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Store error,  price on the store doesn’t match price in the cart and the product page
Posted: 24 May 2012 12:19 AM   [ Ignore ]
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Just to let you know there are inconsistences on the pricing

Renaissance store price is 1.00 ,  but when added to the cart or in the product page is 19.95
Aircraft condor, store price 1.99 ,  product page and in cart 16.95

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Posted: 24 May 2012 06:04 AM   [ Ignore ]   [ # 1 ]
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JorgeMR - 24 May 2012 12:19 AM

Just to let you know there are inconsistences on the pricing

Renaissance store price is 1.00 ,  but when added to the cart or in the product page is 19.95
Aircraft condor, store price 1.99 ,  product page and in cart 16.95

In addition to this, I had saved the Forrest product page before the site was re-vamped, as I was going to purchase after I got back from a hospital visit of a few days. The site (when it stated sort of working) showed a special price for the item (22nd may) of $17… with no indication of when that special price expired. Strangly, the original sale price had been $13 and listed as being until 23rd of May before the site change. It now shows as $24 in my cart, and $17 on the new items overview page.

Needles to say, I have not bothered to buy it, as it shoukd have still been the $13 up till the end of yesterday! I have the original product page saved which states that!

 

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Posted: 24 May 2012 06:40 AM   [ Ignore ]   [ # 2 ]
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mbin - 24 May 2012 06:04 AM
JorgeMR - 24 May 2012 12:19 AM

Just to let you know there are inconsistences on the pricing

Renaissance store price is 1.00 ,  but when added to the cart or in the product page is 19.95
Aircraft condor, store price 1.99 ,  product page and in cart 16.95

In addition to this, I had saved the Forrest product page before the site was re-vamped, as I was going to purchase after I got back from a hospital visit of a few days. The site (when it stated sort of working) showed a special price for the item (22nd may) of $17… with no indication of when that special price expired. Strangly, the original sale price had been $13 and listed as being until 23rd of May before the site change. It now shows as $24 in my cart, and $17 on the new items overview page.

Needles to say, I have not bothered to buy it, as it shoukd have still been the $13 up till the end of yesterday! I have the original product page saved which states that!

I’ve got a screenshot of a product page that says Kids4 is free through 2017, and similar ones for all the Mil4-on-back-figures that DAZ advertized would be permanently free.


That having been said, what you’re getting is almost certainly a new-store error — had you bought the item at the higher price you could have asked for a refund of the difference and (using the 30-day moneyback guarantee) returned the product if they didn’t give it to you.  Now it might be more difficult, but they’ll probably still try to help you — check out the “How to contact us” thread:  http://www.daz3d.com/forums/viewthread/115/  .

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Posted: 24 May 2012 08:00 AM   [ Ignore ]   [ # 3 ]
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Similarly, the Millen Horse Bundle was $1.99. I had it in my cart last night and didn’t complete because I was thinking of adding something else. When I got back it was $30. There was also a reduction on an Ethnicity bundle I was considering that disappeared overnight. Very disappointing at a time like this when customers have had enough annoyance as it is.

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Posted: 24 May 2012 08:39 AM   [ Ignore ]   [ # 4 ]
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Daz3D has been notified about thiese problems.

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Posted: 24 May 2012 10:05 AM   [ Ignore ]   [ # 5 ]
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I’d like to know why I was charged tax.  I live in California.  Is this going to to be added?

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Posted: 24 May 2012 10:42 AM   [ Ignore ]   [ # 6 ]
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Peggy Walters - 24 May 2012 10:05 AM

I’d like to know why I was charged tax.  I live in California.  Is this going to to be added?

We believe CA and NY are being charged sales tax by mistake—it is being looked into.

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Posted: 24 May 2012 10:48 AM   [ Ignore ]   [ # 7 ]
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Hiro Protagonist - 24 May 2012 08:00 AM

Similarly, the Millen Horse Bundle was $1.99. I had it in my cart last night and didn’t complete because I was thinking of adding something else. When I got back it was $30. There was also a reduction on an Ethnicity bundle I was considering that disappeared overnight. Very disappointing at a time like this when customers have had enough annoyance as it is.

I see the Ethnicity bundle 27.97,  what looks like usual PC 30% discount

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Posted: 24 May 2012 12:25 PM   [ Ignore ]   [ # 8 ]
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JorgeMR - 24 May 2012 10:48 AM

I see the Ethnicity bundle 27.97,  what looks like usual PC 30% discount

Sorry, slip of the mind. It was just African, not, the bundle. I now see that the discount is back on that item. However, the horse bundle is still $29.95, and I notice it is that price whether I’m logged in or not—as this is a DAZ original should I not see a PC discount when logged in? I wished I’d never seen it at $1.99!

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