Digital Art Zone

melodiustenor - 23 June 2012 07:17 PM

Alisa Uh-Lisa - 22 June 2012 04:50 PM

DAZ_bfurner - 22 June 2012 12:24 PM

Azla - 22 June 2012 12:06 PM

Does anyone know why these products are now free on Daz3d? And also, why they will not show up in the download account list after getting them?

If you downloaded them directly and did not register them within your account they will not necessarily show up in your account.

 

If you did download them directly, I’d highly recommend that you “purchase”  them from your Daz account anyway.  That way, the serial numbers will show up in your list of S/N, and if you ever need to re-download them after they are no longer free (should that happen), you can.

Purchased Hexagon, but no serial number for this appears in my serial no. list.  Perhaps it no longer needs a serial?

https://helpdaz.zendesk.com/home

Please do not send people to Zendesk when it is not an issue that needs a help ticket. This sort of thing will merely jam the supports system up with spurious tickets.

Information about serial numbers is avalilable in the first post in this thread.

http://www.daz3d.com/forums/viewthread/115/

chohole - 24 June 2012 04:52 AM

Please do not send people to Zendesk when it is not an issue that needs a help ticket. This sort of thing will merely jam the supports system up with spurious tickets.

Information about serial numbers is avalilable in the forst post in this thread.

http://www.daz3d.com/forums/viewthread/115/

Actually this was to be resolved and the serial numbers added to the Downloads as of yesterday I believe (or by Monday) but they are also in the thread as pointed out above as well This shouldn’t be an issue in the future though…sorry for any confusion or inconvenience

Serial numbers are posted here. http://www.daz3d.com/forums/viewthread/115/

chohole - 24 June 2012 04:52 AM

Please do not send people to Zendesk when it is not an issue that needs a help ticket. This sort of thing will merely jam the supports system up with spurious tickets.

Information about serial numbers is avalilable in the first post in this thread.

http://www.daz3d.com/forums/viewthread/115/

And if you bothered to check the link you would see that ON that page are all the serial keys. Nobody has to put in a support ticket to see the page.

Serial numbers are in the download of the software for Hex and Bryce. My understanding is that they are in the read me files.

These new zip files should be self contained for SN’s.

In the updated ones, yes.

The key is also included in the zips for D/S4Pro.