Just over a week ago, I announced to a group I belong to - that yaaaaay - the NEW & IMPROVED Daz3d.com was coming. Various ones made comments about the last time and the complaints concerning color, layout, yadda yadda yadda…
And I said… oh they’ll be fine! Daz hasn’t don’t ONE upgrade - change that I didn’t like. I’m looking forward to it I said. And because of my absolute confidence, I went on to make a purchase DURING the change over, thinking… hey - stores open - I can make a purchase, everything will be fine.
Boy oh boy was I wrong this time. I knew there would be some problems - as a webmaster of a website myself, and a store within it, I know the headaches and unforeseen things that can happen. BUT THIS??? Oh my goodness - what - WHAT happened?
Was this new store not FIRST tried and tested on another server? How can such a professional business, market place like Daz3d - have fallen into such a train wreck? With a store of this magnitude, no wise business man would consider a switch or change that wasn’t tested and checked - with loads of standby to SEE TO CUSTOMERS FIRST… just incase!
I find this all mentally draining because in truth, I am GOB-smacked that is would EVER be this bad HERE!!!! Not HERE!??! Rendo did a store change and there was not even a hiccup!
WHOSE idea was this store? This generic - please bear with us message just isn’t cutting it.
Come on already… RESET my order! Give me the EXACT prices I checked out with on May 17th with my Paypal account so I can move on with this job I’m needing to do. Holycow… how very disappointing. I will NEVER - not ever - toot and give props EVER AGAIN about a place and how together they are.
NOTHING ELSE - should have been seen to BEFORE you saw about your customers… they should have COME FIRST with a fix or reset. Instead, so many are waiting and waiting and getting hotter and hotter about this messed up installation of something that should have gone better considering the professionals I thought worked here.
Wow… *Shaking my head* Can’t get my order activated, can’t get it reset - can’t get a response - can’t get anyone to answer the phone.
Geez… maybe I need to just back off of my spending here to save myself this mess. After all, I do have loads of content, in truth, I need to start using all of my brushes more, and stop jumping and buying at the shiny new goodies. This is crazy.
I’m not even excited anymore - too let down. I can’t even cancel my order… just gridlocked!