I have been getting notification that my PC membership was going to expire on the 17th of this month, I went in and updated my subscription. I chose the monthly payment option.
Now I am being told that I can no longer pay monthly which is the best option for me.
Today I get a canceled membership letter.
As a long time customer of Daz I am very disappointed. Why offer the monthly method if you are not going to honor it is my question.
Why wasn’t I give clear instructions about the in the very first email.
Since the site has change I have tried to make purchase during sales and the site would not accept payment.
I have been hanging on to my membership for the past few years even though I had the problems in hopes that it would get better
but now it seems my experience is getting worse.
I don’t mean to beat up the company here but really something needs to happen here.
Please help me understand why you have the payment options that you are not going to honor.
I hope I have posted this in the correct area if not please pardon my mistake.