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need help with Hexagon version 2.5.1.79 serial number
Posted: 21 June 2012 12:54 PM   [ Ignore ]
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I am a newbie here and just downloaded Hexagon 2.5. when I opened Hexagon, it asked for the serial number.
The problem is that the serial number i have received started with 025 and the serial number that the program ask for, started with 026.
Can someone please help me?

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Posted: 21 June 2012 02:12 PM   [ Ignore ]   [ # 1 ]
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The serial numbers are posted here http://www.daz3d.com/forums/viewthread/115/

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Posted: 21 June 2012 03:11 PM   [ Ignore ]   [ # 2 ]
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Thank you very much.
Unfortunately I still have the same problem.
Please see attachment. I have highlighted the serial number from the link you have given and the splash window for the serial number.
I have downloaded the program again, but to no avail.

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Posted: 21 June 2012 03:27 PM   [ Ignore ]   [ # 3 ]
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If you just downloaded it then this number should be working. Hmm, I wonder why it isn’t. The only thing I can say is to please submit a support ticket.

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Posted: 22 June 2012 03:03 AM   [ Ignore ]   [ # 4 ]
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According to this comment by de3an, the demand for an 026 serial can be ignored:

 
http://www.daz3d.com/forums/viewreply/6889/

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For any arguments or illustrations I give, my system specs are:
Hexagon version 2.5.1.79,  XP pro 32 bit,  pentium core2 duo,  ATI radeon 3870, 2 gigs ram

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Posted: 22 June 2012 08:32 AM   [ Ignore ]   [ # 5 ]
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Frank0314 and afreaginname, thank you for all your help. I put the serial number in again and it is working now. I actually have a senior moment last night with the serial number, I only put in the numbers, instead of the whole alpha-numeric number.  red face
Thank you again and hope you have a wonderful and blessed weekend.

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