time, thinking we’re going to test each thing in the cart.
What you need is a dedicated page stating a & b.

a. the vendors who are participating that week
b. which vendors have stacking in what sales.

At least a. isn’t so hard to see, you just have to look…
a) at -> My Account -> Platinum Club
or
b) http://www.daz3d.com/platinum-club-plus/

Right- that’s what I’m saying- put it on the same page, the one that already exists smile  They don’t even have to create a new one.

That stacking discount is what’s bugging me. It’s advertised on the PC+ page that we get a stacking 30% discount with that weeks PAs, yet the stack is a crapshoot. Not all participate. Don’t advertise the stacking discount as a PC+ benefit unless it’s going to be consistent.

Even the items that aren’t under new release pricing aren’t consistent.
Dumor3D’s T-Party items don’t stack with the PC+ discount. http://www.daz3d.com/t-party-tier-2?vendor=871
The Antfarm’s don’t stack. http://www.daz3d.com/t-party-tier-2?vendor=508

The same goes for the rest of this weeks PC+ PAs.

Yet on the PC+ page, it says that new release pricing stack is up to the PA, but regular sales will stack just as the DO discount does. So far it looks like any sales stacking is up to the PA, not just intro sales.

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Posted: 06 July 2014 08:09 AM   [ Ignore ]   [ # 1076 ]
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Yeah, you nailed it. I haven’t even looked at the T sale- didn’t even LOOK.  It just seems you have to really work to find what is discounted with what. As many have said, it’s not fun (for me) at the moment. I completely understand the PAs not wanting multiple discounts- I just think the PC+ bargains should be laid out for easy shopping. When you have Artemis store going 38% instead of 50% and other glitches/pricing counteracting each other, it continues to erode confidence in the shopping experience. 

Again, not trying to negate the kudos for offering the two coupons to offset price changes, but the pricing of participating PA stuff needs to be glitch-free and consistent.

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Posted: 06 July 2014 10:32 AM   [ Ignore ]   [ # 1077 ]
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Yes I went thought ever PC+ store to see if it was stacking with the T sale. Would have been nice if I had known to save myself the bother. That being said there’s some good deals to be had in the first tier.

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Posted: 06 July 2014 02:44 PM   [ Ignore ]   [ # 1078 ]
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anikad - 06 July 2014 10:32 AM

Yes I went thought ever PC+ store to see if it was stacking with the T sale. Would have been nice if I had known to save myself the bother. That being said there’s some good deals to be had in the first tier.

I did save myself the bother. I just bought out of tier one with one exception that was out of tier 2,an item I have wanted for a while. I posted earlier in the forums of how much I saved and how little of that was due to PC+.

That said, I did sign up for one more quarter of PC Club while the fee was $12.00 (yesterday evening and during the night ... is gone now). I’ll spend the $12.00 to see what may happen going forward.

I hope the stacking is trashed and someone can come up with a clear consistent way of listing sales.

In the meantime, for the most part, I’m just waiting for my self imposed PC+ sentence to be done with, lol.

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Posted: 06 July 2014 03:27 PM   [ Ignore ]   [ # 1079 ]
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Ada933 - 06 July 2014 02:44 PM

That said, I did sign up for one more quarter of PC Club while the fee was $12.00 (yesterday evening and during the night ... is gone now). I’ll spend the $12.00 to see what may happen going forward.

I did the opposite.  Normally I take advantage of any discounted renewal offers, but I’m currently stuck in whatever DAZ mutates the PC into until April of 2015 and I’ll need to see where all the current changes are ultimately going to go before I’ll extend it any further.  Or given the constant wailing about financial problems, if any version of the PC will even be here.  Considering that they’ve already made the free items irrelevant by giving them away to everyone a few months latter, and made the $1.99 items far less attractive as instant buys by repeatedly bundling them into even cheaper packages a few months later, about the only benefit left is the stacking 30% off, which the current runaround with the PA items seems to set a precedence for even further restrictions even as the recent run of 80% off sales make some PC items cheaper to non-PC members than PC members… 

The thing that I really don’t get is why, if DAZ is really doing as well as they keep proclaiming in their mailouts, do they keep trying to “fix” a program that has to account for an extremely small portion of their overall gross income yet a significant part of their customer loyalty?  Especially when the logistics of the proposed fix look to consume whatever profit differential there might have been with all the added costs in store programming, customer service and real dollars paid to PAs.

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Posted: 06 July 2014 03:32 PM   [ Ignore ]   [ # 1080 ]
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Since they’re always marking caveats on the sales, maybe they could include a list of stacking (or non-stacking) PC+ PAs when they post each sale banner? (the one on the special sales and promotions page, not the slider)

I mean, some people are going to miss it anyway, no matter how they set up the notifications, because where one person thinks is a reasonable and easy place to look, another may not, but at least that way, there is a list available, and if something isn’t stacking that should, people can at least ask about it.

While I might be a little bummed if they dropped the PA stacking all together, I wouldn’t be too upset.  As someone else pointed out, I may have passed on the initial promo period because I didn’t have the funds available, not because I wouldn’t buy it at that price.

I’ve decided that to provide myself with the most accurate data on how PC+ impacts me, I need to keep my purchase patterns as normal as possible, even if that means spending a little more on PC items now, rather than getting them cheaper next month.  After all, if I just wait until next month, I don’t get an accurate feel of how the higher prices for PC items impact my budget.

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