Okay, next three items I have bought that will not install. three platinum items for around 6$ not much money but I am going to become a non costumer because if I can`t be sure that items will work correctly I will not buy them…
NEVER CHANGE A RUNNING SYSTEM…EVER HEARD ABOUT THAT?
Are they new items or old? A lot of the older installers, with the DAZ logo as an icon, do seem to be failing when downloaded from the new system - this is a known issue (I don’t think it’s yet claimed to be a fixed issue).
Are they new items or old? A lot of the older installers, with the DAZ logo as an icon, do seem to be failing when downloaded from the new system - this is a known issue (I don’t think it’s yet claimed to be a fixed issue).
well, so far I think it is two installers with different icons, can be that these two are both older ones, isn`t it possible to fix the installers? mean set the product to a new installer?
or you should make clear on the product page that there is a problem that is not fixed
or you should make it possible to download the product without installer just as a zip folder like at Renderosity or RDNA or Content Paradise or Renderotica.
Well, I hope that the installer issues will be fixed without having to wait for zips - but obviously until the problem is solved there’s no knowing how hard it will be to solve. Whether you wait or ask for a refund is not something I can sensibly advise you on.
Are they new items or old? A lot of the older installers, with the DAZ logo as an icon, do seem to be failing when downloaded from the new system - this is a known issue (I don’t think it’s yet claimed to be a fixed issue).
I have the same problem with older installers despite resetting downloads twice they fail to open.
the products in question are:-
I’ve also had this issue. Hopefully they reset our available downloads, as I’m sure I’m not the only one who ate up available downloads thinking it may have been a bad download or something on their end..
I’ve also had this issue. Hopefully they reset our available downloads, as I’m sure I’m not the only one who ate up available downloads thinking it may have been a bad download or something on their end..
me, too, downloaded all 4 tries :(
but hopefully we can download it new without paing, because we have downloaded it. I have no clue how this work with the refund and it was not the amount of money so… 10$ or so
-Secondly; the issue of how old installers won’t open at all, and this is confirmed with the Toonimal Chameleon.
-Thirdly, and I think this was an internet hiccup to the order mention in point 2 above, I ordered twice by accident (going back and retried, because it would never finish completing the transaction. Anyway, I sent an email with a receipt to cs @ daz3d.com, as the sales-account got bounced back at me).
