Digital Art Zone

I’ve been trying to get Bryce 7 Pro (Bryce_7.1.0.109_Win32.exe) up and running on my machine for the last day or so, and after install, I keep getting the same start-up error message:

C:\Program Files (x86)\DAZ 3D\Bryce7\Bryce.exe

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

I’ve read up on this a little, and if I’m correct, it means that the .exe should have installed a couple of different versions of the same module, selecting the proper one to use depending on the environment and/or circumstances (which is where the term “side-by-side” comes from). It must have some means of determining which module to select, and of course, the proper module must be available once it has made its selection.  I’m guessing that in my case, the necessary module is not available or is somehow not able to be selected.

This problem was apparently very prevalent with Vista, but is supposedly not linked to any particular OS (I’m running Win7 64-bit); that is, it’s a fault with the application or installer, not with the OS. 

Has anyone else had this problem with Win7, and if so, how did you resolve it?

Thanks.

Possibly a missing visual c++ .dll

http://support.microsoft.com/kb/948854

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26347

You need the 32 bit version, as Bryce is a 32 bit app, as you know, and you have a 64 bit OS installation.

chohole - 30 June 2012 03:30 PM

Possibly a missing visual c++ .dll

http://support.microsoft.com/kb/948854

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26347

You need the 32 bit version, as Bryce is a 32 bit app, as you know, and you have a 64 bit OS installation.

True, but Hexagon 2.5 is also a 32-bit app, and it runs just fine on my 64-bit machine (although to be fair, Hexagon’s dependencies won’t necessarily be the same as Bryce’s). I’ve installed Bryce 7 Pro on a few different machines, running either WinXP 32-bit or Win7 64-bit, and I’ve always found them to be a bit twitchy, but this is the first time it’s absolutely failed to run at all. I don’t have a lot of time invested in Bryce, so I have no problem shelving it until (or if) it gets a 64-bit upgrade. No big deal.

Thanks for the input.

You just need to install the 32-bit VC++ libraries—there’s no problem having both 32-bit and 64-bit versions on a 64-bit OS, but Win7 only ships with the 64-bit version.

fixmypcmike - 30 June 2012 03:42 PM

You just need to install the 32-bit VC++ libraries—there’s no problem having both 32-bit and 64-bit versions on a 64-bit OS, but Win7 only ships with the 64-bit version.

Thanks for the input, but that’s a no-go. I’ve already installed the Microsoft Visual C++ 2010 Redistributable Package (x86) (there’s also a 2008 edition, but it doesn’t support Win7). It gave me the option of repairing or removing the previously installed library, and I chose repair—and I get the exact same error when I try to start Bryce. Likely, there’s some other issue here that is being misidentified as a side-by-side error.

Hey,

I have recently got Hexagon, DAZ 3D 4 and Bryce 7Pro - They all work except Bryce comes up with something about in rder to create a bridge between bryce and daz i have to restart my computer…so i do and the same message comes up.

Help???!

I installed Bryce on my machine, Windows XP Pro but running in a VM Virtualbox running under Fedora 16 Linux, but when I came to try and run the application I too had the error

C:\Program Files (x86)\DAZ 3D\Bryce7\Bryce.exe

The application has failed to start because its side-by-side configuration is incorrect.

The application suggested a full re-install ‘might’ fix the problem - NO IT DIDN’T, same error as before.

Thanks to the help here I didn’t re-install but downloaded the VC++ 2005 redistributable and installed it.  It removed the previous version and after quite a while of seemingly doing nothing, it eventually finished the install.

I was very pleasantly surprised to find that Bryce 7 was now fully working.

Once again many thanks to the useful info posted on here.

Regards

Timothy

I am having the same issues as Sarsifas, on Windows7 64 bit.
I tried to install the visual c for win 32, but it gives an error that it is not supported by my system. (I also tried all other visual C that I could find and none of them seems to do the trick ...)
Any advice appreciated ...!
Thanks.

Having the same problem with an xp machine with service patch 2 installed. I do not get the side by side error it says the config is not right.

rolled back and reinstall bryce 7 ple at least I got it back up and running

Bryce 7 PLE is exactly the same as Bryce 7 Pro, the only difference is the Bryce 7 pro serial number, which unlocks the new features, which are disabled in PLE.

I would say that possibly your Br 7 pro download was corrupt.

Open Bryce, got to help, on the top line,  click on it, and then click on “Enter Serial” in the drop down box.  Change the serial number for your Bryce 7 Pro one, and you should then be up and running.

@2ndsight - I think the current service pack for XP is 3. Though it shouldn’t affect Bryce, since it also works on Win 2000 SP4.

Hi, I too can’t install Bryce 7 pro on Windows 7 (64bit). Has anyone figured out how to do this or is it even possible? Thanks in advance.

Found the fix here…thanks to Rashad : http://forumarchive.daz3d.com/viewtopic.php?t=183786

Hello All,

I’ve installed Bryce 7.1 Pro on a Dell laptop with XP Pro SP3.

On Startup I get the following message:

This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.

Well… I’ve tried everything I know:

* Reinstalling (twice)

* Downloading and installing ALL versions of Visual C++ ,one at the time, from 2005 to the latest. (I know it helps the “side by side” error.)

Please help!

Yaron AC