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Olympus Mons Hangar will not download
Posted: 04 July 2012 10:46 AM   [ Ignore ]
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What do you think the problem might be?

Thanks.
R

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Posted: 04 July 2012 10:48 AM   [ Ignore ]   [ # 1 ]
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Does the file start with IM.
I’m having problems downloading some older stuff, some that I had to reset and some that I bought recently.
I tried resetting as ws suggusted elsewhere but it didn’t work.

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Posted: 04 July 2012 11:04 AM   [ Ignore ]   [ # 2 ]
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What browser?
Does it download corrupted or incomplete, or is there a “file not available” message?
Try downloading with a different browser.
Try resetting in Itemized Order History.

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Posted: 04 July 2012 11:12 AM   [ Ignore ]   [ # 3 ]
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Yes, it does begin with IM.
What “reset” did you learn about?
You can direct me to the link if you are busy.

Thanks.
Randy

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Posted: 04 July 2012 11:16 AM   [ Ignore ]   [ # 4 ]
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Thank you, Mike.
I was using Internet Explorer, which would not download the file.
It worked fine with Google Chrome.

R

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