Congratulations! You are a March Madness BONUS BUYER!

Enjoy 10% OFF* ALL PURCHASES STOREWIDE or enjoy 30% OFF items with a SKU number lower than 16000 & 30% OFF items from Runtime DNA.

Buy any "Newly Mad" or "Still Mad" and get an EXTRA 60% OFF**:

Star 2.0 Stellar BundleCallie 6 Pro BundleToon Generations 2 Essentials for Genesis 3Karen 7 Pro BundleCaptain Charisma for Genesis 3 Male

Offer valid for intended recipient only
* 10% discount DOES apply to Gift Cards and Memberships. **Items must be in cart simultaneously for discount to apply.
[ collapse ]

Olympus Mons Hangar will not download

BendinggrassBendinggrass Posts: 790
edited December 1969 in The Commons

What do you think the problem might be?

Thanks.
R

Comments

  • scorpioscorpio Posts: 4,757
    edited December 1969

    Does the file start with IM.
    I'm having problems downloading some older stuff, some that I had to reset and some that I bought recently.
    I tried resetting as ws suggusted elsewhere but it didn't work.

  • FixmypcmikeFixmypcmike Posts: 16,359
    edited December 1969

    What browser?
    Does it download corrupted or incomplete, or is there a "file not available" message?
    Try downloading with a different browser.
    Try resetting in Itemized Order History.

  • BendinggrassBendinggrass Posts: 790
    edited December 1969

    Yes, it does begin with IM.
    What "reset" did you learn about?
    You can direct me to the link if you are busy.

    Thanks.
    Randy

  • BendinggrassBendinggrass Posts: 790
    edited December 1969

    Thank you, Mike.
    I was using Internet Explorer, which would not download the file.
    It worked fine with Google Chrome.

    R

Sign In or Register to comment.