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Many of my purchases are missing…
Posted: 23 June 2012 10:25 PM   [ Ignore ]
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I have a TON of DM products that ended up as Daz Originals. Now these products are not showing in my purchase history at all! Products in my itemized order history are a mess! With 2,000 + purchases, I am seeing very little of my items in my itemized order history. While you might think the changes are good, for someone with a huge order history it is a NIGHTMARE!

Plus it used to be if you had already purchased something it would show when you tried to add it to your cart… what happened to that? One of the most important features you had! Also your download settings…. I now get Mac/DS and PC!!! I only want files for PC! And there is no way to filter these out as before. This is really an awful transition and it seems that it should be getting repaired faster.

Not being able to locate purchases upsets me, and also there is a real disconnect with any searching for your purchases.

It makes me afraid to even do new purchases at all. This is too difficult to navigate, or verify errors. Plus it would really help if you did the ORDER Numbers by the most recent, and then listed products alphabetical separately.  As it stands now there is way too much confusion. And if I spend something close to $5,000.00 here, I do expect a better system of tracking my orders.

*sigh

Ariana

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Posted: 23 June 2012 11:10 PM   [ Ignore ]   [ # 1 ]
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Welcome to the club.

It gets better ... no memory either whether it’s a recent or an old re-purchase attempt.

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Posted: 24 June 2012 03:50 AM   [ Ignore ]   [ # 2 ]
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There are actually 2 ways you can check

Itemised Order History is indeed alphabetical, apart from the first set ot items which have not alpahabetical characters as the first character of the item name.

“My Orders” show all your previous orders, and is listed by date, newest first.

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Posted: 24 June 2012 06:25 AM   [ Ignore ]   [ # 3 ]
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chohole - 24 June 2012 03:50 AM

There are actually 2 ways you can check

Itemised Order History is indeed alphabetical, apart from the first set ot items which have not alpahabetical characters as the first character of the item name.

“My Orders” show all your previous orders, and is listed by date, newest first.

I promise I will go look at the “My Orders” section right now. I might be able to find some of my purchases that way. What is
hard is the cross over Daz Original stuff… we all know the MM feeding frenzy, and I am no exception to it. But with all the orders I have, and the names being slightly changed, it is hard to find a lot of older things. Plus I have a new puter, and want to safeguard my RT’s as I find Win 7 likes to lose things too!!! raspberry

Thank you Both, I find personally if a site is too hard to navigate, people leave, I am really close.

ThanX again!
Ariana

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Posted: 24 June 2012 06:34 AM   [ Ignore ]   [ # 4 ]
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OK, that does show them numerical by date, which is a relief, but there are no longer live links to the products? That is really inconvenient. Often it is hard to remember what is what, especially since many are now gone from the MP here.

I think the reset should be on these purchases in the “My Orders” section! Let’s call it “Reset this Order”. That way you could reset each numerical oder and download easier!

At least I found several of my “Lost” purchases! But they are not showing as named in the orders, in the itemized order history!!! Especially V3 items. Either the name is different or they no longer exist, but I bought them and they should be they permanently for my access.

Daz please get this fixed!


Ariana

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Posted: 24 June 2012 06:40 AM   [ Ignore ]   [ # 5 ]
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I will flag up a query as to whether the “Installers” link under items in the order history will be made live.

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Posted: 24 June 2012 06:48 AM   [ Ignore ]   [ # 6 ]
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ThanX!!!

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Posted: 24 June 2012 10:04 AM   [ Ignore ]   [ # 7 ]
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Hey, you might also want to get this handy thing:


http://taosoft.dk/software/dazhm/


It is a history downloader tool, which should show everything you’ve ever bought.


This, I’ve also found very handy indeed: http://taosoft.dk/software/3DConDo/

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Posted: 24 June 2012 10:11 AM   [ Ignore ]   [ # 8 ]
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Another point to remember is that a lot of items could have been purchased in bundles.

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Posted: 24 June 2012 03:54 PM   [ Ignore ]   [ # 9 ]
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yes many DM items are bundles!

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Posted: 24 June 2012 03:56 PM   [ Ignore ]   [ # 10 ]
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Skiriki - 24 June 2012 10:04 AM

Hey, you might also want to get this handy thing:


http://taosoft.dk/software/dazhm/


It is a history downloader tool, which should show everything you’ve ever bought.


This, I’ve also found very handy indeed: http://taosoft.dk/software/3DConDo/

Thanl you for this info, but it is sad I have to go to these lengths to find my purchases….

Ariana

Where do I download the Tool(s)? I only see downloads that appear to be Tutorials, or am I wrong?
~A~

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Posted: 24 June 2012 05:20 PM   [ Ignore ]   [ # 11 ]
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You can downloaded them from the links that say:
Download:  dazhm_a0528.zip
Download:  3DConDoDAZ_a1096.zip

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Posted: 24 June 2012 06:22 PM   [ Ignore ]   [ # 12 ]
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Skiriki - 24 June 2012 05:20 PM

You can downloaded them from the links that say:
Download:  dazhm_a0528.zip
Download:  3DConDoDAZ_a1096.zip

How do I use the history program to reset my downloads?

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Posted: 24 June 2012 10:13 PM   [ Ignore ]   [ # 13 ]
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Skiriki - 24 June 2012 05:20 PM

You can downloaded them from the links that say:
Download:  dazhm_a0528.zip
Download:  3DConDoDAZ_a1096.zip

Thank you!!!

I will give it a try. Have you tried the Renderosity one>? I have almost twice as much support content there!?!

Ariana

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Posted: 25 June 2012 12:08 AM   [ Ignore ]   [ # 14 ]
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Nope, I haven’t tried the Rendo variant myself, I have bought very little from there. But it should work OK. And history’s reset function isn’t, IIRC, functional yet, as the creator said it needs some tweaks and whatnot.

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Posted: 25 June 2012 07:27 PM   [ Ignore ]   [ # 15 ]
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Skiriki - 25 June 2012 12:08 AM

Nope, I haven’t tried the Rendo variant myself, I have bought very little from there. But it should work OK. And history’s reset function isn’t, IIRC, functional yet, as the creator said it needs some tweaks and whatnot.


Yes, the History Reset feature needs some work so that it among others will verify that the files have been reset correctly. That may take some time however, so I’ve added a simple reset feature in the latest version (0.530)


Seems to work allright but if the server goes nuts during the process (in that case you should get an error message) you must sort out for yourself which files have been reset and which not. Or you can reset everything again and see if it works this time. Help file has been updated to cover all new features.


I’ve also added automatic update check though that was in the previous version (0.529) which was uploaded yesterday. If you want to update, please download 0.529 from here:


http://taosoft.dk/software/dazhm/


and let men know if the update check works. It should pop up as soon as you start the program. Currently 0.530 is only available that way.


Thanks!

 

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