Why I needed to start a new thread with a new title when there are already other threads started by

cridgitcridgit Posts: 823
edited June 2012 in The Commons

I place an order and pay for it. I cannot download my products due to a problem with my order, but my download counts change (see screenshots below to show I'm not lying like I usually do).

I couldn't think of a title that would get ANYBODY to read this thread:
- More Store Problems
- Cannot Download Product
- Is This a Store Bug?
- DAZ Please Help
- Nude Celebrities
- AAAAAARGH!
- If You Don't Read This Now You Will Die In 3 Days

So I'm running a competition. The best suggestion for a suitable thread title that 1) will get everyone to read it, 2) describes the problem and 3) uses humour/irony/tongue in cheek, will win a $5 GC. There is no set time for the competition; I will just decide one day when we have enough entries.

Oh, and I know I'll never have to actually give the winner $5 BECAUSE THEY'LL NEVER GET THE FARKIN STORE FIXED!

Post edited by cridgit on
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Comments

  • cridgitcridgit Posts: 823
    edited December 1969

    I place and pay for my order. Order status complete

    I cannot download my product.

    My download count has been changed.

    WTF?

    Picture3.jpg
    711 x 333 - 27K
    Picture2.jpg
    669 x 340 - 30K
    Picture1.jpg
    699 x 181 - 13K
  • niccipbniccipb Posts: 0
    edited December 1969

    Hi cridgit


    I don't have a title for the thread but, I've had the same thing happen with IE and I've heard others have also


    Have you tried downloading with a different browser? Firefox, Chrome


    I switched to Chrome and the download worked no problem


    Hope this helps... :)

  • RCDescheneRCDeschene Posts: 2,087
    edited December 1969

    Well, this certainly is a rather interesting way to go about a complaint thread! :lol:

  • niccipbniccipb Posts: 0
    edited December 1969

    Well, this certainly is a rather interesting way to go about a complaint thread! :lol:


    :lol: That would make a good thread title... :lol:

  • cridgitcridgit Posts: 823
    edited December 1969

    niccipb said:
    Hi cridgit


    I don't have a title for the thread but, I've had the same thing happen with IE and I've heard others have also


    Have you tried downloading with a different browser? Firefox, Chrome


    I switched to Chrome and the download worked no problem


    Hope this helps... :)

    Thanks for the tip but no can do. I've been using IE for 75 years without a problem. What's next ... I need to change my PC to use the DAZ store? Or move home? Or change gender?

  • patience55patience55 Posts: 6,171
    edited June 2012

    Is this the product? http://www.daz3d.com/shop/useful-landscape-essentials-bundle/

    Need to contact Sales Support anyway then to get a refund on the price difference as it's on sale.

    Might be that your order was going through when the product was being reset or something. [I don't profess to comprehend how this site works, just an idea]

    -- also notice the date differences, order was the 22nd and downloads are dated for the 23rd ... it's still the 22nd over here while I'm typing this.


    nm - missed list so removed suggestion.

    Post edited by patience55 on
  • niccipbniccipb Posts: 0
    edited December 1969

    cridgit said:
    niccipb said:
    Hi cridgit


    I don't have a title for the thread but, I've had the same thing happen with IE and I've heard others have also


    Have you tried downloading with a different browser? Firefox, Chrome


    I switched to Chrome and the download worked no problem


    Hope this helps... :)

    Thanks for the tip but no can do. I've been using IE for 75 years without a problem. What's next ... I need to change my PC to use the DAZ store? Or move home? Or change gender?


    I understand completely, we all shouldn't have to jump through hoops or flaming hoops for that matter to get around the site and get our stuff.

    I'm pretty sure I read somewhere here ( don't know where ) that they are working on the browser issue, maybe s......

  • cridgitcridgit Posts: 823
    edited December 1969

    Is this the product? http://www.daz3d.com/shop/useful-landscape-essentials-bundle/

    Need to contact Sales Support anyway then to get a refund on the price difference as it's on sale.

    Might be that your order was going through when the product was being reset or something. [I don't profess to comprehend how this site works, just an idea]

    -- also notice the date differences, order was the 22nd and downloads are dated for the 23rd ... it's still the 22nd over here while I'm typing this.

    Yes but I bought some other stuff too, like the secret code to the real working forum. Hahaaaa suckers!

    I hadn't noticed the date but by jeeves you may be right. That's probably because I'm in Singapore, so the store may have logged my order using Paypal Singapore's order date whereas the download are registered on US time. Gawsh, has ANYBODY ever used this store software before? If you're right then what an absolute gobsmackingly terribly designed piece of software.

  • patience55patience55 Posts: 6,171
    edited December 1969

    cridgit said:
    Is this the product? http://www.daz3d.com/shop/useful-landscape-essentials-bundle/

    Need to contact Sales Support anyway then to get a refund on the price difference as it's on sale.

    Might be that your order was going through when the product was being reset or something. [I don't profess to comprehend how this site works, just an idea]

    -- also notice the date differences, order was the 22nd and downloads are dated for the 23rd ... it's still the 22nd over here while I'm typing this.

    Yes but I bought some other stuff too, like the secret code to the real working forum. Hahaaaa suckers!

    I hadn't noticed the date but by jeeves you may be right. That's probably because I'm in Singapore, so the store may have logged my order using Paypal Singapore's order date whereas the download are registered on US time. Gawsh, has ANYBODY ever used this store software before? If you're right then what an absolute gobsmackingly terribly designed piece of software.

    I haven't used Paypal to pay for orders [used to be a way to hold the orders 'til payday] but yes that can cause a delay ... somehow yes the order will go through ... but Paypal has to confirm it back to Daz3d and then the downloads are released. Joys of computer controls. Have read of others having some kinds of problems using Paypal ... AFAIK it gets ironed out in the end.

  • fictionalromancefictionalromance Posts: 597
    edited December 1969

    I read somewhere that others were advised to clear cache/cookies then go back and try to download. I don't know if it works or not but thought I would at least mention what others have.

    ps. What about...Invisible Products 'Worth' Every Penny!

  • TaozenTaozen Posts: 2,137
    edited June 2012

    If you attempt to download a file and it fails, it usually eats one download. So nothing unusual here.


    As far as I can see they have fixed at least one of the major download server problems within the last couple of days. But then, sometimes when you fix something you break something else. So who knows. In any case, I've just downloaded a lot of files with no problems at all.

    Post edited by Taozen on
  • SimonJMSimonJM Posts: 2,903
    edited December 1969

    I think it should be entitled: "$5 GC for you ... Soon!"

  • DisparateDreamerDisparateDreamer Posts: 1,727
    edited December 1969

    "If you forward this thread to 3 mods before the end of the day you will also get your downloads"
    "If you don't forward this thread to 3 mods your downloads won't appear"

    like those annoying chain emails lol

  • kyoto kidkyoto kid Posts: 15,812
    edited June 2012

    ...the It's Been a Rough Week, and I'm Achy All Over, Out of Advil, and Too Tired to Come Up With a Catchy Title About Not Being Able to Download One's Purchases Thread.


    ...best I can do in a pinch.


    ...I wish they sold Red Bull in a two litre size.

    Post edited by kyoto kid on
  • cridgitcridgit Posts: 823
    edited June 2012

    Thank you all for the support, suggestions and thread titles. So far we have:

    Invisible Products ‘Worth’ Every Penny! (fictionalromance)

    $5 GC for you ... Soon! (SimonJM)

    If you forward this thread to 3 mods before the end of the day you will also get your downloads (belovedalia)

    If you don’t forward this thread to 3 mods your downloads won’t appear (belovedalia)

    It’s Been a Rough Week, and I’m Achy All Over, Out of Advil, and Too Tired to Come Up With a Catchy Title About Not Being Able to Download One’s Purchases Thread (Kyoto Kid)

    Post edited by cridgit on
  • ChoholeChohole Posts: 19,414
    edited June 2012

    How about something along the lines of

    I’ve been using IE for 75 years without a problem. What’s next .


    That will certainly catch peoples attention.

    Have you noticed the announcment section BTW, there may be something there that could pertain to your problem

    Post edited by Chohole on
  • GopherusGopherus Posts: 285
    edited December 1969

    ummm.... how about

    CLICK HERE to fix DAZ store - No Downside

  • Richard HaseltineRichard Haseltine Posts: 19,417
    edited December 1969

    a) trying an alternative browser doesn't force you to make it your default, and may fix your problem, so why not try it?


    b) why did you need to start a new thread with a new title when there are already other threads started by others with the same issue, in which the best advice available has already been given?

  • TheCastellanTheCastellan Posts: 509
    edited December 1969

    How about:

    "Give the Castellan the five dollar gift card"? :D

  • cridgitcridgit Posts: 823
    edited December 1969

    Richard, Cho: bearing in mind the purpose of this thread is not to complain about the forum, but the store, I'll give a short answer.

    I haven't seen the announcements because frankly I cannot find my way around these forums. I takes me ages to locate my own threads and posts and at least 80% of other posts go by without me ever seeing them due to terrible forum design and utter information overload. Why did I feel the need to start a new thread on the subject? Because honestly I'd rather stick screwdrivers through my tongue than trying to use the new forum (or store for that matter).

    I've been having problems like many other people, but have been standing quietly off to the side watching all of this waiting for DAZ to resurface. Every day the disbelief with which I watch this catastrophe unfold, grows beyond my own worst expectations. After finally having had enough I decided to try a positive/humorous way to deal with the incredible frustration I've had trying to be part of the community here on the forums and buy stuff since the new site launch. I guess I just go back to not giving a fork and maybe come back to DAZ and 3D in a year or so. Maybe.

    There, not such a short answer but now I've come out and said it. I'll probably edit this post tomorrow :-)

  • cridgitcridgit Posts: 823
    edited June 2012

    Invisible Products ‘Worth’ Every Penny! (fictionalromance)

    $5 GC for you ... Soon! (SimonJM)

    If you forward this thread to 3 mods before the end of the day you will also get your downloads (belovedalia)

    If you don’t forward this thread to 3 mods your downloads won’t appear (belovedalia)

    It’s Been a Rough Week, and I’m Achy All Over, Out of Advil, and Too Tired to Come Up With a Catchy Title About Not Being Able to Download One’s Purchases Thread (Kyoto Kid)

    I’ve been using IE for 75 years without a problem. What’s next? (chohole)

    CLICK HERE to fix DAZ store - No Downside (gopherus)

    Why I needed to start a new thread with a new title when there are already other threads started by others with the same issue, in which the best advice available has already been given. (richard haseltine)

    Give the Castellan the five dollar gift card (TheCastellan)



    RH: hope you don't mind I borrowed your question #2 for a thread title suggestion which I think sounds pretty funny. I'll drop it if you want.

    Castellan: Not sure how many people would click on that, eh? ;-)

    Post edited by cridgit on
  • Norse GraphicsNorse Graphics Posts: 0
    edited December 1969

    cridgit said:
    niccipb said:
    Hi cridgit


    I don't have a title for the thread but, I've had the same thing happen with IE and I've heard others have also


    Have you tried downloading with a different browser? Firefox, Chrome


    I switched to Chrome and the download worked no problem


    Hope this helps... :)

    Thanks for the tip but no can do. I've been using IE for 75 years without a problem. What's next ... I need to change my PC to use the DAZ store? Or move home? Or change gender?



    Only if you turn into a beautiful 18 year old female. :lol:

    As for a suggestion:

    cridgit's widgit's

    (widgit = learning tool)

  • cridgitcridgit Posts: 823
    edited June 2012

    I cleared the IE cache and managed to download Neftis' Beautiful Black Hairstyles, but STILL cannot download Useful Landscape Essentials despite trying multiple times to the clear cache. Note: at GREAT inconvenience to me - the paying customer - as I have to re-login to all the other sites I frequent on a daily basis.

    I refuse to install additional browsers simply to download a product I paid good money for, so I have requested a refund of Landscape Essentials. Sorry, FirstBastion.

    Starting now I refuse to purchase another product from DAZ until this mess is sorted. Other than $5 GC I owe somebody, of course.

    Post edited by cridgit on
  • mrposermrposer Posts: 764
    edited June 2012

    Well it seemed funny when I wrote it.... but maybe not

    Post edited by mrposer on
  • cridgitcridgit Posts: 823
    edited December 1969

    MrPoser said:
    Well it seemed funny when I wrote it.... but maybe not


    Hi MrPoser

    Did I miss a post? I didn't see an earlier post of yours here, so what are you referring to?

  • mrposermrposer Posts: 764
    edited December 1969

    I just wrote over a rather crude joke I had posted which didn't read as funny as when I posted it... I didn't want to just delete the post since I am not sure if that would break the thread in the new "improved?" forum.

  • ChoholeChohole Posts: 19,414
    edited December 1969

    MrPoser said:
    I just wrote over a rather crude joke I had posted which didn't read as funny as when I posted it... I didn't want to just delete the post since I am not sure if that would break the thread in the new "improved?" forum.


    Plus you can't delete posts. Moderators can move posts out of a thread, but we don't delete posts normally, just put them somewhere else.

  • SimonJMSimonJM Posts: 2,903
    edited December 1969

    chohole said:
    MrPoser said:
    I just wrote over a rather crude joke I had posted which didn't read as funny as when I posted it... I didn't want to just delete the post since I am not sure if that would break the thread in the new "improved?" forum.


    Plus you can't delete posts. Moderators can move posts out of a thread, but we don't delete posts normally, just put them somewhere else.

    They go to the 'naughty step' :)

  • ChoholeChohole Posts: 19,414
    edited December 1969

    SimonJM said:
    chohole said:
    MrPoser said:
    I just wrote over a rather crude joke I had posted which didn't read as funny as when I posted it... I didn't want to just delete the post since I am not sure if that would break the thread in the new "improved?" forum.


    Plus you can't delete posts. Moderators can move posts out of a thread, but we don't delete posts normally, just put them somewhere else.

    They go to the 'naughty step' :)


    Yeah, but you should see where we have installed our naughty step.

  • SimonJMSimonJM Posts: 2,903
    edited December 1969

    chohole said:
    SimonJM said:
    chohole said:
    MrPoser said:
    I just wrote over a rather crude joke I had posted which didn't read as funny as when I posted it... I didn't want to just delete the post since I am not sure if that would break the thread in the new "improved?" forum.


    Plus you can't delete posts. Moderators can move posts out of a thread, but we don't delete posts normally, just put them somewhere else.

    They go to the 'naughty step' :)


    Yeah, but you should see where we have installed our naughty step.

    It's Magento, isn't it? :)

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